Facts Training White Papers, Facts Training Software, Facts Training Research, Hardware and Services

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.

May 2004 - (Free Research)

Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.

(WHITE PAPER)

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Five Challenges to ITIL Best Practices by Global Knowledge

October 2010 - (Free Research)

The best practices described by Version Three of the ITIL® represent a de facto standard for IT Service Management and have become very popular in technology organizations over the last several years. This paper will explore each of these challenges, provide real-world examples of each, and present realistic methods for overcoming these challenges.

(WHITE PAPER)

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The Benefits of Investing in ITIL Advanced Certification by Global Knowledge

April 2011 - (Free Research)

Thiswhite paper discusses the top-five results of this research project. Read on to find out the key results and the top-three recommendations of the ITIL Experts who participated in the project.

(WHITE PAPER)

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Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center by Calabrio, Inc.

January 2012 - (Free Research)

This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget.

(WHITE PAPER)

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10 Ways Malicious Code Reaches Your Private Network by Global Knowledge

July 2010 - (Free Research)

As of 2010, there are nearly three million unique forms of known malicious code, and thousands of new ones are discovered daily. The risk of being infected is greater than ever. The following are 10 common ways malicious code reach your private network that you need to be aware of.

(WHITE PAPER)

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What Every IT Manager Needs To Know About Project Management by Global Knowledge

May 2009 - (Free Research)

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.

(WHITE PAPER)

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Multi-Modal Learning by SkillSoft Corporation

Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.

(SOFTWARE PRODUCT)

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!

(SOFTWARE PRODUCT)

Top 10 Security Checklist for SOHO Wireless LANs by Global Knowledge Network, Inc.

May 2005 - (Free Research)

Discover the ten simple steps SOHO users can take to secure their wireless networks.

(WHITE PAPER)

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7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)

Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.

(E-LEARNING TUTORIAL)

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Virtualizing your Exchange Server: Fact vs. fiction by Microsoft

December 2011 - (Free Research)

Find out what's fact and what's fiction about virtualizing your Exchange Server. What steps should you take, and how can you ensure success? Explore all these questions and more in this e-book.

(EBOOK)

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Sarbanes-Oxley and Sage ERP Separating Fact from Fiction by Sage Software

January 2012 - (Free Research)

This white paper is designed to help companies, large, small, public, and nonpublic, navigate some of the “hype” that sometimes blurs the line between fact and fiction surrounding the Sarbanes-Oxley Act.

(WHITE PAPER)

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Mobile working in business - the facts. by ComputerWeekly.com

November 2010 - (Free Research)

The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide – between those who grew-up with technology and those that didn’t – is vastly overstated.

(WHITE PAPER)

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Debunking Five Myths About Tape Storage by Oracle Corporation

April 2011 - (Free Research)

Tape is a key component in the enterprise data center, and that will continue to be the case well into the future. If you're investigating new storage technologies for backup and archive needs, it's worth being able to discern fact from myth as you consider your options. Download this Tech Brief to get the real facts about tape storage.

(WHITE PAPER)

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The global state of the project management office by ComputerWeekly.com

May 2011 - (Free Research)

This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.

(IT BRIEFING)

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CW+: Analyst's take: Leveraging IBM Cognos software with training by ComputerWeekly.com

December 2010 - (Free Research)

When IBM Cognos users complement their deployments with formal training services, end users become more productive, report building costs are reduced, and more end users adopt IBM Cognos tools such as BI and PM.

(WHITE PAPER)

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Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)

Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.

(E-LEARNING TUTORIAL)

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Measuring the True Business Benefits of Web Collaboration by CA Technologies.

September 2008 - (Free Research)

This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.

(WHITE PAPER)

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Award-Winning Microsoft Training Including Windows Vista, MCSE Certifications, and Exchange by Global Knowledge Network, Inc.

April 2006 - (Free Research)

Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies.

(E-LEARNING TUTORIAL)

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The Hybrid Computing Proposition: Challenging and Overcoming Past Bias is Key to Achieving Breakthrough Gains by IBM

January 2012 - (Free Research)

This whitepaper discusses recommendations for embarking on a fact-based approach for selecting servers for hosting modern applications based on workload attributes. In addition, learn about hybrid cloud computing, a technology aimed at addressing the various challenges encountered in scaled out distributed computing implementations.

(WHITE PAPER)

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Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc.

February 2006 - (Free Research)

Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.

(E-LEARNING TUTORIAL)

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Lubrizol's Service Management Transformation by HP and Intel

June 2011 - (Free Research)

This case study highlights how one company used cutting-edge software tools and training to help streamline service management and turn it from a bottleneck into a smoothly running operation that was more responsive to users' needs but without bloating costs or stretching precious IT staff resources.

(CASE STUDY)

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City of Tucson - City Government Pursues ITIL with HP Training by HP and Intel

May 2011 - (Free Research)

This case study highlights how a government agency used ITIL best practices in the face of ever-tightening budgets and staff resources in order to implement a Service-Oriented Architecture (SOA) for greater agility and end-user satisfaction.

(CASE STUDY)

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