Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. 

In this paper we will take a look at this disturbing trend and provide useful guidance for maximizing the value of SIEM and log management tools, while focusing on protecting systems and data not on simply checking the compliance check box. 

You need to take several key security elements into account when planning your cloud initiative. This guide offers practical guidance for incorporating security into your cloud project and offers a checklist to help you choose the right cloud provider for your organization. 

LANsurveyor automatically discovers and diagrams network topology, generates network maps in Visio, detects new devices and changes to network topology, and performs inventory management for hardware and software assets. Download a free 30-day trial today to see why more than 45,000 network professionals trust SolarWinds solutions. 

This E-Guide from SearchHealthIT.com highlights the results of a recent American Academy of Family Physicians (AAFP) survey indicating that today's physicians are not only more accepting of EHR adoption, but are becoming increasingly savvy players in EHR decision-making. 

Access this resource to learn methods and best practices for information management that IT leaders can implement to improve efficiency, compliance and cost savings, including six steps to greater compliance. 

While plenty of file storage and sharing methods abound, what looks like a good deal on the surface can end up costing plenty in the end. Read this white paper to discover more about the true cost of “free” file sharing systems and file sharing best practices. 

There are several stages in the road map from virtualization to cloud, and each should be planned strategically, rather than one step at a time.  This paper details the five stages in the path to cloud computing and what’s needed at each stage. 

Access this unique Security Value Map (SVM) that uses information compiled from NSS Labs Product Analysis Reports (PAR) and Comparative Analysis Reports (CAR), illustrating the relative value of various next-generation firewall security products. 

<p>DevOps, new tools for improved automation and release management, are taking the software development world by storm. Read this detailed white paper for a comparison of the 11 top vendors in this new space. Learn the strengths and weaknesses of each competitor and determine which one would best suit your development team's needs.</p> 

Many organizations struggle to carry on the processes of multiple large data integration and SOA projects for reconstructing data flows, ontologies, transformations and more. This paper addresses the obstacles faced when attempting data projects and the strategic plans for overcoming these issues to attain a higher ROI and reduce overall cost. 

Listen to this podcast to learn how geographic information systems (GIS) help you analyze a compilation of data by projecting it visually on a map, enabling you to see or predict trends and patterns that support more informed decision making. 

Are you really implementing safe web browsing practices? With so many misconceptions about safe web browsing, it can be hard to tell. This paper explores the top 5 myths to safe web browsing and uncovers the true facts to help you stay secure.