When software company AQS, Inc. needed to build consistency in their source code management and automate change processes they leveraged a change and configuration management system. Read this case study to learn the benefits they were able to achieve. 

The tech chasm that has allegedly formed in the workforce created by a cross-generational 1divide  – between those who grew-up with technology and those that didn’t – is vastly overstated. 

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. 

The problem with becoming too comfortable with built-in SQL Server monitoring tools is that they're often used after problems have already arisen. Read this paper to discover how event notifications and extended events can help you drill down into SQL Server and proactively monitor your databases. 

Most organizations strive for efficiency because it ties to cost savings and better performance, while helping to anchor competitive advantages. However, improving efficiency requires organizations to continually seek new methods of managing increasingly complex business processes. 

Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business. 

This white paper highlights an interactive threat discovery too that allows security analysts to visually detect hard to find cyber threats that would otherwise be buried under piles of data. 

Data protection is simple: take everything and copy it somewhere far enough away so that you’ll have it in an emergency. The challenge is how to do this in an efficient and reliable way. Learn Riverbed optimizes DR across the widest range of backup mechanisms, with no changes to your software or storage 

This white paper discusses how business rules management systems can be used to meet the diverse range of stakeholder requirements associated with an automated policy management system. 

Access 7 critical questions you must ask before purchasing a VM protection product. 

Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.