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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 16, 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 24, 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 11, 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 28, 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

A Pragmatic Approach to SIEM by Tripwire, Inc.

February 2011 - (Free Research)
In this paper we will take a look at this disturbing trend and provide useful guidance for maximizing the value of SIEM and log management tools, while focusing on protecting systems and data not on simply checking the compliance check box. 
(WHITE PAPER) READ ABSTRACT |

Customer Spotlight - Learn How SSO and Authentication Helped Mackenzie Health Strike a Balance between Access and Security by Imprivata

February 2014 - (Free Research)
This case study feature Mackenzie Health's experience transitioning to an automated access management system with single sign-on (SSO) capabilities to ensure security, improve workflows, and reduce helpdesk calls and costs. 
(WHITE PAPER) READ ABSTRACT |

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

5 Best Practices for Telling Great Stories with Data by Tableau Software

February 2008 - (Free Research)
Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. 
(WHITE PAPER) READ ABSTRACT |

Business Information E-Zine: NoSQL Makes its Mark by SearchBusinessAnalytics

April 2014 - (Free Research)
In this issue, we drill down on the facts of NoSQL databases, tapping into the experiences of savvy startups and other companies whose needs led them to NoSQL technologies. But is NoSQL right for you? Companies with fast-growing vaults of Web, social media, demographic and machine data should pay attention. IT experts chime in with timely advice. 
(EZINE) READ ABSTRACT |

Competing on Analytics by SAS

June 2007 - (Free Research)
Use insight produced through analytics to improve performance and gain a strategic advantage. Learn how you can employ an enterprise-wide approach for maintaining data and using analytics for improved decision making. 
(WHITE PAPER) READ ABSTRACT |

Separate Fact from Fiction for Microsoft Licensing and Delivering DaaS by NaviSite, Inc.

September 2013 - (Free Research)
Learn the ins-and-outs of Desktop-as-a-Service (DaaS) and the complexity of licensing, providing tips for fine tuning your own DaaS strategy. 
(WEBCAST) READ ABSTRACT |

Overcoming the Modern Challenges to Corporate Records Management by Iron Mountain

August 2012 - (Free Research)
In this podcast, Forrester's principle analyst Brian Hill provides advice to overcome records management obstacles and discusses the latest solution trends. 
(PODCAST) READ ABSTRACT |

Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 1 by Hewlett-Packard Company

June 2014 - (Free Research)
This webcast reveals a performance testing solution for today's environment – one that simulates real users with thousands, hundreds of thousands, or even millions of "virtual" users. Learn how this performance testing system generates accurate, measureable and repeatable load on the system from a single point of control. 
(WEBCAST) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation

August 2008 - (Free Research)
This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing. 
(WHITE PAPER) READ ABSTRACT |

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc.

June 2009 - (Free Research)
Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment. 
(WHITE PAPER) READ ABSTRACT |

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM

December 2010 - (Free Research)
This paper explains how clients can balance risk and innovation through the use of services from IBM. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Information Security Magazine Online July/August Issue – Demystifying APT: Get the facts about this targeted threat activity by Information Security Magazine

July 2010 - (Free Research)
The industry has preached the need for software security and secure coding for several years now. After all, if software is designed securely from the start, it means fewer problems down the road. Read this paper now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Analyze Your Data with IBM Cognos Enterprise by IBM

October 2013 - (Free Research)
This webcast offers a creative, yet comprehensive approach to help understand business analytics and how to use them to their potential. 
(WEBCAST) READ ABSTRACT |

Agile ALM Trends In SCCS, Requirements Management by Hewlett-Packard Company

June 2012 - (Free Research)
Did you know that the latest innovations for source code control systems (SCCS) and requirements management tools can not only help you enable a more agile software development process but also reap better returns on your application lifecycle management (ALM) investments? Read this expert e-zine to learn more. 
(EZINE)

5 Ways to Use the Cloud for Mobile Apps by TheServerSide.com

October 2013 - (Free Research)
Although cloud computing and mobile applications originally emerged discretely, it's become obvious that the two technology trends are in fact complementary. More and more mobile development teams are looking to the cloud to help get projects to market faster and keep within budget. 
(EGUIDE) READ ABSTRACT |

Tomorrow’s ERP: Cloud, mobile access hold key to successful ERP systems by SearchDataManagement

February 2014 - (Free Research)
ERP is not dead. In fact, these applications are running nearly every part of many businesses. If organizations want to keep up, they're going to have to deal with cloud and mobile trends—and the inevitable hassles—changing the face of tomorrow's ERP systems. 
(EBOOK) READ ABSTRACT |

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