Facts Spotlight White Papers, Facts Spotlight Software, Facts Spotlight Research, Hardware and Services

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.

November 08, 2010 - (Free Research)

Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.

(WHITE PAPER)

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Gartner: Three actions to support governance as business gets social by ComputerWeekly.com

March 31, 2011 - (Free Research)

While businesses are seeing the value of becoming more open through social collaboration, there is a tightening of regulations impacting corporate governance and, subsequently, IT governance.

(WHITE PAPER)

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IDC Spotlight: Simplifying the Road to Virtualization Adoption by Dell, Inc.

January 31, 2012 - (Free Research)

As businesses strive to achieve ever more efficient data centers and leverage the cloud, many are turning to virtualization. This IDC report examines how organizations can streamline and mitigate the risks associated with virtualizing their data centers with preconfigured infrastructure.

(ANALYST BRIEF)

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IDC Customer Spotlight - Comcast Reaps the Benefits of Integrated HR and Talent from SAP by SAP America, Inc.

July 18, 2011 - (Free Research)

This IDC case study featuring Comcast explores the challenges the rapidly growing company faced, as well as the HR solutions which met and exceeded their needs.

(ANALYST BRIEF)

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Easing the Transition to a Virtual Endpoint Infrastructure by EMC Corporation

April 30, 2012 - (Free Research)

This Technology Spotlight from IDC discusses the drivers, benefits, and challenges of creating virtual desktop environments, and examines a key technology that can help organizations successfully deploy virtual desktops.

(WHITE PAPER)

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IBM Cognos Express in-action demos (Overview Portal) by IBM

July 28, 2011 - (Free Research)

See this demo spotlight from IBM Business Partners. View demos on planning, profitability analysis, interactive dashboards and more. Look at real-world examples of how your midsize company can improve performance with IBM Cognos Express.

(PRODUCT DEMO)

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Data Deduplication Approaches: Solving Today's Most Common Backup Problems by Quantum Corporation

December 01, 2008 - (Free Research)

This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system

(ANALYST REPORT)

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Q&A Evaluating the Cloud with IDC's Joseph Pucciarelli by CSC

March 14, 2012 - (Free Research)

Migrating to the cloud can be a tricky process which IT pros should be aware of before starting on their initiatives. Access this essential resource to discover a useful Q&A that spotlights the range of issues you could encounter when adopting cloud services. Also, learn more about the three types of cloud and their uses.

(WHITE PAPER)

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Return on Investment in EHRs by HP & Intel

September 16, 2011 - (Free Research)

Meaningful use is only the beginning: Efficiency and more –appropriate coding bring savings and increase revenues. This white paper discusses features and benefits of an EHR system, government incentives, sources for ROI as well as building the business case for EHR.

(WHITE PAPER)

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Cloud Development Digest Issue 2 by TheServerSide.com

April 19, 2012 - (Free Research)

<p>To enjoy the flexibility and resource savings of a private cloud, you need to know where to begin with building one. In this issue of <em>Cloud Development Digest, </em>find best practices and expert recommendations for implementing a private cloud.</p>

(EZINE)

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Dell Management Plug-In For VMware vCenter by Dell, Inc. and Intel

March 28, 2012 - (Free Research)

Today's organisations are struggling to manage not only the physical aspects of their infrastructure, but also the virtual ones. This video examines a virtual appliance that can simplify data centre management by integrating physical and virtual tools and processes.

(VIDEO)

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The future of mobile CRM by SugarCRM Inc.

March 20, 2012 - (Free Research)

In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape.

(EGUIDE)

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Trust and security in the cloud by ComputerWeekly.com

February 01, 2011 - (Free Research)

This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service.

(ANALYST BRIEF)

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7 Types of Hard CISSP Exam Questions and How To Approach Them by Global Knowledge Network, Inc.

March 2006 - (Free Research)

Throughout the CISSP preparation course offered by Global Knowledge, we cover the various security mechanisms, principles, concepts, and facts that will be included on the CISSP exam.

(E-LEARNING TUTORIAL)

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Mobile working in business - the facts. by ComputerWeekly.com

November 2010 - (Free Research)

The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide – between those who grew-up with technology and those that didn’t – is vastly overstated.

(WHITE PAPER)

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Boosting SQL-Based Decision Support Power and Performance with Dell’s Twelfth Generation Servers by Dell, Inc. and Intel

May 2012 - (Free Research)

Are your decision-support systems and servers up to date, equipped to handle today's onslaught of data? Legacy systems are no longer viable. This paper explores the results of a research report about decision-support systems, highlighting how Dell's 12th-generation servers and solutions meet these evolving requirements based on users' responses.

(WHITE PAPER)

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Top 5 Myths of Safe Web Browsing by Sophos, Inc.

May 2012 - (Free Research)

Are you really implementing safe web browsing practices? With so many misconceptions about safe web browsing, it can be hard to tell. This paper explores the top 5 myths to safe web browsing and uncovers the true facts to help you stay secure.

(WHITE PAPER)

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Virtualization: Myths vs. Facts by Global Knowledge

March 2012 - (Free Research)

Though virtualization is a hot topic in IT circles right now, many myths about this technology still exist around topics such as cost, performance, management and more. In this essential white paper, debunk 15 common myths and discover the truth about implementing server and desktop virtualization.

(WHITE PAPER)

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A Pragmatic Approach to SIEM by Tripwire, Inc.

February 2011 - (Free Research)

In this paper we will take a look at this disturbing trend and provide useful guidance for maximizing the value of SIEM and log management tools, while focusing on protecting systems and data not on simply checking the compliance check box.

(WHITE PAPER)

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Automated testing ROI: fact or fiction? A customer's perspective: What real QA organizations have found by Hewlett-Packard Company

February 2009 - (Free Research)

The white paper explores the fundamentals of automated software testing, explains how such an endeavor is actually an investment for a company, and details how a company can get a return on their investment.

(WHITE PAPER)

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Ponemon Study: 2011 Cost of a Data Breach by Symantec Corporation

March 2012 - (Free Research)

This annual data breach cost study examines the wide range of business costs associated with a breach, including expense outlays for detection, escalation notification, and after-the-fact response.

(WHITE PAPER)

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Building consumerised end-user services by ComputerWeekly.com

May 2012 - (Free Research)

This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace.

(IT BRIEFING)

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Enhanced Server Protection by McAfee, Inc.

May 2012 - (Free Research)

Server performance fuels business performance. Servers also store and use your company’s most valuable and sensitive information. These two facts pose a dilemma for data center and security managers: should they maximize server protection at the expense of performance or optimize server performance and risk a serious security breach?

(WHITE PAPER)

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E-Guide: 14 TLC Tips for Your Tape Storage by Iron Mountain

August 2011 - (Free Research)

If tape is in fact not dead, and going to be around for a long time, you should learn how to make this technology work better in your IT environment. This E-Guide from SearchDataBackup.com outlines common tape backup errors and gives tips on how to get the most out of this backup method. Read on to learn more.

(EGUIDE)

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Business Analytics: Nucleus Research Note - How Analytics Makes Midsize Companies More Profitable by IBM

October 2011 - (Free Research)

Learn how you can improve operating results by enabling managers to make fact-based, data-driven decisions.

(WHITE PAPER)

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