WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.  (CASE STUDY) READ ABSTRACT |

For Data Center Virtualization, IOPS is More Important Than Air by BlueArc Corp. November 2010 - (Free Research) IOPS, or Input Output operations Per Second, are one of the key barometers to how well your storage is performing. Until the widespread adoption of server virtualization, high IOPS haven't typically been a requirement for the more typical data center "workhorse" applications. Read on to learn more about how to manage this vital resource.  (WHITE PAPER) READ ABSTRACT |

Developer Issue Tracker by BlackBerry May 2010 - (Free Research) Through Developer Issue Tracker, BlackBerry® developers can understand what issues exist in the market today, the potential workarounds and timelines for fixing those issues.  (ASSESSMENT TOOL)

Programmer’s Guide: Using LucidWorks Enterprise to add search to your Web Application by Lucid Works December 2010 - (Free Research) This step-by-step guide shows a programmatic approach to working with LucidWorks Enterprise, the search solution from LucidWorks Enterprise built on Apache Solr. We’ll show how to add content, index it, create a web page (with example PHP code) to send search requests and display results, and more.   (WHITE PAPER) READ ABSTRACT |

Case Study: Delta Global Services by Intermec February 2013 - (Free Research) Access this case study to discover how they were able to improve efficiency by 10-20% and achieve a better overall reliability and customer service. Find out how they leveraged a handheld computer technology upgrade with better scanning capabilities to provide faster, more accurate customer service operations and better.  (WHITE PAPER) READ ABSTRACT |

Amcom Mobile Connect for BlackBerry: Going Beyond Pagers to Connect Today's Mobile Workforce by BlackBerry June 2010 - (Free Research) With Amcom™ Mobile Connect™, you can simplify communications and strengthen care by using your BlackBerry® smartphone for code alerts, patient updates, lab results, consult requests, and much more. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

Getting the Most from Your Wireless Network by WildPackets, Inc. August 2008 - (Free Research) Network disruptions have become business disruptions with financial and sometimes even legal consequences. This white paper outlines best practices in monitoring, analyzing, and troubleshooting wireless networks using WildPackets OmniPee.  (WHITE PAPER) READ ABSTRACT |

Sleeping Android: the danger of dormant permissions by ComputerWeekly.com March 2013 - (Free Research) This article in our Royal Holloway Information Security Thesis series explains how weaknesses in the Android platform could leave users open to exploitation or abuse.  (ESSENTIAL GUIDE) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware December 2011 - (Free Research) This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today.  (WHITE PAPER) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT)

Riverbed Stingray Traffic Manager VA Performance on vSphere 4 by Riverbed Technology, Inc. January 2012 - (Free Research) Cloud infrastructure platforms like VMware vSphere 4.0 can benefit from load balancers that connect users to the most suitable datacenter. This white paper outlines how the Riverbed Stingray Traffic Manager Virtual Appliance (VA) improves traffic performance compared to a Linux install.  (WHITE PAPER) READ ABSTRACT |

Constellation Energy Group by EMC Corporation June 2008 - (Free Research) In its quest to fully leverage the new technologies, Constellation energy realized it needed to integrate them to one another, as well as integrate them with other business processes and applications.  (WHITE PAPER) READ ABSTRACT |

Rheem Mobilizes Field Service by Kony May 2013 - (Free Research) This brief case study illustrates how Rheem Australia, a water heater technology and manufacturing company, selected a third-party mobile technology to replace their outdated radio network and deliver a mobile strategy to enable field technicians to process SAP transactions from mobile devices anywhere, at any time.  (CASE STUDY) READ ABSTRACT |

Mobilizing Field Forces on Smartphones by BlackBerry August 2009 - (Free Research) This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.  (WHITE PAPER) READ ABSTRACT |

FlashSoft™ Software from SanDisk®: Accelerating Virtual Infrastructures by SanDisk Corporation (E-mail this company) January 2013 - (Free Research) In this white paper, you'll discover a new technology introduced by SanDisk, designed for an enterprise software caching engine that supports the higher demand of I/O requests from mission critical applications and virtualized infrastructures by using intelligent software to get the most performance out of SSDs.  (WHITE PAPER) READ ABSTRACT |

IBM Tivoli Service Request Manager White Paper by IBM January 2010 - (Free Research) This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.  (WHITE PAPER) READ ABSTRACT |

Empower Your Technicians, Lower Your Costs by Kony December 2012 - (Free Research) Your service teams are always on the go - that means they need to access customer information quickly and easily, from anywhere and at any time. This brief white paper introduces a mobile field service that ensures an accurate and timely flow of data from your field workers, increasing efficiency and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

Network Optimization: Achieving Success and Profitability in Field Service by SERVICEPower February 2008 - (Free Research) A key element and requirement for optimization is the ability to manage field resources.  (WHITE PAPER) READ ABSTRACT |

Convert IBM Cloud image parameters into Java using JAXB: JAXB and Plain Old Java Objects morph XML cloud image parameters in usable Java code by IBM July 2011 - (Free Research) Get under the hood:  This technical note describes how to transform XML response into a Java™-usable response by creating Plain Old Java Objects (POJOs) and calling JAXB's unmarshal method. Simplify how to send requests to create new instances based on images that request parameters from Java classes.  (WHITE PAPER) READ ABSTRACT |

Efficient Management of Legal and Compliance Requests on D2D Storage by Index Engines December 2011 - (Free Research) This white paper features today's best practices regarding efficient data management and provides you with the information you need to optimize your existing storage infrastructure and increase efficiency throughout your data center. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.