The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Video: Transition to BPO by Hewlett-Packard Company March 27, 2013 - (Free Research) In this brief Computer Weekly webcast, learn why BPO important strategy and what to expect during any transition to BPO. Explore the merits of the three approaches: in-house, outsourced, and hybrid model. And discover how you can achieve certain benefits.  (WEBCAST) READ ABSTRACT |

Presentation Transcript: Transition to BPO by Hewlett-Packard Company March 27, 2013 - (Free Research) This presentation transcript describes how shared service, or business process outsourcing (BPO), operating models can streamline your business processes and pave the way for success. Also inside, learn how you can ease your transition to shared services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company March 27, 2013 - (Free Research) In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process.  (VIDEO) READ ABSTRACT |

F&A BPO services:  Life beyond lift and shift by Hewlett-Packard Company December 31, 2011 - (Free Research) This resource describes how your organization can cut costs, support innovation and facilitate business growth by investing in the right finance and accounting (F&A) business process outsourcing (BPO) partnership.  (WHITE PAPER) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc. January 2006 - (Free Research) Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term.  (WHITE PAPER) READ ABSTRACT |

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company) December 2011 - (Free Research) Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities.  (CASE STUDY) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Quest Software, now a part of Dell October 2010 - (Free Research) In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration.  (WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Quest Software, now a part of Dell September 2010 - (Free Research) In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration.  (WHITE PAPER) READ ABSTRACT |

Sharpen your focus on core business goals: Business Process Outsourcing by Hewlett-Packard Company October 2010 - (Free Research) This resource describes how business process outsourcing (BPO) can help relieve the managerial burden on your organization by solving complex industry-specific and cross-industry challenges while supporting better business outcomes.  (WHITE PAPER) READ ABSTRACT |

P&G “tapped” into HP’s best-in-class financial processes, enhanced productivity and cut costs by Hewlett-Packard Company September 2010 - (Free Research) This case study explains how the leading consumer packaged goods company Procter & Gamble (P&G) was able to improve service levels, advance speed to market, reduce operating costs, and more by enlisting the right partner to take on its transactional accounts payable (TAP) processes.  (CASE STUDY) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.  (WHITE PAPER) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com April 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.  (IT BRIEFING) READ ABSTRACT |

Special Report on Steria by ComputerWeekly.com September 2012 - (Free Research) This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance.  (WHITE PAPER) READ ABSTRACT |

eGuide: Collaboration and case management: Trends, challenges and expert advice by IBM November 2011 - (Free Research) This e-guide takes a look at the use of collaboration and social networking strategies and tools  for case management, including a big picture introduction, expert advice for avoiding headaches, and findings from ebizQ.com's recent survey of business and IT professionals who are using case management in their own companies.  (EGUIDE) READ ABSTRACT |

Try these 7 expert tips for successfully using analytics in DCM by IBM November 2011 - (Free Research) A growing number of companies are revving up their dynamic case management (DCM) efforts with analytics technology. This technology helps users detect patterns, spot trends and gain other insights from their case information. This Tip Guide offers seven expert tips for combining the two technologies for maximum success.  (EGUIDE) READ ABSTRACT |

Expert advice on dynamic case management best practices by IBM May 2011 - (Free Research) This mini-eBook describes exactly how dynamic case management (DCM) can benefit financial services firms and offers expert advice on both the best practices to apply and pitfalls to avoid in DCM adoption.  (EBOOK)

Tip Guide: Analytics in dynamic case management: Strategies, tactics and expert insights by IBM December 2011 - (Free Research) This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics.  (EGUIDE) READ ABSTRACT |

eBizQ.net E-Book: Dynamic case management: A powerful weapon in the war on ‘untamed processes’ - Part Two by IBM August 2011 - (Free Research) Fortunately, dynamic case management (DCM) can help enterprises deal with dysfunctional processes. This expert e-book, part two of a series on process management, will introduce readers to DCM, define untamed processes and explore such processes in the context of enterprise resource planning (ERP) and integration.  (EBOOK) READ ABSTRACT |

Expert Insight: Hardware Options and Business Considerations for Private Cloud Computing by Red Hat and HP April 2011 - (Free Research) This e-guide from SearchCloudComputing.com provides expert advice for making the case for enterprise cloud computing. Learn how one company utilized Infrastructure as a Service and Software as a Service to get started in the cloud.  (EGUIDE) READ ABSTRACT |

Expert Advice for Making the Move From Unix to Linux by Red Hat and HP February 2011 - (Free Research) Once you know how to make a business case for migration, learn how to train your Unix staff to manage Linux environments. Find out about key differences between the two operating systems and provide your team with tactics for optimal backup and performance monitoring.  (EGUIDE) READ ABSTRACT |

eGuide: Understanding the business case for in-memory technology by Hewlett-Packard Limited September 2012 - (Free Research) In-memory analytics technology is impressive, but is it really necessary right now for small to midsize businesses (SMBs)? Would an investment provide a true competitive advantage? And what are some ways it be leveraged? Read this e-guide to find expert insight on these questions and get the inside scoop on the rise of in-memory technology.  (EGUIDE) READ ABSTRACT |

eGuide: Applying business rules for more effective advanced case management by IBM November 2011 - (Free Research) Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading.  (EGUIDE) READ ABSTRACT |

Making the business case for dynamic case management by IBM November 2011 - (Free Research) To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it.  (EBOOK)

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