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Presentation Transcript: The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 25, 2009 - (Free Research)
This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
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The Other Green - Storage Efficiency and Optimization by Symantec Corporation
September 25, 2009 - (Free Research)
This session will look at various techniques and strategies to optimize either on-line active or primary as well as near-line or secondary storage environment during tough economic times, as well as to position for future growth, after all, there is no such thing as a data recession!
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Delivering More Value: What’s New in RRC 2.0 by IBM
November 04, 2009 - (Free Research)
IBM Rational ® Requirements Composer helps teams define requirements more effectively and apply 'just enough' management to them across the project lifecycle. Join this webcast to learn more.
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Communications Skills for Remote Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat
August 01, 2008 - (Free Research)
Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
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Microsoft CRM Online Customer Montage by Microsoft
December 14, 2009 - (Free Research)
In this three-minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for.
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Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation
January 01, 2009 - (Free Research)
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
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HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation
April 02, 2009 - (Free Research)
In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.
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CRM without Compromise: A Strategy for Profitable Growth by SAP AG
April 01, 2007 - (Free Research)
This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
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Improving Intercompany Reconciliation For A Faster Close: Driving Financial Excellence by SAP AG
June 02, 2009 - (Free Research)
What's arguably the single greatest barrier to the fast close has remained constant - the completion of the intercompany reconciliation process. This paper examines the issues behind intercompany reconciliation and outlines how companies can make impressive progress when they employ software solutions such as those from SAP Business Objects
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Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters
March 12, 2009 - (Free Research)
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
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Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft
July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
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Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.
September 16, 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
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Guide to Better Decision-Making for Your SMB Through IT by SAP AG
June 09, 2008 - (Free Research)
Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.
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NAND Flash Storage in Enterprise Applications by Fusion-IO
March 18, 2009 - (Free Research)
Flash storage is now a top contender for new enterprise storage applications. The I/O randomization caused by widespread virtual machine adoption demands higher I/O performance. Faster than disks, cheaper than DRAM, flash is occupying a new layer in the storage pyramid. Read this paper to further investigate flash storage.
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Load Testing 2.0 - The Next Generation of Load Testing for the Web 2.0 World by Gomez
July 09, 2009 - (Free Research)
Read this paper to learn why Load Testing 2.0 solutions are needed and who benefits. Learn best practices to get business value out of advanced load testing features, the limits of load testing 1.0 solutions, how today's approach complements existing 1.0 solutions, and what factors are important for selecting successful Load Testing 2.0 solutions.
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Running Microsoft® Office SharePoint Server 2007 on VMware® Infrastructure by Global Knowledge
December 08, 2009 - (Free Research)
Microsoft Office SharePoint Server (MOSS) 2007 is one of Microsoft's fastest growing server products. In this document, we describe the implementation and best practices for virtualizing a typical medium-sized MOSS 2007 intranet farm deployment.
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Jama Contour v2.8 by Jama Software
December 03, 2009 - (Free Research)
Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles.
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