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Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.

April 27, 2009 - (Free Research)
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 20, 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

Making Web 2.0 Work for Your Enterprise: Internal Deployments by Oracle Corporation

August 01, 2008 - (Free Research)
Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market. 
(WHITE PAPER) READ ABSTRACT |

Delivering on high cloud expectations by ComputerWeekly.com

March 10, 2012 - (Free Research)
Many firms are now planning to run mission critical workloads on public cloud, according to this research from Forrester and BMC. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Online Firm Improves Performance, Customer Service with Mission-critical Storage Solution by EMC Corporation

August 2008 - (Free Research)
In this case study AdCenter implemented a new data storage solution based on EMC Symmetrix DMX enterprise storage array technology and Microsoft SQL Server 2005 database software. Discover how this has contributed to better customer response times. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly – 28 January 2014: Tablets in the workplace by ComputerWeekly.com

January 2014 - (Free Research)
In this week's Computer Weekly, our latest buyer's guide examines the rise of tablets in the workplace, and how to fit them in to the corporate IT environment. We look at the risks to the UK banking system from over-reliance on legacy IT. And we find out how flash storage can help improve application performance. Read the issue now. 
(EZINE) READ ABSTRACT |

How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company

September 2009 - (Free Research)
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. 
(WHITE PAPER) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

February 2010 - (Free Research)
This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 
(CASE STUDY) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

October 2008 - (Free Research)
This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 
(CASE STUDY) READ ABSTRACT |

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM

May 2008 - (Free Research)
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. 
(WHITE PAPER)

Computer Weekly – 27 November 2012: Announcing the most influential people in UK IT by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we reveal our annual UKtech50 list of the 50 most influential people in UK IT, and interview the winner, Warren East, CEO of chip design firm ARM. Also in this issue, we conclude our buyer's guide to infrastructure as a service with an in-depth analysis of Microsoft's Azure cloud platform. Read the issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 2012 - (Free Research)
In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more. 
(EZINE)

The tablet market: consumer trends and market segmentation by ComputerWeekly.com

February 2012 - (Free Research)
The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments. 
(ANALYST BRIEF) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now. 
(EZINE)

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Faster Sales, More Wins: Devoteam Streamlines Sales Cycle with Jive-Powered Deal Management by Jive Software

June 2013 - (Free Research)
In this case study, discover how Devoteam, a France-based IT consulting firm, implemented a new social sales platform that allowed them to accelerate proposal creation and support deals from prospect to close. Read now to learn how increased collaboration enabled a more streamlined, standardized workflow. 
(CASE STUDY) READ ABSTRACT |

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards by Advent Software, Inc

July 1967 - (Free Research)
This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant. 
(WHITE PAPER)

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc

April 2010 - (Free Research)
Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid. 
(WHITE PAPER)

Expert advice on dynamic case management best practices by IBM

May 2011 - (Free Research)
This mini-eBook describes exactly how dynamic case management (DCM) can benefit financial services firms and offers expert advice on both the best practices to apply and pitfalls to avoid in DCM adoption. 
(EBOOK)

Winning the Performance Battle: Standardizing Best Practices with Technology by Oracle Corporation

March 2009 - (Free Research)
This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations. 
(WHITE PAPER) READ ABSTRACT |

Accountants Access Information Faster, Enjoy Collaboration, Save 20 to 30 Hours Weekly by Microsoft

June 2011 - (Free Research)
This case study discusses how one organization turned to a unified document-management platform to improve and simplify the way they access their paper and digital data. Discover how they were able to digitize 46,000 paper documents and review the benefits they are now experiencing. 
(WHITE PAPER) READ ABSTRACT |

Best Best & Kreiger Success Story by Citrix

March 2014 - (Free Research)
This whitepaper explains how desktop virtualization helped this full-service law firm increase attorney and staff productivity, avoid the need for expensive software and hardware, increase storage capacity, and more. 
(WHITE PAPER) READ ABSTRACT |

Fiserv: Saving $8 million in five years and helping banks improve business outcomes using IBM technology by IBM

December 2013 - (Free Research)
Access the following white paper to uncover an analytics solution that is helping banks compete with their larger counterparts. Discover how you can gain the critical analytical insights from your data—fast—when you need it and where you need it, all while saving capital to push towards innovation 
(WHITE PAPER) READ ABSTRACT |

The EMA All-Stars in Enterprise Systems Management for 2008 by CA Technologies.

March 2008 - (Free Research)
Analyst firm EMA has released the results of their first ever All-Stars in Enterprise Systems Management for 2008 report, covering 18 different systems management disciplines. 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: Data scientists dig open source tools, transaction data by Sybase, an SAP company

February 2012 - (Free Research)
In this brief yet exceptional expert tip guide from SearchBusinessAnalytics.com, you will learn about data scientists and their important role of analyzing big data. Read this now as Michael Driscoll, the chief technology officer and co-founder of analytics firm Metamarkets, discusses how data and its analyzing tools have recently changed. 
(EGUIDE) READ ABSTRACT |

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