Explain How Monitoring And Evaluating Cam Improve Customer Service For Customers White Papers, Explain How Monitoring And Evaluating Cam Improve Customer Service For Customers Software, Explain How Monitoring And Evaluating Cam Improve Customer Service For Customers Research, Hardware and Services

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.

(WEBCAST)

READ ABSTRACT |

The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation

August 2008 - (Free Research)

This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.

(WHITE PAPER)

READ ABSTRACT |

Five Levels of Embedded BI: From Static to Analytic Applications by Jaspersoft

December 2011 - (Free Research)

This e-book explains the five most common levels of engagement you can achieve by embedding business intelligence (BI).

(EBOOK)

READ ABSTRACT |

Case Study: Leading Refrigeration Manufacturer Adds File Locking to Microsoft DFS Replication by Peer Software

January 2012 - (Free Research)

Check out this brief case study to discover how Kysor, a leading manufacturer of refrigeration solutions, found a file locking solution that was able to meet their document control and management challenges, eliminating version conflicts entirely with real-time use of file detection.

(CASE STUDY)

READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

READ ABSTRACT |

Sharepoint WAN Optimization And WAFS by Peer Software

February 2011 - (Free Research)

Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.

(WHITE PAPER)

READ ABSTRACT |

Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation

December 2010 - (Free Research)

This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.

(WHITE PAPER)

READ ABSTRACT |

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.

June 2011 - (Free Research)

Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.

(WHITE PAPER)

READ ABSTRACT |

Fraud Prevention and Detection for Credit and Debit Card Transactions by ILOG, an IBM Company

April 2008 - (Free Research)

This white paper examines credit card fraud and details business rules-based fraud prevention and detection.

(WHITE PAPER)

READ ABSTRACT |

The Cloud Backup Toolkit: In-depth Tools to Evaluate Your Cloud Backup Opportunity by Asigra

December 2011 - (Free Research)

<p>Get help deciding if your company can benefit from offering cloud backup and recovery services, and also find tools to help you select a platform vendor that will help you in your venture.</p>

(WHITE PAPER)

READ ABSTRACT |

Improve end-users experiences with application monitoring by Nimsoft, Inc.

January 2012 - (Free Research)

This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani.

(WEBCAST)

READ ABSTRACT |

Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

READ ABSTRACT |

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com

January 2011 - (Free Research)

IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs.

(WHITE PAPER)

READ ABSTRACT |

KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)

Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.

(WHITE PAPER)

READ ABSTRACT |

Manufacturing ERP Software Demystified: How to Evaluate ERP Platforms by Epicor Software Corporation

May 2012 - (Free Research)

This e-book will help you discover and implement the best enterprise resource planning (ERP) software for your manufacturing organization. Read this now and gain 4 tips for avoiding pitfalls in the ERP upgrade process, expert advice on the entire process, insight into SaaS versus on-premises options, 7 tips for a successful implementation and more.

(EBOOK)

READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM

June 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

READ ABSTRACT |

Big Data Integration: Achieving Positive ROI in the Era of Exponential Data Growth by Syncsort

March 2012 - (Free Research)

Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.

(WEBCAST)

READ ABSTRACT |

Webank fights off competition with help from HP Business Intelligence implementation by Hewlett-Packard Limited

January 2012 - (Free Research)

This case study details how Webank utilized HP's Global Method for Business Intelligence Implementation to replace its old data warehousing system with a more advanced platform and saw huge business benefits.

(CASE STUDY)

READ ABSTRACT |

BMR Tones Up Its Sales Performance with Advanced Analytics by IBM

February 2011 - (Free Research)

This paper explains how ProStrategy Colman, an IBM Business Partner, helped BMR become the first company in Europe to implement IBM Cognos Express – an all-in-one business intelligence and planning solution designed for mid-sized companies. Continue reading to learn how BMR toned up its sales performance with advanced analytics.

(CASE STUDY)

READ ABSTRACT |

Improving the Workplace with Custom Apps and Tablets by BlackBerry

April 2012 - (Free Research)

Tablets have received a lot of hype, and many companies are unsure whether the productivity benefits justify their investment in this technology. This video describes an application one organization implemented on their tablets and reveals the feedback they received from employees.

(VIDEO)

READ ABSTRACT |

Best Practices Guide: Microsoft Exchange 2010 on VMware by VMware, Inc.

October 2010 - (Free Research)

This paper provides use cases and primary technical benefits that can be achieved by deploying Exchange 2010 on VMware vSphere.

(EGUIDE)

READ ABSTRACT |

Business Intelligence Solutions For Financial Services by MicroStrategy Incorporated

December 2011 - (Free Research)

This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more.

(WHITE PAPER)

READ ABSTRACT |

Making Information Governance a Reality for Your Organization by SAP America, Inc.

May 2012 - (Free Research)

This paper discusses the importance of information governance and how you can make it a reality within your organization.

(WHITE PAPER)

READ ABSTRACT |

IT Handbook: Energy Efficient Cooling by APC by Schneider Electric

August 2011 - (Free Research)

This expert handbook explains how to set up a data center cooling monitoring system, looks at how increasing server inlet temperatures can optimize cooling efficiency and outlines methods for building hot-aisle/cold-aisle containment systems.

(EBOOK)

READ ABSTRACT |

Cloud Computing Use Case: Improving Supply Chain Visibility by Hewlett-Packard Company

May 2012 - (Free Research)

Watch this video to learn how one business was able to improve service delivery, monitoring and tracking by taking advantage of a new cloud system. Review the benefits they experienced, including improved supply chain management and faster service development.

(VIDEOCAST)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)