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The Business Benefits of Automation - An in-depth Customer Survey by Hewlett-Packard Company

June 2008 - (Free Research)
King Research conducted twelve in-depth telephone interviews with existing Hewlett Packard customers using Business Service Automation products during the spring of 2008. This report is a summary of those conversations. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Leveraging Real-Time Web Collaboration to Improve Your Sales Process by Cisco Systems, Inc

September 2008 - (Free Research)
Top sales organizations have embraced real-time Web collaboration solutions and use them every day to improve their interactions with customers, partners, and within their internal sales teams. Learn how it can improve performance in your organization. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Data Deduplication FAQ Podcast by Quantum.

May 2008 - (Free Research)
This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Backup as a Service FAQ by i365, A Seagate Company

June 2008 - (Free Research)
This podcast examines the benefits of online backup, or backup as a service. Backup as a service offers valuable and cost effective solutions for your company to protect against: human error, security breaches, natural disasters and more. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company)

RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Podcast: Virtual server storage/backup FAQ by Hitachi Data Systems

June 2008 - (Free Research)
In this expert Podcast, John Merryman and Ron Oglesby of Glasshouse Technologies discuss the impact of server virtualization on storage and backup for SMBs. Listen to this expert Podcast to get the answers to questions. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Data protection FAQ by Quantum.

August 2008 - (Free Research)
With the data protection landscape becoming more distributed and IT resources increasingly constrained, businesses need a centralized data protection strategy that can efficiently manage multiple backup and recovery jobs across the enterprise. 
(PODCAST) READ ABSTRACT | GO TO PODCAST

Optimizing Multi-vendor Voice and Data Networks for Service Quality, Responsiveness and Cost of Delivery by CA.

February 2008 - (Free Research)
Learn how with the CA Network & Voice Management solution you get integrated, proactive fault and performance management for end-to-end service assurance of multi-vendor, multi-technology converged networks. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

September 2008 - (Free Research)
On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Machinery - ERP for Complex Order-Driven and Mixed-Mode Manufacturing by IFS

IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Applications - Supply Chain Management by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation.

Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.

Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation.

Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The 2008 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.

September 2008 - (Free Research)
This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desire to reduce costs, improve accuracy of inventory and schedules. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Advanced Technology that Delivers more Business at Less Cost by Realtime Solutions Group

Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

The 2007 ERP in Manufacturing Benchmark Report by Epicor Software Corporation.

May 2008 - (Free Research)
This report aims to serve as a roadmap to those in the manufacturing community who desire to reduce costs, improve accuracy of inventory schedules, and develop customer responsiveness through successful ERP implementations. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Visible Supply Chain: Ensuring End-to-End Optimization by Epicor Software Corporation.

February 2008 - (Free Research)
Supply chain visibility enables you to know the location and status of physical components moved from suppliers to customers. Learn characteristics of a visible supply chain, why it is important and technology that can deliver ROI to your business. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Tuning ERP and the Supply Chain for Profitable Growth by Epicor Software Corporation.

February 2008 - (Free Research)
Some of the biggest opportunities exist in the supply chain and globalization. This Ventana Research white paper explores how you can improve business performance by addressing opportunities and risks within your supply chain and ERP systems. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Workday Solutions: Human Capital Management by Workday.

Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Future of the Enterprise Application: Key Trends in the shift from in-house to on-demand by Workday.

June 2008 - (Free Research)
A new generation of on-demand business applications has matured that is designed specifically to meet the challenges of the 21st Century workplace. 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ID3 -- A Complete Insurance Administration Solution by Fiserv Insurance Solutions.

ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Is Your Enterprise Application on the Road to Nowhere? by IFS

February 2008 - (Free Research)
After recent software product consolidation, how can you tell which products have a future and which will be phased out or orphaned? 
(WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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