Astea Alliance Service Management Suite by Astea International Inc.. Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales more... >> Discover more offerings from Astea International Inc..
		ServicePower - Strengthening the Service Chain by ServicePower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service more... >> Discover more offerings from ServicePower.

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Facilities Maintenance Management, a Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Maintenance at Holy Cross College by Thinkage Ltd. March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

The Benefits of Computerized Maintenance Management Systems (CMMS) by Thinkage Ltd. March 2008 - (Free Research) A computerized maintenance management system (CMMS) provides a way of keeping accurate and timely accounts of maintenance activities. Learn how you can make more effective management decisions and constant improvements to drive cost savings.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Data Center Waterless Fire Suppression System – Asset Protection by Peripheral Manufacturing Inc. Aero-K® - Waterless,Fast, Safe and Reliable potassium based aerosol Fire Suppression Systems that extinguishes fire in seconds, is environmentally friendly and protects electronic equipment, media and personnel.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

32-bit and 64-bit Windows: The key differences by Intel Corporation. July 2008 - (Free Research) Download this webcast to learn about the key memory issues involved with 64-bit, as well as the decision points to be aware of when looking at X64, X86 and IA64 architectures  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Asset Management by Verian Technologies June 2008 - (Free Research) The 100% Web-based Asset Managment module can stand alone or integrate with other ProcureIT components to let you manage the entire lifecycle of assets, such as equipment, furniture, facilities, and machinery.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Assuring Asset Documentation Integrity by McLaren Software (E-mail this company) January 2008 - (Free Research) Owner-operators are under pressure to extract greater value from assets while reducing operational and capital expenditure. This paper discusses best practices for assuring the integrity of asset documentation. This means that beyond making asset documentation readily available, you must also guarantee that it is accurate, relevant and compliant.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Temperature Alert Software for Server & Computer Rooms - Remote Monitoring by Peripheral Manufacturing Inc. With the supplied software, you can receive e-mail alerts or be paged when temperature or any of the other values is exceeded.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Two-Dimensional Computational Fluid Dynamics Analysis of Blanking Panel Solutions by Upsite Technologies, Inc. February 2008 - (Free Research) This webcast reviews two dimensional CFD analysis that has been recently conducted, along with the examination of computer room cooling best practices.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Questions and Answers on Data Center Cooling Issues by Upsite Technologies, Inc. February 2008 - (Free Research) Uneven cooling is a very common problem that is likely to get much worse as server-farm power consumption rises due to increased rack heights, more equipment within racks, and increasing equipment power consumption.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Mobile Field Services Best Practices by Astea International Inc. (E-mail this company) November 2007 - (Free Research) According to Aberdeen research, mobile technology is a critical enabler of delivering efficient post-sale service and a natural tool for field service operations. Aberdeen Group examined the field service strategies, capabilities, and related technologies of nearly 250 companies. This paper provides best practices gleaned from that study.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company) November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Enterprise Engineer for Assets Demo by McLaren Software (E-mail this company) January 2008 - (Free Research) Enterprise Engineer (EE) for Assets enables Owner-Operator organizations to assure the integrity of their asset documentation, helping them increase operational efficiency, decrease lost production time and reduce the risk of non-compliance. View this demo to see how Enterprise Engineer for Assets operates.  (DEMO) READ ABSTRACT | GO TO DEMO

Real Estate and Facilities Lifecycle Management by FAMIS Software, Inc., An Accruent Company July 2008 - (Free Research) Aberdeen evaluated 254 enterprises in June 2007 and distinguished Best in Class enterprises by two key measures: percentage of REFLM spend under management and visibility into both spend and process.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Software Helps Xerox save Tens of Millions per Year through Space Reductions by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Integrated facilities management software has helped Xerox Corporation, Rochester, New York, save tens of millions of dollars per year by providing the company’s space planners with the information they need to be more productive.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

National Healthcare Executives Survey Finds Hospitals Are Transitioning from Manual Patient Flow Methods to Advanced Patient Flow Logistics Systems by Statcom. May 2008 - (Free Research) StatCom's 2007 National Survey on Patient Throughput & Capacity Challenges captures the opinions of U.S. healthcare execs regarding patient flow throughput, bed occupancy & length of stay.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Global Facilities Management by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) By using FAMIS, Nortel has realized its mandate for an accurate, secure, consistent, and shared repository of information and HOK has created a global reporting system generating global monthly snapshots, developing report scheduling.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

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