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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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E-mail Recovery, Restoration, Search & Analysis by Ontrack® PowerControls™ by Kroll Ontrack.
Ontrack® PowerControls™ is a simple yet powerful tool for copying, searching, recovering and analyzing mailbox items directly from Microsoft Exchange Server more...
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Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 27, 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

BPO Edge Finance and Accounting Edition 2013 by HP

May 31, 2013 - (Free Research)
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more. 
(EBOOK)

Transition to BPO by Hewlett-Packard Limited

November 27, 2012 - (Free Research)
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 23, 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

Email archiving FAQ by Symantec Corporation

November 19, 2012 - (Free Research)
This exclusive FAQ guide has expert answers to 6 email archiving questions and addresses topics like the pros and cons of managed email archiving services, bandwidth requirements and more. 
(EGUIDE) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

January 2006 - (Free Research)
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. 
(WHITE PAPER) READ ABSTRACT |

FAQ Guide: Regulatory Compliance Issues Drive Some IT Shops to Data Archive Appliances by IBM

September 2011 - (Free Research)
Check out this SearchStorage.com FAQ guide to learn about the latest developments and the evolution of data archiving technology, the key characteristics of different appliances and more. 
(EGUIDE) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

October 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

September 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Deployment FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ. 
(WHITE PAPER) READ ABSTRACT |

Computer Forensics and its Role in the Risk Management Process by IBM

May 2011 - (Free Research)
The possibility of a data breach is very real – no matter how proactive your security measures are. Access this expert FAQ guide for further insight into how computer forensics can help put a well-formed incident response plan that is aligned with your information risk management and compliance strategies. 
(EGUIDE) READ ABSTRACT |

FAQ Guide: Offsite Backup Tape Storage and Choosing a Tape Vaulting Service by Iron Mountain

August 2011 - (Free Research)
Organizations that back data up to tape typically rely on a tape vaulting service to carry backup tapes offsite. That way, if the data center is destroyed by a disaster such as a fire or a tornado, the backups won't be destroyed along with the data center. This tip discusses criteria for choosing an offsite tape storage service. 
(EGUIDE) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com

April 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. 
(IT BRIEFING) READ ABSTRACT |

Presentation Transcript: Network Attached Storage by Dell, Inc.

September 2009 - (Free Research)
Because network attached storage (NAS) is file-based (rather than block-based) storage, it is particularly suited for storing the types of unstructured, file-based data that is a challenge for many storage pros today. This FAQ Presentation Transcript answers key questions about NAS advantages and implementations. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Network virtualization FAQ by Datalink and NetApp

April 2012 - (Free Research)
Access this e-guide to find answers to the most frequently asked questions about network virtualization. Learn how your organization can see benefits like cost savings, rapid provisioning and scalability. 
(EGUIDE) READ ABSTRACT |

Plantronics UC Toolkit Planning FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.   
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Trial FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Trial FAQ provides responses and direction to the typical questions IT organizations raise during the trial and evaluation of UC audio devices.   
(WHITE PAPER) READ ABSTRACT |

Plantronics UC Toolkit Adoption FAQ by Plantronics

February 2011 - (Free Research)
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices.  Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?” 
(WHITE PAPER) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

Data Deduplication FAQ by Quantum Corporation

August 2010 - (Free Research)
Will you be able to achieve the huge data reduction ratios that data deduplication vendors are touting? In this FAQ guide, analyst Jerome Wendt answers the most common data deduplication questions he's hearing today. 
(EGUIDE) READ ABSTRACT |

Plantronics UC Toolkit Evolve FAQ by Plantronics

April 2011 - (Free Research)
UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation. 
(WHITE PAPER) READ ABSTRACT |

FAQ Guide: Virtual Server Backup FAQ by CommVault Systems, Inc.

February 2012 - (Free Research)
How much are virtualized server environments affecting backup processes? In this transcript, Mark Bowker, analyst with the Enterprise Strategy Group, answers the most common questions about virtual server backup from storage administrators. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Email Archiving, Ediscovery, Compliance, Storage Management by Symantec Corporation

June 2009 - (Free Research)
Email archiving is a burgeoning market at a time when many storage pros are faced with increasing ediscovery requests and compliance regulations. Listen to this podcast to find out the latest developments in email archiving. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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