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ITIL: The building blocks of an ITSM strategy by FrontRange Solutions Inc.

January 06, 2012 - (Free Research)
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. 
(EGUIDE) READ ABSTRACT |

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management by BMC Software, Inc.

June 15, 2009 - (Free Research)
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... 
(WHITE PAPER) READ ABSTRACT |

Elavon Achieves Greater Business Agility with CA Data Center Automation by CA Technologies.

October 2008 - (Free Research)
Learn about a real-life example of how an automation architecture design that consolidates redundant, underperforming assets enabled one organization to meet the demands of an aggressive growth strategy while delivering high levels of service quality. 
(WHITE PAPER) READ ABSTRACT |

Lubrizol's Service Management Transformation by HP & Intel®

June 2011 - (Free Research)
Download this case study to discover how a company transitioned to a service-oriented organization in a timely and cost-effective manner by implementing HP education, software tools and ITSM services. 
(CASE STUDY) READ ABSTRACT |

E-Guide: Managed Services FAQ by Pillar Data Systems

March 2011 - (Free Research)
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: FAQ: Addressing Common Virtualization Management Problems by Intel

November 2010 - (Free Research)
This transcript highlights opportunities for solution providers within the virtualization management marketplace.  Discover predictions for the future of virtualization and cloud computing and get answers to frequently asked questions about these technologies. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

VMware vCenter Site Recovery Manager Customer FAQ by Dell and VMware

August 2013 - (Free Research)
This short resource presents the most common frequently asked questions about virtualized DR solutions from your peers across the realm of IT. 
(WHITE PAPER) READ ABSTRACT |

Email archiving FAQ by Symantec Corporation

November 2012 - (Free Research)
This exclusive FAQ guide has expert answers to 6 email archiving questions and addresses topics like the pros and cons of managed email archiving services, bandwidth requirements and more. 
(EGUIDE) READ ABSTRACT |

Plantronics UC Toolkit Trial FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Trial FAQ provides responses and direction to the typical questions IT organizations raise during the trial and evaluation of UC audio devices.   
(WHITE PAPER) READ ABSTRACT |

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain

May 2011 - (Free Research)
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(EGUIDE) READ ABSTRACT |

Plantronics UC Toolkit Deployment FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ. 
(WHITE PAPER) READ ABSTRACT |

Data Deduplication FAQ by Quantum Corporation

August 2010 - (Free Research)
Will you be able to achieve the huge data reduction ratios that data deduplication vendors are touting? In this FAQ guide, analyst Jerome Wendt answers the most common data deduplication questions he's hearing today. 
(EGUIDE) READ ABSTRACT |

CIO Decisions Ezine Volume 4: Disaster Recovery and Unified Communications by CIO Decisions

December 2008 - (Free Research)
This eguide explains how Midmarket companies are embracing server virtualization and updating their disaster recovery strategies to ensure they minimize risk-affordably. 
(EZINE)

FAQ Guide: Tape Vaulting: Best practices to consider for offsite tape storage by Iron Mountain

May 2011 - (Free Research)
In this FAQ Guide, David Chapa, senior analyst at the Enterprise Strategy Group, discusses some best practices for tape vaulting. Find out the costs of tape vaulting services, how offsite tape storage costs are determined, how to negotiate your SLAs, and whether or not you should encrypt your tapes before you ship them offsite. 
(EGUIDE) READ ABSTRACT |

Disaster Recovery Services FAQ for Resellers by IBM

June 2011 - (Free Research)
In this SearchStorageChannel.com FAQ Guide on disaster recovery services, ESG analyst Bob Laliberte discusses several important disaster recovery trends - including greater use of virtual tape libraries and disk-based backups - and the impact these trends will have on resellers and service providers. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Disaster Recovery FAQ by Dell, Inc.

January 2009 - (Free Research)
This document is based on a Dell /TechTarget Webcast entitled "Disaster Recovery FAQ." Data Center Practice Director Pierre Dorio discusses disaster recovery, including backup services, plain backup and DR strategy. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ Guide: Virtual Server Backup FAQ by CommVault Systems, Inc.

February 2012 - (Free Research)
How much are virtualized server environments affecting backup processes? In this transcript, Mark Bowker, analyst with the Enterprise Strategy Group, answers the most common questions about virtual server backup from storage administrators. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: FAQ - How server virtualization benefits disaster recovery by Dell, Inc. and Intel®

April 2011 - (Free Research)
Server virtualization presents some interesting implications for disaster recovery (DR), including cost reductions and increased recovery times. In this FAQ, business continuity expert Paul Kirvan discusses the various server virtualization approaches that are effective for DR and how they benefit failover and failback processes. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ Guide: Remote data center management for disaster recovery purposes by Iron Mountain

August 2011 - (Free Research)
Kyle Rankin, systems architect with Quinstreet Inc. and president of the North Bay Linux Users Group, discusses the pros and cons of remote data center management for disaster recovery in this FAQ. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Data Backup & Security Pain Points by Quantum Corporation

October 2012 - (Free Research)
This FAQ Guide can help you get started on the right path to securing your stored and backed up data. Access it now to find questions and answers about data encryption challenges and appliances, cloud storage security, and tape, host-based or disk encryption approaches. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Regulatory Compliance Issues Drive Some IT Shops to Data Archive Appliances by IBM

September 2011 - (Free Research)
Check out this SearchStorage.com FAQ guide to learn about the latest developments and the evolution of data archiving technology, the key characteristics of different appliances and more. 
(EGUIDE) READ ABSTRACT |

Network virtualization FAQ by Datalink and NetApp

April 2012 - (Free Research)
Access this e-guide to find answers to the most frequently asked questions about network virtualization. Learn how your organization can see benefits like cost savings, rapid provisioning and scalability. 
(EGUIDE) READ ABSTRACT |

Plantronics UC Toolkit Planning FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.   
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Adoption FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?” 
(WHITE PAPER) READ ABSTRACT |

Network-Attached Storage FAQ by EMC Corporation

June 2009 - (Free Research)
Though network-attached storage (NAS) offers a number of benefits, it also presents some challenges. Ashish Nadkarni, Principal Consultant with GlassHouse Technologies Inc., discusses the pros and cons of using NAS in an SMB environment and offers some best practices. 
(WHITE PAPER) READ ABSTRACT |

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