WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

IDC Analyst Connection: Server Refresh Cycles: The Costs of Extending Life Cycles by Hewlett-Packard Company and AMD August 31, 2012 - (Free Research) This resource discusses the impact on both capital budgets and operational budgets of extending server hardware assets beyond the recommended lifecycle.  (WHITE PAPER) READ ABSTRACT |

Quad-Core Intel® Xeon® Processor 5400 Series- Product Brief by Intel Corporation March 2008 - (Free Research) Core Intel® Xeon® processor 5400 series help provide your data center or business with the performance headroom needed to confidently consolidate applications onto fewer systems using proven virtualization solutions.  (WHITE PAPER) READ ABSTRACT |

Security - Pix 500 Series Firewalls by Cisco Systems The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.  (HARDWARE PRODUCT)

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc. June 2009 - (Free Research) Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment.  (WHITE PAPER) READ ABSTRACT |

IBM WebSphere Extended Deployment Compute Grid by IBM December 2011 - (Free Research) WebSphere Extended Deployment Compute Grid provides a multi-functional and multi-platform Java Batch solution that improves operational efficiency of business transaction processing. With support for batch jobs alongside online transactions, WebSphere Extended Deployment Compute Grid delivers a near real-time user experience while optimizing costs.  (PRODUCT OVERVIEW) READ ABSTRACT |

Intel® Xeon® Processor 5500 Series: An Intelligent Approach to IT Challenges by Hewlett Packard Company and Intel July 2009 - (Free Research) As data centers reach the upper limits of their power and cooling capacity, efficiency has become the focus of extending the life of existing data centers and designing new ones. As part of these efforts, IT needs to refresh existing infrastructure with servers that deliver more performance and scalability, more efficiently. Read on to learn more.  (WHITE PAPER)

Extending Benefits of Virtual Remote Desktops Using VMware and Dell EqualLogic SANs by Dell and VMware March 2011 - (Free Research) Virtualization can offer increased scalability, reliability, and availability while helping simplify management and reduce operating costs. Now, Virtual Remote Desktop solutions based on VMware® Virtual Desktop Infrastructure and virtualized Dell (iSCSI) storage area networks (SANs) can offer similar benefits for the desktop environment.  (WHITE PAPER) READ ABSTRACT |

Stop Phishing: A Guide to Protecting Your Web Site Against Phishing Scams by GeoTrust, Inc. February 2011 - (Free Research) In this guide, you’ll learn more about phishing, why it has become such a widespread problem, and the negative impact that a phishing attack can have on your company and your customers. You’ll also learn how SSL and EV SSL technology can help protect your website, your business, and ultimately your bottom line.  (ESSENTIAL GUIDE) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology May 2008 - (Free Research) This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.  (WHITE PAPER) READ ABSTRACT |

FCR Done Right! by Enkata Technologies April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.  (WHITE PAPER) READ ABSTRACT |

Speech Analytics - The Power of Simplicity by Calabrio, Inc. June 2011 - (Free Research) This overview examines the power of Speech Analytics technology to extend resources and expand knowledge.  (WHITE PAPER) READ ABSTRACT |

Citrix XenClient: Extending the benefits of desktop virtualization to mobile laptop users by Citrix June 2010 - (Free Research) Citrix® XenClient™, an innovative, client-side alternative for delivering virtual desktops, allows IT to extend the benefits of desktop virtualization to laptop users whether or not online. Continue reading to learn more about XenClient and the benefits it brings for mobile users.  (WHITE PAPER) READ ABSTRACT |

Cisco Virtual Networking: Extend Advanced Networking for Microsoft Hyper-V Environments by Cisco Systems, Inc. January 2012 - (Free Research) This solution overview explores four key issues that often accompany virtualization and describes two options for addressing them. Learn how to leverage Hyper-V to reduce operational complexity and extend security across your virtual environment.  (PRODUCT OVERVIEW) READ ABSTRACT |

Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation March 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.  (WHITE PAPER) READ ABSTRACT |

Management Excellence: Leveraging Technology & Techniques by Oracle Corporation November 2008 - (Free Research) This white paper describes a set of six management processes that lead organizations to become smarter, more agile, and better aligned—the key attributes of management excellence.  (WHITE PAPER) READ ABSTRACT |

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation UK Ltd November 2008 - (Free Research) One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.  (WHITE PAPER) READ ABSTRACT |

Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG December 2007 - (Free Research) Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper.  (WHITE PAPER) READ ABSTRACT |

How to control abuse of social networking on mobile devices by ComputerWeekly.com November 2010 - (Free Research) The numbers of employees using some form of mobile technology while working has soared. The benefits to the organisation are well documented; employees are more contactable, will probably extend their working days and should be more productive.  (WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.  (HARDWARE PRODUCT)

IDC Analyst Connection: Server Refresh Cycles: The Costs of Extending Life Cycles by Hewlett-Packard Company and AMD August 2012 - (Free Research) Access this exclusive resource to help you weight the impact of delaying new hardware purchases against your capital budgets and operational budgets.  (WHITE PAPER) READ ABSTRACT |

Extend Your Lotus Notes® Investment: Why Giving Your Team Mobile Access to Business-Critical Notes Apps is a Great Idea by Teamstudio, Inc. June 2011 - (Free Research) Many organizations are not benefiting from using the mobile device to access more of the key information they need when they are out of the office. View this white paper and discover three advantages of creating a mobilization strategy and program within your organization.  (WHITE PAPER) READ ABSTRACT |

Succeeding with Data Virtualization - High Value Use Cases for Operational and Data Management Data Services by Denodo Technologies March 2012 - (Free Research) This paper discusses virtual data services for operational business processing and data management as well as successful virtualization use cases.  (WHITE PAPER) READ ABSTRACT |

Driving Operational Excellence with Business Analytics by IBM April 2013 - (Free Research) View this resource to learn more about the power of business analytics. Find out how your organization can improve focus on operational excellence and customer opportunity by reading this resource now. It outlines how you can apply a broad range of analytics technologies to managing and improving the decisions of your business.  (WHITE PAPER) READ ABSTRACT |

A Library Based Approach to Threading for Performance by Intel Software Network May 2008 - (Free Research) Libraries play an important role in threading software to run faster on Intel multi-core platforms. Read this white paper to learn more.</p>  (WHITE PAPER)

The Business Value of Consolidating on Energy Efficient Servers: Customer Findings by Hewlett Packard Company and Intel August 2009 - (Free Research) Organizations faced with IT budget challenges often put off capital expenditures and seek alternatives, such as extending server life cycles and extending software licenses. This paper demonstrates that such a buy and hold strategy actually adds costs to the datacenter. Read this paper for more details.  (WHITE PAPER) READ ABSTRACT |

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