Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Keep Your SharePoint Fast and Your Users Happy by Idera June 29, 2012 - (Free Research) One of the biggest elements of success with SharePoint is achieving high performance. But problems can stem from a variety of sources, and quickly diagnosing their cause is no easy task. Check out this paper for tips on how to keep your SharePoint environment at its highest potential, how to avoid and resolve issues, and keep your users happy.  (WHITE PAPER) READ ABSTRACT |

Optimizing Worldwide SharePoint Data and Content Access with DocAve by AvePoint, Inc. July 29, 2011 - (Free Research) This white paper outlines the technological and infrastructural barriers that businesses must overcome to ensure their SharePoint platform can quickly respond to ever-changing needs at "Web speed."  (WHITE PAPER) READ ABSTRACT |

Customers, Not Cars, Now Drive Auto Importer’s Strategy by SAP America, Inc. July 25, 2011 - (Free Research) This case study spotlights Colmobil Corp., one of Israel's leading importer and distributor of cars, trucks and buses, and their experience reorganizing their business around customers instead of vehicles. Inside, discover the tools they used to help them with this transformation, as well as the impressive results.  (CASE STUDY) READ ABSTRACT |

Managing Dell PowerEdge C Servers in Hyperscale Environments by Dell, Inc. and Intel® July 06, 2011 - (Free Research) When companies run large-scale applications on multiple similar servers, they require a diverse set of tools that are designed for one-to-many system management. This white paper will review different system management options that provide monitoring in hyperscale environments.  (WHITE PAPER) READ ABSTRACT |

Rethinking WCM to Engage and Retain Customers by SearchSoftwareQuality.com May 24, 2013 - (Free Research) View this white paper to learn more about how businesses are altering their web content management (WCM) strategy. Companies are working to manage the customer experience with a more interactive approach. The connection between WCM and customer experience management (CEM) makes it easy for customers to find what they need.  (WHITE PAPER) READ ABSTRACT |

Tales from the Field: Business Drivers and Checklist for Successful SharePoint Governance by AvePoint, Inc. October 05, 2011 - (Free Research) Watch this webcast to learn the three P's and business requirements for driving governance focusing on the challenges Microsoft and AvePoint customers face.  (WEBCAST) READ ABSTRACT |

The SharePoint Troubleshooting Guide: Healing SharePoint with House M.D. by Idera June 21, 2012 - (Free Research) What should you do when your SharePoint application fails? Inside this white paper find tips and steps on how to build a toolkit to troubleshoot obstacles in your SharePoint environment more effectively.  (WHITE PAPER) READ ABSTRACT |

3-2-1 Contact the Call Center by SearchCRM January 31, 2013 - (Free Research) Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Application Life Cycle Management, a Cautionary Tale by AvePoint, Inc. September 16, 2011 - (Free Research) This transcript of a presentation on SharePoint focuses on application lifecycle management (ALM) and developing features. Coding, platform capabilities, enhancements, application development, automation of builds and more are discussed in this comprehensive resource.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve by AvePoint, Inc. July 29, 2011 - (Free Research) This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers.  (WHITE PAPER) READ ABSTRACT |

Proven Practices for Upgrading and Migrating to SharePoint Server 2010 by AvePoint, Inc. February 21, 2011 - (Free Research) This paper discusses the requirements necessary for deploying SharePoint Server 2010,the different methods available for migration, key considerations for each, as well as proven practices,available tools to help make the move to Microsoft’s latest platform release with minimal businessdisruption.  (WHITE PAPER) READ ABSTRACT |

Unleashing Microsoft SharePoint 2010’s Web Content Management Features by AvePoint, Inc. February 21, 2011 - (Free Research) In this white paper, we will discuss the requirements for dynamic websites in today’s hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAve Software Platform enhances the native WCM functionality SharePoint offers.  (WHITE PAPER) READ ABSTRACT |

Why Anti-DDoS Products and Services are Critical for Today’s Business Environment by Arbor Networks October 22, 2012 - (Free Research) E-commerce is quickly becoming a popular way to do business. Online retail provides monetary benefits, but businesses have to ensure protection because any downtime could cause a major loss in profitability. Consult this white paper to examine why intrusion prevention devices and firewalls can fail to prevent distributed denial of service attacks.  (WHITE PAPER) READ ABSTRACT |

Realizing Maximum Benefits from SAP NetWeaver® XI/SAP NetWeaver® PI by SEEBURGER October 2008 - (Free Research) Read how with the introduction of SAP NetWeaver XI/SAP NetWeaver PI, SAP has brought internal (EAI) and external (B2B/EDI) integration and collaboration into its core functionality.  (WHITE PAPER) READ ABSTRACT |

Evolution Vs. Revolution: Driving B2B Efficiencies Forward with People, Processes and Technology Tools by SEEBURGER October 2008 - (Free Research) B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.  (WHITE PAPER) READ ABSTRACT |

Pilgrim's Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER October 2008 - (Free Research) Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design.  (CASE STUDY) READ ABSTRACT |

The Shortcut Guide to Assuring Website Performance through External Web Monitoring by Neustar® October 2010 - (Free Research) Businesses have become dependent on Web sites and RIAs. As dependency increases, so does the complexity of Web site systems and expectations on service delivery. This book offers a detailed look at external monitoring, how to leverage monitoring to protect your brand and a roadmap for implementing and maintaining an external monitoring process.  (EBOOK) READ ABSTRACT |

The future of work: Expections of the next-generation workforce by ComputerWeekly.com September 2011 - (Free Research) This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now.  (EZINE) READ ABSTRACT |

What's New in Enterprise Search in SharePoint 2010 by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) Microsoft SharePoint Server 2010 offers all of the enterprise search features and functionality that are in Microsoft Office SharePoint Server 2007 and provides many new enterprise search capabilities. This article summarizes the new enterprise search features and functionality in SharePoint Server 2010.  (WHITE PAPER) READ ABSTRACT |

Technical diagrams of SharePoint 2010 Architecture by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This article contains a number of technical diagrams describing Microsoft SharePoint Server 2010 features, upgrade considerations, and benefits. Many of these resources are visual representations of recommended solutions. They include poster-sized documents available in formats including Microsoft Office Visio 2007 files, PDF files, and XPS files.  (WHITE PAPER) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters May 2007 - (Free Research) As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.  (WHITE PAPER) READ ABSTRACT |

Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters February 2009 - (Free Research) Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.  (WHITE PAPER) READ ABSTRACT |

Mobile apps reach the busy customer by SearchCRM March 2013 - (Free Research) In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results.  (EZINE) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM November 2012 - (Free Research) This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more.  (EZINE) READ ABSTRACT |

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