TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Aldon Lifecycle Manager (System i Edition) by Aldon.. US and Canadian Enterprises - Aldon Lifecycle Manager for iSeries is an iSeries (AS/400) change management system designed to bring control, automation, tools and information more... >> Discover more offerings from Aldon..
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Successfully Delivering Internet Television - Taking Advantage of the Digital Media Revolution by Akamai Technologies. March 2008 - (Free Research) Internet Television is a proven method of delivering audio and video content over the public Internet to the TV set, offering exciting new ways to generate revenues and reach wider audiences. (WHITE PAPER) READ ABSTRACT |

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc. June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes. (ARTICLE) READ ABSTRACT |

Service Lifecycle Management Goes Mobile: Taking Field Service Applications into the Field by Astea International Inc. (E-mail this company) January 2004 - (Free Research) The paper will discuss the direct value of the mobile applications, and also explore the ability for mobile technology to drive SLM changes into the business to get the highest value and satisfaction out of every customer interaction. (ANALYST REPORT) READ ABSTRACT |

National Healthcare Executives Survey Finds Hospitals Are Transitioning from Manual Patient Flow Methods to Advanced Patient Flow Logistics Systems by Statcom. May 2008 - (Free Research) StatCom's 2007 National Survey on Patient Throughput & Capacity Challenges captures the opinions of U.S. healthcare execs regarding patient flow throughput, bed occupancy & length of stay. (WHITE PAPER) READ ABSTRACT |

Calculating the ROI of a SOA Project by WiPro June 2008 - (Free Research) ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative. (WHITE PAPER) READ ABSTRACT |

Business Case for Performance Management Systems by Taleo April 2008 - (Free Research) This research report is designed to help HR and line managers understand the business drivers and benefits of such systems - to aid in the development of the business case and planning process for selecting and implementing such systems. (WHITE PAPER) READ ABSTRACT |

Optimizing Networks and Applications for End-to-End Performance by SearchNetworking.com August 2008 - (Free Research) These Virtual Seminar sessions, led by Networking experts Larry Burton, Laura Chappell, and Peter Sevcikare are designed specifically to cover the most important upcoming issues in network management and the challenges that you'll face (VIRTUAL TRADE SHOW) READ ABSTRACT |

Take control of WAN performance by SearchNetworking.com August 2008 - (Free Research) In this session, we'll discuss best practices and products for pinpointing WAN performance problems and strategies for addressing the issues once you've identified them. (WEBCAST) READ ABSTRACT |

Virtual Seminar: Advanced Enterprise Virtualization by Data Center Decisions August 2008 - (Free Research) Participate in this seminar on June 25th to get expert guidance on managing your virtual infrastructure. The experts will touch upon topics such as how to choose virtualization candidates, migration strategies, disaster recovery considerations and more. (WEBCAST) READ ABSTRACT |

High Performance Computing Breakthrough: HP ProLiant BL2x220c Blade Server by Hewlett Packard Company and Intel August 2008 - (Free Research) View the HP ProLiant BL2x220c: HPC Breakthrough Webcast and find out how HP's new, high density, energy efficient solution can help you achieve the best performance by any metric (per watt, per square foot, per dollar) (VIDEOCAST) READ ABSTRACT |

Integrated Performance Management - Diagnosing your Strengths & Weaknesses by Deloitte August 2008 - (Free Research) The purpose of this session is to provide participants with an overview of the tools and techniques that Deloitte Consulting uses to help clients link strategy to execution through integrated performance management (IPM). (WEBCAST) READ ABSTRACT |

Buying Storage, What Vendors Don't Want You to Know - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) In this session, you learn the questions you should be asking of ALL of your storage vendors, and other important tips and techniques for writing an air-tight RFI or RFP (they are different!). (WHITE PAPER) READ ABSTRACT |

Enabling the Agile Enterprise Through Corporate Performance Management by PricewaterhouseCoopers August 2008 - (Free Research) IT executives are turning to integrated business intelligence (BI) and performance management solutions to achieve management excellence. Explore our virtual trade show on Enterprise Performance for advice from industry experts. (WEBCAST) READ ABSTRACT |

Leading Practices for Successful Enterprise Performance Management by BearingPoint August 2008 - (Free Research) In this webcast learn how business intelligence (BI) and performance management solutions can help you unleash the value of your data to enable better decision-making and more effective performance management. (WEBCAST) READ ABSTRACT |

Performance Attribution: A Powerful Tool for Identifying the Sources of Investment Performance by Advent Software, Inc August 2008 - (Free Research) This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield. (WHITE PAPER)

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc August 2008 - (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm. (WHITE PAPER)

Aite Group Research Report - Rise of Dark Pools and Rebirth of ECNs: Death to Exchanges? by Advent Software, Inc July 2008 - (Free Research) This whitepaper examines some of the key trends within the U.S. ATS market, and provides clear categorizations of some of the platforms vying for market share. This report also provides U.S. equities market share estimates and future projections. (WHITE PAPER)

Virtual Infrastructure Automation and High Availability Best Practices by Data Center Decisions July 2008 - (Free Research) In this videocast, HA best practices for major virtualization platforms are highlighted, along with available tools that allow organizations to take their virtual infrastructures beyond simple failover to application level orchestration and automation. (VIDEOCAST) READ ABSTRACT |

Virtual Infrastructure Tuning and Advanced Management by Data Center Decisions July 2008 - (Free Research) In this videocast Chris Wolf, Senior Analyst for Burton Group's Data Center Strategies service explores tuning and management concepts of the virtual infrastructure. (VIDEOCAST) READ ABSTRACT |

Protecting your Virtual Environment: Backup and Storage by Data Center Decisions July 2008 - (Free Research) In this videocast Chris Wolf, Senior Analyst for Burton Group's Data Center Strategies digs through the various methods and technologies including: (VIDEOCAST) READ ABSTRACT |

Virtual DR - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) Server virtualization is being touted as a near panacea for DR by making it easier than ever to recover servers to a secondary site. (WHITE PAPER) READ ABSTRACT |

Stand and Deliver SLAs - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) A system of data protection service level agreements is an effective approach to tailor backup appropriately to the needs of the company's business units. (WHITE PAPER) READ ABSTRACT |

Disaster Recovery - Presentations from Storage Decisions Chicago 2008 by Storage Decisions and EVault Inc. August 2008 - (Free Research) Disaster recovery isn't just about being able to resume business as quickly as possible after a catastrophic incident. (WHITE PAPER) READ ABSTRACT |

Management/Executive - Presentations from Storage Decisions Chicago 2008 by Storage Decisions and EVault Inc. August 2008 - (Free Research) This track addresses the essential parts of the storage system procurement process, including how to craft an RFP, negotiating from a position of strength, evaluating systems and getting the support of your company's management. (WHITE PAPER) READ ABSTRACT |

DR Testing Programs - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) Over the past couple of years, a new DR product category has emerged--disaster recovery testing tools, these applications can scan your storage environment and alert you to any potential gaps in your recovery plan. (WHITE PAPER) READ ABSTRACT |

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