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1 - 25 of 499 | Next Page

Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft

March 01, 2007 - (Free Research)
By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software. 
(WHITE PAPER) READ ABSTRACT |

Focusing on High-Tech Manufacturers by Infor CRM

October 23, 2009 - (Free Research)
This paper explores the idea that to effectively compete today and into the next generation, high-tech manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies high-tech manufacturers must do if they want to be profitable tomorrow and in the years to come. 
(WHITE PAPER) READ ABSTRACT |

Focusing on Food & Beverage Manufacturers: Three Strategies for Profitability Tomorrow and in Years to Come by Infor CRM

October 22, 2009 - (Free Research)
This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come. 
(WHITE PAPER) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 
(CASE STUDY) READ ABSTRACT |

Solutions Provider Improves Productivity with Flexible Implementation Methodology by Microsoft

June 29, 2007 - (Free Research)
Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... 
(CASE STUDY) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits. 
(ASP & SOFTWARE PRODUCT)

Geek Speak Webcast: Network Monitoring Fundamentals by SolarWinds, Inc.

October 20, 2009 - (Free Research)
On this webcast I'm going to put on my drill sergeant's hat and we're going to learn the basics that every network engineer, server chick, network manager, or IT dude should know about managing networks. This is going to be a no-frills webcast where we focus on the fundamentals and making sure that we all understand them. 
(WEBCAST) READ ABSTRACT |

For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%. 
(CASE STUDY) READ ABSTRACT |

Building Your IT Staff: Essential Experience and Skill Sets for Tomorrow's Challenges by SkillSoft Corporation

August 18, 2009 - (Free Research)
In this paper, the top information services leaders share their expertise on how to most efficiently build your IT staff. Read this paper to learn the essential qualities and must-haves for your company's IT Staff. 
(ANALYST BRIEF) READ ABSTRACT |

Giving Nurses More Time to Care by LogMeIn, Inc.

September 16, 2009 - (Free Research)
The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely. 
(CASE STUDY) READ ABSTRACT |

Finding the Way Home: How to Design Your At-Home Agent Framework by inContact

December 01, 2009 - (Free Research)
Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. 
(WEBCAST) READ ABSTRACT |

FACTS Defined Contribution System (FACTS DCS) - Advanced Technologies for Expert Health Claims Management by Ebix Health, Inc.

January 2004 - (Free Research)
FACTS DCS is the technology solution that deliver consumer directed health plan administration seamlessly within your health claims processing operations. 
(ARTICLE) READ ABSTRACT |

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture

February 2009 - (Free Research)
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. 
(WHITE PAPER) READ ABSTRACT |

Podcast: File Virtualization FAQ with Jeff Boles by F5 Networks UK

September 2009 - (Free Research)
In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files. 
(PODCAST) READ ABSTRACT |

File Virtualization FAQ Podcast with Jeff Boles by F5 Networks, Inc.

September 2009 - (Free Research)
In this FAQ with Jeff Boles, Jeff discusses the ins and outs of file virtualization. He tells users the benefits and drawbacks of file virtualization, which file virtualization products are on the market and how they might work in specific IT shops, as well as how file virtualization affects replication or migration of files. 
(PODCAST) READ ABSTRACT |

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge

October 2006 - (Free Research)
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG

August 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors. 
(WHITE PAPER) READ ABSTRACT |

Virtual server backup FAQ by Zenith Infotech

November 2009 - (Free Research)
In this Podcast, backup expert, Mark Bowker, addresses how this technology helps leverage your storage, network, and computing resources. 
(PODCAST) READ ABSTRACT |

Backup as a service FAQ by i365, A Seagate Company

November 2009 - (Free Research)
Trying to decide if online backup, or backup as a service, will be beneficial to your small-midsized business (SMB)? John Merryman, services director for recovery services at GlassHouse Technologies Inc., discusses the benefits and drawbacks of online backup today. His answers are also available as an MP3 download. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Online Backup FAQ by i365, A Seagate Company

November 2009 - (Free Research)
Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Online Backup FAQ by i365, A Seagate Company

October 2009 - (Free Research)
Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more. 
(PODCAST) READ ABSTRACT |

WAN Clustering FAQ podcast by Riverbed Technology, Inc.

October 2009 - (Free Research)
Storage networks provide the link between the servers that need data and the storage systems that store that data. Too often, however, storage networks are just considered the connective tissue in the storage environment and are often overlooked when greater performance, scalability or new services are needed. 
(PODCAST) READ ABSTRACT |

FAQ Presentation Transcript: Global Deduplication by FalconStor Software

October 2009 - (Free Research)
Global data deduplication allows users to deduplicate data across multiple boxes, which can simplify management as companies back up more and more data. W. Curtis Preston, executive editor of the Storage Media Group, discusses the pros and cons of global deduplication, who should consider it, and which vendors are offering it today in this Q&A. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP AG

September 2008 - (Free Research)
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

The Top Three Myths of Knowledge Management for Customer Service by IntelliResponse

November 2009 - (Free Research)
Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 499 | Next Page


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