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Staying connected: Don't let faulty mobile applications lose customers by SearchCRM
May 20, 2013 - (Free Research)
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps.
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Understanding big data adoption and motivation in the UK by IBM
November 22, 2012 - (Free Research)
In [this expert e-guide], learn about the current state of big data technology adoption and what business drivers are motivating investments for the future. Also, read about where big savings could be made in governmental departments by applying big data analytics, and learn how a lack of advanced analytics skills can slow down big data programmes.
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Marketing strategies to improve customer understanding by OpenText
June 19, 2012 - (Free Research)
In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding.
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Quest MessageStats™ by Quest Software, now a part of Dell
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
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Understanding Why Web Application Security is Critical to Business by Sirius Computer Solutions
September 01, 2009 - (Free Research)
This paper compiles clients’ frequently asked questions about Web application security. These questions are answered by security experts from Sirius and IBM. The goal is to help you understand the issues surrounding Web application security; so you can better prepare your organization for a security breach.
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E-Book: Understanding SaaS/Cloud Application Integration: Tips, Techniques and Getting Started by Dell Boomi
May 27, 2010 - (Free Research)
Integrating cloud applications with in-house legacy applications can be a difficult undertaking. The good news is that there are more options than ever that allow organizations to do all the integration themselves. This e-book examines what you need to know to develop the right cloud application integration strategy for your organization.
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Fine-tune Web Content Management to Tweak Customer Experience by Limelight Networks, Inc.
May 20, 2013 - (Free Research)
View this expert e-guide to learn more about how your business can keep customers engaged. Web content management strategies are taking on a larger role as companies create more personalized content. This resource offers tips for improving your WCM strategy and optimizing customer experience.
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Discover, deliver and set the right customer experience expectations by Genesys
February 21, 2013 - (Free Research)
This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation.
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Taking action on analytics: Using data for customer loyalty and retention by SAP America, Inc.
July 05, 2011 - (Free Research)
During the recession, organizations have been forced to revisit customer retention tactics and define a clear strategy for customer loyalty. Yet many organizations lack the strong understanding of customer data that is the foundation of a successful customer loyalty program. In this e-book, learn about trends in customer relationship management.
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E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention by Infor CRM
September 09, 2009 - (Free Research)
In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.
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Understanding cloud integration by Liaison Technology
(E-mail this company)
June 21, 2012 - (Free Research)
Many people confuse cloud application integration and cloud-based data integration, but these two types of integrations are actually very different and each requires different approaches, methods, and tools. This expert e-guide addresses the differences between the two and will help you understand which approach will best suit your needs.
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Federating Architectures For BI Professionals by Composite Software
December 06, 2011 - (Free Research)
In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives.
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E-Book: Developing a Business Analytics Strategy: Key Considerations and Expert Advice by IBM
December 16, 2010 - (Free Research)
Business analytics offers a host of promised benefits – from improved operational efficiency to increased sales to a better understanding of customers. But developing a strategy and structure to deploy business analytics successfully can be challenging. Read on to learn more about developing a successful, scalable business analytics strategy.
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A Practical Guide to Understanding and Deploying Cloud for the Enterprise by Hitachi Data Systems
January 28, 2011 - (Free Research)
When faced with the moment-by-moment business and IT pressures swirling around any large data center, a boiling cauldron may come to mind. Today's enterprise organizations are keenly seeking ways to securely and cost-effectively address rampant multifaceted data growth with flat or shrinking budgets.
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Placing Advanced Analytic Integration In The Palm Of Your Hand by Pitney Bowes Business Insight
November 10, 2010 - (Free Research)
Businesses are always searching for new resources that give them a better understanding of their customers, prospects, competition and current operations. This insight can be achieved by integrating analytical tools into their business processes. Read this presentation transcript to learn more.
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Bringing strong business leadership to the information integration platform by IBM
May 05, 2011 - (Free Research)
In this presentation transcript, BI expert Wayne Eckerson will discuss why delivering clean, consistent, and integrated data is so challenging and prescribe several ways to achieve integrated data, including allocating the right people, establishing the right processes, and selecting the right technologies.
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Recovery Manager for Active Directory by Quest Software, now a part of Dell
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
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Transitioning to an Information Infrastructure by EMC Corporation
August 14, 2008 - (Free Research)
EMC helps IT focus on the importance of information and effectively manage it in the face of exponential growth, a dynamic regulatory environment and constantly changing business requirements on increasing revenue and profit.
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Cloud-based Contact Center Software Gives Expert Planet the Edge by Five9
January 28, 2013 - (Free Research)
View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.
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Building a Better Data Dictionary with PowerDesigner® by Sybase, an SAP company
April 16, 2012 - (Free Research)
Data dictionaries are a great tool to help in your quest to derive meaning and insight from your data, allowing you to standardize context and definitions to gain consistency and reusability, and propel this quality data into strategic decision-making and business plans. This brief paper outlines the specs and benefits of data dictionaries.
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