Faster Best On-Line Techniques White Papers, Faster Best On-Line Techniques Software, Faster Best On-Line Techniques Research, Hardware and Services

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)

This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 05, 2010 - (Free Research)

Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.

(VIDEO)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

5 Reasons to Adopt Agentless Backup for Virtual Infrastructures by Acronis

February 15, 2012 - (Free Research)

What's the difference between agent and agentless backup for virtual environments? Learn how admins can simplify backup for mixed and virtual environments with agentless backup in this resource. Explore the pros and cons of both methods, and discover how admins can integrate the two techniques for the best of both worlds.

(WHITE PAPER)

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SearchDataManagement.com E-Guide: Data Integration tips and techniques by SAP America, Inc.

May 30, 2012 - (Free Research)

Since BI tools are critical to the success of your organization, securing an effective, well-executed process for BI data integration should be a top priority. Access this expert e-guide for tips and techniques on data integration.

(EGUIDE)

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vCenter Operations: Enabling Administrators to Morph into Managers by Leveraging Real-time Analytics and Automation by Dell and VMware

March 01, 2011 - (Free Research)

Discover how VMware's newest software enables your business to leverage new maangement tools designed for the dynamic virtual world. Traditional techniques of infastructure management simply can't keep up, so stay one step ahead and uncover the benefits vCenter Operations promises to bring.

(WHITE PAPER)

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Enabling Data Footprint Reduction: Storage Capacity Optimization by Dell, Inc.

December 31, 2011 - (Free Research)

This white paper explores different data reduction techniques and their characteristics, caveats, and benefits to address your various data growth challenges. Read now to learn more.

(WHITE PAPER)

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Quantum DXi-Series: Deduplicated Backup and Remote Replication Solutions by Quantum Corporation

June 10, 2009 - (Free Research)

Watch this illuminating video to learn more about data deduplication as well as how the Quantum DXi-Series disk backup and replication solutions leverage data deduplication technology to dramatically shrink your disk requirements and enable remote replication replication as a disaster recovery technique.

(VIDEO)

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It’s Time for WAN Optimization to Evolve to Meet the Needs of File Collaboration by Peer Software

May 24, 2012 - (Free Research)

Explore the necessity for improved, modernised WAN optimisation technology in this white paper.

(WHITE PAPER)

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It's Time for WAN Optimization to Evolve to Meet the Needs of File Collaboration by Peer Software

May 18, 2012 - (Free Research)

Discover why WAN optimization isn't the fix for network woes - at least, until it's modernized.

(WHITE PAPER)

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HP BladeSystem Matrix: Delivering the Converged Infrastructure by HP & Intel

September 20, 2010 - (Free Research)

IT organizations that find server deployment complex and inefficient are looking at new options, such as HP's BladeSystem Matrix. Using this converged infrastructure approach, organizations can reduce acquisition costs for servers, storage and network infrastructure, while reducing total cost of ownership.

(WHITE PAPER)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

Must have Tools and Techniques to Optimize the Sales Pipeline and Win more Deals Webcast by SAP America, Inc.

April 25, 2012 - (Free Research)

In this webcast, Vantage Point Performance’s Michelle Vazzana will reveal how to coach your reps to better performing pipelines. Watch this now and learn three classic errors in pipeline management and how to avoid them, proven best practices for managing a sales pipeline, a foolproof framework for conducting pipeline coaching sessions and more.

(WEBCAST)

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How to ensure data privacy compliance in the application testing environment by Compuware Corporation

October 20, 2009 - (Free Research)

This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.

(WHITE PAPER)

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The Role of Software in Asset Performance Management: reduce maintenance cost, downtime and safety incidents by IBM

October 23, 2010 - (Free Research)

Read this Aberdeen report, based on responses from 117 executives of successful companies, to find out how best-in-class businesses are proactive in their asset management. Learn techniques for optimizing maintenance and operations, creating a culture of collaboration and so much more.

(WHITE PAPER)

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Project Management Best Practices for Maximum Performance via Effective Integration by Global Knowledge

December 17, 2010 - (Free Research)

This white paper highlights how project managers can utilize effective integration of multiple disciplines to achieve maximum performance. A disciplined collaboration between the BA and BPM has become a prerequisite for success.

(WHITE PAPER)

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Spear Phishing & Today's Cyber Attacks by Bit9, Inc.

May 24, 2012 - (Free Research)

While security pros try their best to educate and enforce policy, hackers are working tirelessly to gain your users' trust. This podcast, featuring Bit9's CTO Harry Sverdlove, discusses how to protect against the most common technique used in today's targeted attacks – spear phishing.

(PODCAST)

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Sell. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)

Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)

This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.

(WHITE PAPER)

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Ensure High Availability with Proactive Support Services by Hewlett-Packard Company

May 11, 2012 - (Free Research)

Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.

(WHITE PAPER)

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A Better Option for Hardware and Software Support by Hewlett-Packard Company

May 11, 2012 - (Free Research)

Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.

(WHITE PAPER)

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Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company

May 11, 2012 - (Free Research)

Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.

(WHITE PAPER)

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