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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 12, 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

5 Best Practices for Telling Great Stories with Data by Tableau Software

February 2008 - (Free Research)
Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Virtualization Success with Facts and Transparency by BDNA

April 2008 - (Free Research)
Virtualization initiatives can struggle without transparency into the complex IT environment. By establishing a trusted fact base of IT assets, both physical and virtual, IT can measure and manage virtualization initiatives. 
(WHITE PAPER) READ ABSTRACT |

Fast Extract for Oracle Ships on Windows by Innovative Routines International, Inc.

September 2007 - (Free Research)
Press Release: Innovative Routines International Inc. (IRI), makers of the high-performance CoSort (www.cosort.com) data manipulation package, announces that Fast Extract (FACT) for Oracle now runs on Windows. 
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Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation

August 2008 - (Free Research)
This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing. 
(WHITE PAPER) READ ABSTRACT |

Separate Fact from Fiction: Top Eight Myths of Virtualization by Hewlett-Packard Company

October 2013 - (Free Research)
Check out this resourceful eBook to find out the top 8 virtualization myths, with insights into each. 
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Information Security Magazine Online July/August Issue – Demystifying APT: Get the facts about this targeted threat activity by Information Security Magazine

July 2010 - (Free Research)
The industry has preached the need for software security and secure coding for several years now. After all, if software is designed securely from the start, it means fewer problems down the road. Read this paper now to learn more. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on Microsoft by ComputerWeekly.com

January 2013 - (Free Research)
This 12 page special report updated for 2012 gives you the facts on Microsoft, its strategy, products and services and financial performance. 
(IT BRIEFING) READ ABSTRACT |

8 Problems of Keyword Search in E-Discovery – A Guide for Fortune 1000 Companies by FTI Technology

November 2009 - (Free Research)
In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set. 
(WHITE PAPER) READ ABSTRACT |

Remote Server Management: Important Facts to Consider when Choosing your Tools by Raritan Inc.

March 2014 - (Free Research)
This whitepaper compares the three general categories of remote server management tools in four essential criteria. 
(WHITE PAPER) READ ABSTRACT |

Get the Facts: Real-Time, On-Demand Information for Business Intelligence and Data Integration by Vision Solutions

December 2008 - (Free Research)
This white paper shows how a software-based data replication solution can drive value by providing simplified, on-demand enterprise-wide data sharing and right-time data integration for any business. 
(WHITE PAPER) READ ABSTRACT |

Virtual Data Center E-Zine - Volume 25: Software Licensing in a Virtual Environment by SearchDataCenter.com

August 2010 - (Free Research)
Stay up to date on the current state of software licensing in a virtual world and learn the guidelines that can help keep your organization out of trouble. Also in this issue, find out how to make the most out of hardware contracts, and separate the fact from the fallacy in cloud computing. 
(EZINE)

Enterprise Social Collaboration: What's HR Got to Do With It? by Jive Software

February 2014 - (Free Research)
Consult the following white paper to explore the facts and numbers from 600 organizations and the role ESC plays for them. Discover the tools and practices they use to meet business and talent goals, ultimately giving you valuable insights to where your collaborative imitative should be in the near future. 
(WHITE PAPER) READ ABSTRACT |

A Peer Survey: Desktop Virtualization Separating the Hype from Reality by Dell Software

June 2011 - (Free Research)
Organizations are looking to desktop virtualization for improved productivity, security and easier management. Cut through the hype – and get to the facts – in this white paper from IT Business Edge and Quest Software. 
(WHITE PAPER) READ ABSTRACT |

Migrating from Netware to Active Directory by Dell Software

July 2010 - (Free Research)
In this new Quest Software white paper, get the facts on a safe and secure migration from NetWare. Learn the reasons why now really is the best time to put a migration plan together, and discover how automated migration tools make the job easy, accurate and fast. Read this valuable white paper today. 
(WHITE PAPER) READ ABSTRACT |

7 Criteria to Consider When Embedding BI by Tableau Software

August 2010 - (Free Research)
Though there’s no simple answer to “buy or build,” there are criteria — seven, in fact, that can guide you to make a well informed decision. This paper helps you identify and evaluate each one. 
(WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

CW Special Report on Dell by ComputerWeekly.com

September 2013 - (Free Research)
This 11 page special report, independently written by Computer Weekly, gives you the facts on Dell, its strategy in 2013, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

ERP Buyers Guide for the Midmarket by SearchManufacturingERP

April 2014 - (Free Research)
With ever-increasing volumes of data, midmarket ERP software systems are making waves in manufacturing organizations -- of all sizes. 
(EBOOK) READ ABSTRACT |

Just the Facts: Everything You Need to Know About Virtualization by VMware, Inc.

October 2013 - (Free Research)
This quick fact sheet can help you decide why you should virtualize and how you should approach the process. 
(WHITE PAPER) READ ABSTRACT |

Prime Your HR and Finance Systems for Change by Workday

March 2014 - (Free Research)
Businesses facing growth and change require systems that evolve with them. The fact is, traditional software is simply too rigid to keep pace. Your savvy peers are transforming their systems to run in the cloud. Read the whitepaper to learn how you can, too, and benefit long into the future. 
(WHITE PAPER) READ ABSTRACT |

Transitioning to Cloud Business: Best Practices for ISVs by Progress

January 2014 - (Free Research)
This Saugatuck Strategic Report shares not only analysis of key market shifts, and the challenges faced by ISVs in these transitions, but also provides critical success factors and best practices from more than seven years of Saugatuck Technology research and business consulting with a diverse range of software providers around the world. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Gaining Effective Productivity In Release Management by IBM

March 2014 - (Free Research)
"Developers are always surprised when they see how [poorly] their applications perform under load," said J.P. Jackson, a project manager for the State of Michigan. Too often, performance testing happens after the fact, in response to user complaints that the software runs too slowly. So how can this be avoided? 
(EGUIDE) READ ABSTRACT |

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