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Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.  (WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

Selling Through A Slump: An Industry-by-Industry Playbook to Help You Prepare for the Recovery by Oracle Corporation June 2009 - (Free Research) Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.  (EBOOK) READ ABSTRACT |

IBM Smart Products Webcast: The Payoff of Driving Requirements Management Across Product Development by IBM December 2009 - (Free Research) This webcast discusses how to implement a structured approach to requirements management based on IBM Rational software -- a primary driver for quality improvement. A panel of experts share real-world examples and proven best practices for delivering innovative, high quality products to market in shorter timeframes.  (WEBCAST) READ ABSTRACT |

The Virtual Presenter's Series: Start Right. Design Right. Present Right. by Citrix Online August 2009 - (Free Research) View this on-demand Webinar series with Roger Courville, Webinar expert and author of the new book, The Virtual Presenter's Handbook, for a 3-part Webinar series on how to plan, design, and present your own Web events like a pro.  (WEBCAST) READ ABSTRACT |

Going Independent-- A Technology Survival Guide: How to Evaluate and Select the Right Software for Your New Firm by Advent Software, Inc July 2009 - (Free Research) This guide is intended to help advisors who are considering going independent or who have already struck out on their own to better understand and navigate their technology options.  (WHITE PAPER)

What's new with Windows Phones by Microsoft November 2009 - (Free Research) In this three-part series podcast, hear from an industry expert as he discusses what's new with Windows Phones. Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones.  (PODCAST) READ ABSTRACT |

Key Advantages of Leveraging Business Applications through Windows Phones and How to Secure Them by Microsoft November 2009 - (Free Research) In this third podcast in a series of three, Augusto Valdez of Microsoft discusses the application advantages of Windows Mobile. Specifically, Valdez reviews what makes Windows phones a good platform for developing mobile applications, how to go about gaining access to applications for Windows phones and how to secure applications on mobile phones.  (PODCAST) READ ABSTRACT |

Efficient Mobile Messaging: Why Windows Phones on Exchange Server is the Best Mix for Your Enterprise by Microsoft November 2009 - (Free Research) In this second podcast in a series of three, Augusto Valdez of Microsoft discusses the new mobile messaging features of Exchange 2010. Specifically, Valdez highlights the ease of implementing mobile messaging with Exchange 2010 and how to secure and manage devices once they are deployed in an organization.  (PODCAST) READ ABSTRACT |

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM October 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent September 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.  (VIDEO) READ ABSTRACT |

Oracle Hyperion Strategic Finance by Oracle Corporation December 2008 - (Free Research) Spreadsheet models for financial reporting can be cumbersome. With Oracle Hyperion Strategic Finance, your finance experts will be able to focus on testing alternative strategies, building contingency plans, and understanding the impact of those strategies and plans on your company's long-term performance.  (DATA SHEET) READ ABSTRACT |

An Expert Guide to SharePoint as an Email Archiving Solution by Mimosa Systems UK September 2009 - (Free Research) In this E-Guide, explore the benefits and drawbacks associated with using SharePoint as an archiving solution, and examine the overlap between SharePoint and Exchange to ensure your business selects the right platform to meet its needs.  (WHITE PAPER) READ ABSTRACT |

IBM Cognos Online Conference for Retailers and Manufactures by IBM October 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products.  (VIRTUAL SEMINAR)

Data Growth - Addressing the Elephant in the Room by Sun Microsystems, Inc. September 2009 - (Free Research) This videocast discusses tiered storage strategies and also tips and tools on how to lower IT investments while optimizing storage efficiency. Download this informative videocast to learn more!  (WEBCAST) READ ABSTRACT |

Tactical Data Quality Projects Deliver Quick ROI by DataFlux Corporation October 2009 - (Free Research) This expert podcast offers advice for deploying and completing tactical data quality projects from Forrester's Rob Karel.  (PODCAST) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc. September 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.  (WHITE PAPER) READ ABSTRACT |

The Top 5 Challenges in Processing Customer Orders And How To Solve Them by Esker Inc. July 2009 - (Free Research) This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.  (WEBCAST) READ ABSTRACT |

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Software Requirements Management by IBM November 2009 - (Free Research) This E-Guide provides an expert overview of software requirements management and examines issues with requirements-based testing, software requirements documentation, requirements creep, and requirements use cases.  (EGUIDE) READ ABSTRACT |

E-Book: How to Evaluate Data Warehouse Appliances by Sybase, Inc. October 2009 - (Free Research) Business Intelligence and analytics remain top priorities for organizations seeking to increase revenues and cut costs, but these systems often require a data warehouse to feed them correct and relevant information. This E-Book provides detailed expert advice on how to evaluate, select and prepare your organization for a data warehouse appliance.  (EBOOK) READ ABSTRACT |

Clustered NAS emerges to address high-performance needs: Expert Podcast by BlueArc Corp. November 2009 - (Free Research) Traditionally, NAS systems have had limitations in throughput, connectivity, reliability and scalability. Today, a new generation of high-performance NAS is making high-availability for NAS a reality. In this expert podcast, find out about the latest trends in clustered NAS and what it means for storage pros facing increasing data storage growth.  (PODCAST) READ ABSTRACT |

Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc October 2009 - (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.  (VIRTUAL SEMINAR) READ ABSTRACT |

E-Guide: The Basics of Endpoint Security: Expert Reveals Tips for Finding Data on the Endpoints by Panda Security September 2009 - (Free Research) In this E-Guide, security expert Mike Chapple reveals tips on finding sensitive information on the endpoint. Get a basic understanding of the algorithms used to detect sensitive information, software tools to assist you in your search for data, and two basic approaches for managing sensitive information.  (EGUIDE) READ ABSTRACT |

Expert Guide to Managing .PST File Size, Usage, and Access by Sherpa Software November 2009 - (Free Research) In this Pocket E-Guide, you will discover expert tips for managing .PST file size, usage, and access. Learn how to successfully migrate .PST files to the Exchange information store to ensure all data is housed in one location and being backed up regularly.  (E-LEARNING TUTORIAL) READ ABSTRACT |

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