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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Red Hat gives Adobe a Flexible IT Canvas by Red Hat

July 05, 2013 - (Free Research)
Tune into this brief video today to learn how Adobe is using the Red Hat platform and Amazon Web Services to help customers simplify deployment, lower cost of ownership, and accelerate time to value. 
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How to increase Developer Productivity with OpenShift Platform as a Service in an Open and Hybrid Cloud by Red Hat

May 16, 2013 - (Free Research)
In this webinar, we'll discuss the different ways to take advantages of PaaS, how to utilize enterprise-class public PaaS platforms and your options for building an on-premise private or hybrid PaaS environments to enhance developer productivity. 
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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel

May 19, 2009 - (Free Research)
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. 
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McAfee Total Protection for Secure Business by Insight

March 16, 2010 - (Free Research)
McAfee solutions cover all the critical elements of security medium businesses need: desktop and server protection, data protection, email and web security, and compliance. Total Protection for Secure Business provides comprehensive protection against the most lethal threats and exploits - in one package, from one trusted and proven vendor. 
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Get the Facts: Real-Time, On-Demand Information for Business Intelligence and Data Integration by Vision Solutions

December 2008 - (Free Research)
This white paper shows how a software-based data replication solution can drive value by providing simplified, on-demand enterprise-wide data sharing and right-time data integration for any business. 
(WHITE PAPER) READ ABSTRACT |

7 Criteria to Consider When Embedding BI by Tableau Software

August 2010 - (Free Research)
Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one. 
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Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc.

July 2008 - (Free Research)
This white paper provides the three best practices for today's profitable contact centers. 
(WHITE PAPER) READ ABSTRACT |

Thinking Outside the (Search) Box: Powering Enterprise Search with Knowledge by Consona Corporation

June 2011 - (Free Research)
Enterprise search delivers the highest value when it helps create a great customer experience. Read this whitepaper to learn how execute enterprise search with knowledge. 
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Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions

January 2007 - (Free Research)
The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime. 
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Prepaid Loyalty: Fact or Fiction? by Amdocs Management LTD

September 2009 - (Free Research)
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers. 
(WHITE PAPER) READ ABSTRACT |

ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology by SDL Web Content Management Solutions Division

June 2009 - (Free Research)
This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Report Management: A Market Assessment by IBM

September 2008 - (Free Research)
This white paper from AIIM International is based on findings from a recent survey conducted by AIIM on enterprise report management (ERM). 
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How Analytics Bring Organizations Closer to Their Customers by IBM

December 2013 - (Free Research)
Access the following white paper to uncover expert insights on how to leverage business intelligence coupled with predictive analytics to take your customer relationships to the next level. Uncover the importance of customer intimacy and how you can achieve it easily and efficiently. 
(WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM

April 2012 - (Free Research)
This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 
(WHITE PAPER) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Unleashing Microsoft SharePoint 2010’s Web Content Management Features by AvePoint, Inc.

February 2011 - (Free Research)
In this white paper, we will discuss the requirements for dynamic websites in today’s hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAve Software Platform enhances the native WCM functionality SharePoint offers. 
(WHITE PAPER) READ ABSTRACT |

Extreme Savings: Cutting Costs with Riverbed by Riverbed Technology, Inc.

June 2009 - (Free Research)
This paper explores how enterprises can use Riverbed solutions to cut hard costs and make the most of their existing infrastructure, without negatively impacting their operations. 
(WHITE PAPER) READ ABSTRACT |

5 Best Practices for Telling Great Stories with Data by Tableau Software

February 2008 - (Free Research)
Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com

January 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance. 
(IT BRIEFING) READ ABSTRACT |

Special report on SAP by ComputerWeekly.com

December 2013 - (Free Research)
This 9 page special report, independently written by Computer Weekly and updated for 2013, gives you the key facts on SAP, its strategy, products and services and financial performance. 
(WHITE PAPER) READ ABSTRACT |

Sustained Growth Through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

Achieving Sustained Growth through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

Making The Move: What to Do When You’ve Outgrown QuickBooks by Sage North America

April 2010 - (Free Research)
This guide will provide you with smart, unbiased tips as your prepare to move from QuickBooks to a more powerful accounting solution. Continue reading this guide to decide which accounting solution is right for your company. 
(EGUIDE) READ ABSTRACT |

Optimizing Virtualization Success with Facts and Transparency by BDNA

April 2008 - (Free Research)
Virtualization initiatives can struggle without transparency into the complex IT environment. By establishing a trusted fact base of IT assets, both physical and virtual, IT can measure and manage virtualization initiatives. 
(WHITE PAPER) READ ABSTRACT |

Call Center Analytics: The Bottom Line by Genesys

November 2013 - (Free Research)
This expert e-guide homes in on customer experience analytics and the tools and strategies that lead to success. Also inside, separate contact center analytics fact from fiction. 
(EGUIDE) READ ABSTRACT |

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