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Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold by Ipswitch WhatsUp Gold March 02, 2011 - (Free Research) In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network.  (CASE STUDY) READ ABSTRACT |

EtherScope Series II Network Assistant by Fluke Networks January 2008 - (Free Research) EtherScope Series II Network Assistant helps first responders solve network problems on both sides of the access point - fast. This virtual demo will show you an ideal portable platform for rogue hunting and troubleshooting.  (DEMO) READ ABSTRACT |

Emergency Management Plans Made Easy & Practical by VMware, Inc. January 2013 - (Free Research) Your DR plan covers immediate incident response, but does it address long-term post-crisis support? Learn about the key phases of an effective emergency management program - from prevention to resolution - by reading this exclusive SearchSMBStorage.com E-Guide.  (EGUIDE) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc. July 2008 - (Free Research) Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management  (WHITE PAPER) READ ABSTRACT |

6 VMware backup FAQs answered by Dell and VMware July 2012 - (Free Research) This E-Guide features backup expert Brien Posey's answers to six VMware backup FAQs and offers the results of a survey taken by your peers who have virtualized some or all of their servers  - and consider backup a piece of cake!  (EGUIDE) READ ABSTRACT |

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

Improving Communications in Emergency Situations: Mobile Business Continuity Planning Solutions That Help Mitigate Risks and Improve Responsiveness to Emergency Situations by BlackBerry January 2007 - (Free Research) This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless.  (WHITE PAPER) READ ABSTRACT |

Understanding Automatic Failover for DR: 6 FAQs by FalconStor Software July 2011 - (Free Research) Automatic failover involves automatically moving an application to a standby server during a failure or service event to preserve its time. Fortunately, there are a number of approaches available in the market today. Check out this guide to learn the answers to 6 FAQs about automatic failover and disaster recovery automation.  (EGUIDE) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America January 2009 - (Free Research) With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.  (WHITE PAPER) READ ABSTRACT |

Avaya CS 1000: Defining Calling Line Identification Numbers by Global Knowledge May 2013 - (Free Research) This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone.  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Recovery Manager for SharePoint by Dell Software Recovery Manager for SharePoint is an enterprise recovery solution that provides emergency access to all SharePoint content all the time. With Recovery Manager, any recovered content can be restored to any SharePoint instance or saved to a file system. Get your business-critical data back online before the entire server farm comes back.  (ASP & SOFTWARE PRODUCT)

The Evolution of Asset Management by IBM Line of Business June 2008 - (Free Research) This paper will discuss key perspectives and strategies for new asset management programs within the most capital intensive and revenue producing area of today's businesses.  (WHITE PAPER)

Radware Security Incidents Report, 1H2011 Special Focus: Multi-Layer Attack Threats by Radware October 2011 - (Free Research) This Security Incidents Report explores select cases of recent multi-layered attack threats. Read now to explore these “war stories” and gain key recommendations on how to address them.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of Lumension Security's Sanctuary by Lumension August 2008 - (Free Research) Lumension's Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a "voluntary" compliance solution to an "automatic" one is illustrated  (WHITE PAPER) READ ABSTRACT |

EtherScope Network Assistant -- Free Hardware Trial by Fluke Networks February 2009 - (Free Research) First responders to network emergencies need to solve problems fast on 10, 100 and Gig copper, fiber and wireless LAN networks. This tool helps frontline network professionals quickly solve the wide range of problems they encounter.  (PRODUCT DEMO)

Cloud Security FAQs by CSC January 2013 - (Free Research) This expert E-Guide explores the steps to take before migrating data applications into the public cloud. In addition, gain insight on cloud app development and cloud APIs in our useful FAQ.  (EGUIDE) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Langan Engineering & Environmental Services (video / case study) by Emerson Network Power July 2009 - (Free Research) Watch how Langan Engineering & Environmental Services was able to increase availability and reduce data center energy consumption simultaneously, with the help of Emerson Network Power.  (WEBCAST) READ ABSTRACT |

Troubleshooting Cisco Switches by Global Knowledge April 2013 - (Free Research) When an outage or network incident takes place, it can often create an intense burden for the engineers called upon to assist. Having a solid strategy for how to approach incidents can give you the calm confidence to effectively resolve the problem even in the midst of the proverbial storm.  (WHITE PAPER) READ ABSTRACT |

Stikeman Elliott LLP: IT Team Offers Legal Team More Functionality in their BlackBerry Smartphones by BlackBerry September 2011 - (Free Research) Access this case study to learn how a busy, mobile legal team successfully developed a Blackberry application to easily look up contact lists, access internal information about their firm and have an emergency communications system in place.  (CASE STUDY) READ ABSTRACT |

Panic Slowly: Integrated Disaster Response and Built-In Continuity by IBM September 2006 - (Free Research) This article highlights disaster preparedness plans to help reduce risk and minimize the damage to your business in the event of an emergency.  (WHITE PAPER) READ ABSTRACT |

How to tap into the full potential of every email interaction by Infor June 2013 - (Free Research) If your organization relies on email marketing, you're always looking for ways to increase click-through and response rates. Unfortunately, it's not so easy when customers are inundated with spam emails and irrelevant messages. Check out this informative resource for four major FAQs on how to optimize your email marketing campaign.  (WHITE PAPER) READ ABSTRACT |

FAQ: Aligning BPM and MDM to Improve Business Process by IBM May 2013 - (Free Research) By aligning master data management (MDM) and business process management (BPM) efforts, you can optimize process decisions, reduce process errors, and enhance customer satisfaction. This presentation transcript includes FAQs on how to get started, which projects are best suited for a MDM BPM alignment, and more.  (WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Keys to Cloud Application Success by IBM November 2012 - (Free Research) What do enterprise developers need to know about cloud APIs? What are the emerging standards for this game-changing technology? And how can they be leveraged most effectively? Read this expert e-guide to uncover the answers to these questions and other cloud API FAQs.  (EGUIDE) READ ABSTRACT |

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