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Mobilizing Field Forces on Smartphones by BlackBerry August 06, 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.  (WHITE PAPER) READ ABSTRACT |

Empower Your Technicians, Lower Your Costs by Kony December 31, 2012 - (Free Research) Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Hitachi IT Operations Analyser Software: One Tool to Monitor Your IT Infrastructure by Hitachi Data Systems December 06, 2011 - (Free Research) Today’s demands for greater efficiency, availability and performance in the IT field are commonly expected but rarely achieved with the constraints of IT resources. This resource explores one tool that can help monitor your entire IT infrastructure to simplify operations management, improve service levels, and reduce costs.  (WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.  (WHITE PAPER) READ ABSTRACT |

Performance and Troubleshooting with esxtop by Global Knowledge May 2013 - (Free Research) This informative resource introduces and gives examples of how the esxtop utility can help address performance problems.  (WHITE PAPER) READ ABSTRACT |

AirMagnet WiFi Analyzer by AirMagnet August 2011 - (Free Research) AirMagnet WiFi Analyzer is the industry "de-facto" tool for mobile auditing and troubleshooting enterprise 802.11a/b/g/n networks. AirMagnet WiFi Analyzer solves end user WLAN issues while automatically detecting security threats and other wireless network vulnerabilities.  (TRIAL SOFTWARE) READ ABSTRACT |

Five Critical Rules for Firewall Management: Lessons from the Field by SecureWorks June 2011 - (Free Research) This white paper will teach you five things to consider when managing your firewall, and will present you with real life examples of how these five things have helped other organizations improve their firewall management.  (WHITE PAPER) READ ABSTRACT |

Tip Guide: Data scientists dig open source tools, transaction data by Sybase, an SAP company February 2012 - (Free Research) In this brief yet exceptional expert tip guide from SearchBusinessAnalytics.com, you will learn about data scientists and their important role of analyzing big data. Read this now as Michael Driscoll, the chief technology officer and co-founder of analytics firm Metamarkets, discusses how data and its analyzing tools have recently changed.  (EGUIDE) READ ABSTRACT |

Content analytics demystified: Understanding today’s new approaches for gleaning meaning from unstructured content by IBM July 2011 - (Free Research) This eBook, designed for IT and content management professionals, provides an introduction to content analytics technologies and use cases to help readers understand the potential benefits of text mining tools and other content analytics software. It also includes best-practices advice on selecting content analytics tools.  (EGUIDE) READ ABSTRACT |

Rheem Mobilizes Field Service by Kony May 2013 - (Free Research) This brief case study illustrates how Rheem Australia, a water heater technology and manufacturing company, selected a third-party mobile technology to replace their outdated radio network and deliver a mobile strategy to enable field technicians to process SAP transactions from mobile devices anywhere, at any time.  (CASE STUDY) READ ABSTRACT |

Realizing Rapid ROI Through Mobility by BlackBerry February 2010 - (Free Research) Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!  (WHITE PAPER) READ ABSTRACT |

Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business by Kalido June 2008 - (Free Research) This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.  (WHITE PAPER) READ ABSTRACT |

Tools and techniques for superior test management by Hewlett-Packard Company September 2010 - (Free Research) This white paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. In addition, this paper discusses the benefits of HP Quality Center software, which addresses the need for global test management.  (WHITE PAPER) READ ABSTRACT |

Demonstrating the ROI of Data Discovery by CA ERwin® October 2009 - (Free Research) Data discovery and profiling is a relatively new data management technique. Today’s budget holders and decision makers must be educated on data discovery and profiling and then shown the value it can bring to the organization through a clear return on investment (ROI) analysis. Read on for more.  (WHITE PAPER) READ ABSTRACT |

Veeam Backup & Replication: Virtualization-Powered Data Protection by Veeam Software May 2011 - (Free Research) Virtualization offers a unique value proposition: reducing costs while also increasing service levels. And nowhere is this cost-saving opportunity more apparent than in the field of data protection. This white paper describes a breakthrough back-up technology that offers industry firsts.  (WHITE PAPER) READ ABSTRACT |

Download the Fall 2009 edition of Perform Magazine by Actuate September 2009 - (Free Research) Download Perform today for informative and insightful articles including how open source is changing the face of enterprise software, tips from the field on how to ignite enterprises to reach new levels of performance excellence, and deliver unmatched insight to users.  (EZINE)

CW+: The Open Group: Cloud buyers’ decision tree by ComputerWeekly.com August 2010 - (Free Research) This White Paper describes a Decision Tree that could be used to help you discover where Cloud opportunities and solutions might fit in your organization. It is put forward for discussion, with the intention that this discussion, and validation in the field, will result in a practical tool for use by enterprises.  (WHITE PAPER) READ ABSTRACT |

Top 10 Data Mining Mistakes by SAS Institute Inc. April 2010 - (Free Research) In the following paper, we briefly describe, and illustrate from examples, what we believe are the “Top 10” mistakes of data mining, in terms of frequency and seriousness. Most are basic, though a few are subtle. All have, when undetected, left analysts worse off than if they’d never looked at their data.  (WHITE PAPER) READ ABSTRACT |

Utilities Are Once Again Leading with Mobile Technology by SAP America, Inc. May 2013 - (Free Research) This in-depth webcast explores how utility companies can leverage SAP mobility tools to streamline business operations, get real-time access to their product and enterprise data from anywhere, and give their customers the support they need online, at any time.  (WEBCAST) READ ABSTRACT |

Network Optimization: Achieving Success and Profitability in Field Service by SERVICEPower February 2008 - (Free Research) A key element and requirement for optimization is the ability to manage field resources.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc. September 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.  (WHITE PAPER) READ ABSTRACT |

Payment Card Industry (PCI) Data Security Standard for System i AS400 by Bsafe Information Systems February 2008 - (Free Research) This document is supported by Bsafe/ES Modules such as Bsafe Network Log, Bsafe Analyzer, Bsafe Traffic Analyzer, Bsafe Archive Central Audit, Bsafe Simulator, Bsafe IDS (alerts) and Bsafe IPS.  (WHITE PAPER) READ ABSTRACT |

Hitachi data Systems and VMware: A Team For The Ages by Hitachi Data Systems October 2012 - (Free Research) Access this exclusive source to learn how you can utilize the tools from VMware's new partner to help leverage your virtual environment and optimize your infrastructure.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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