Faqs Call Accounting Software White Papers, Faqs Call Accounting Software Software, Faqs Call Accounting Software Research, Hardware and Services

Webcast: Emerging Opportunities for Accounting Firms in a Changing Economy by BlackBerry

November 02, 2009 - (Free Research)

The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.

(WEBCAST)

READ ABSTRACT |

Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns by Five9

September 10, 2009 - (Free Research)

Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.

(CASE STUDY)

READ ABSTRACT |

VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 10, 2009 - (Free Research)

Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.

(WHITE PAPER)

READ ABSTRACT |

Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge

March 13, 2009 - (Free Research)

In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).

(WHITE PAPER)

READ ABSTRACT |

Presentation Transcript: Network Attached Storage by Dell, Inc.

September 14, 2009 - (Free Research)

Because network attached storage (NAS) is file-based (rather than block-based) storage, it is particularly suited for storing the types of unstructured, file-based data that is a challenge for many storage pros today. This FAQ Presentation Transcript answers key questions about NAS advantages and implementations.

(PRESENTATION TRANSCRIPT)

READ ABSTRACT |

IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research)

IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

READ ABSTRACT |

Security in the Call Center: Verifying Customer Identities without the Inconvenience by RSA, The Security Division of EMC

September 2009 - (Free Research)

Is securing the Call Center possible without impacting the customer experience? This paper discusses the advantages and benefits of using knowledge-based authentication (KBA) to bolster Call Center security over other solutions.

(WHITE PAPER)

READ ABSTRACT |

Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation

April 2009 - (Free Research)

Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

(TRIAL SOFTWARE)

READ ABSTRACT |

Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft

August 2009 - (Free Research)

Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows.

(WHITE PAPER)

READ ABSTRACT |

Research Management Solutions: Bringing the Benefits of Automation to the Front Office by Advent Software, Inc

December 2008 - (Free Research)

How does a firm or fund manager assess his/her research management needs and choose the best solution? This document helps by identifying pain points in the research workflow that RMS must address, describing how RMS supports investment process and decision making, and highlighting key features to consider when evaluating RMS solutions.

(WHITE PAPER)

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc

August 2008 - (Free Research)

This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.

(WHITE PAPER)

Human Machine Interface (HMI) by AutomationDirect

C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.

(HARDWARE PRODUCT)

Programmable Logic Controller Product Lines (PLCs) by AutomationDirect

Starting with the DL05 at 8 inputs/ 6 outputs, all the way up to the fully expanded 100 I/O DL06 PLC, these PLCs are a standard that can grow with the changing needs of your machine or process control applications.

(HARDWARE PRODUCT)

NEMA Electrical Enclosures & Industrial Cabinets by AutomationDirect

AutomationDirect offers hundreds of non-metallic fiberglass enclosures from Hubbell-Wiegmann. These electric enclosures are designed for harsh outdoor environments requiring NEMA 3R or 4X ratings.

(HARDWARE PRODUCT)

AC Drives and Industrial AC Motors by AutomationDirect

AC Variable Frequency Drives (VFD): AutomationDirect carries AC variable speed drives for all your speed control applications.

(HARDWARE PRODUCT)

Eight Pitfalls to High-Quality Video Conferencing by Blue Coat

October 2009 - (Free Research)

According to a recent Nemertes study, a whopping 75% of companies polled indicate they're putting greater emphasis on video conferencing this year. This confirms our ever-growing trend towards the time- and cost-savings of video conferencing. To successfully deploy video conferencing services, avoid these eight common mistakes.

(WHITE PAPER)

READ ABSTRACT |

The New Data Imperative: Managing Real-Time Risk in Capital Markets by Sybase, Inc.

September 2009 - (Free Research)

The senior technology executives at Sybase have written a new book that analyzes how risk management systems built on 20th Century architectures failed which caused the worst financial crisis in decades. This paper condenses the key analysis and strategies of the book and explains how to rebuild and fortify them to prevent future crises.

(EBOOK)

READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

Five Steps To Effective Corporate Governance by Wipro Technologies

February 2009 - (Free Research)

This whitepaper takes a look at the importance of corporate governance in today's context, some best practices that companies can adopt in this area for effective corporate governance and, more specifically, lays out 5 important steps to effective corporate governance.

(WHITE PAPER)

READ ABSTRACT |

Case Study: 1-800-FLOWERS.COM Assuring improvements in business continuity with Fax on Demand by Esker Inc.

December 2007 - (Free Research)

Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures.

(CASE STUDY)

READ ABSTRACT |

Increase Your Returns Using Event-Based Marketing by Infor CRM

July 2009 - (Free Research)

Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.

(WHITE PAPER)

READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG

February 2008 - (Free Research)

Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

(WHITE PAPER)

READ ABSTRACT |

Video Whitepaper: Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation

November 2009 - (Free Research)

A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans.

(VIDEO)

READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 2008 - (Free Research)

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity.

(CASE STUDY)

READ ABSTRACT |

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration by SAP AG

June 2008 - (Free Research)

In June 2008, CFO Research Services conducted a research program among senior finance executives in the United States, Europe, Asia, and Australia. The research looked at what kinds of alliances companies are forming and how finance sees itself working with internal and external partners to establish and assess successful alliances.

(ANALYST REPORT)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)