This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget. 

Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else. 

This white paper discusses five important considerations to keep in mind when choosing desktop virtualization; the top ten most common use cases to better understand how desktop virtualization meets the demands of businesses, end-users and IT managers; and explains why a comprehensive end-to-end provider is most beneficial. 

Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team. 

HP has long been a trailblazer in using technology to reduce total cost of ownership and improve energy efficiency for data center IT systems. Check out this resource and learn the details. 

Find out what's fact and what's fiction about virtualizing your Exchange Server. What steps should you take, and how can you ensure success? Explore all these questions and more in this e-book. 

The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide  – between those who grew-up with technology and those that didn’t – is vastly overstated. 

Tape is a key component in the enterprise data center, and that will continue to be the case well into the future. If you're investigating new storage technologies for backup and archive needs, it's worth being able to discern fact from myth as you consider your options. Download this Tech Brief to get the real facts about tape storage. 

Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks. 

The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive. 

Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.