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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Transition to BPO by Hewlett-Packard Limited

November 27, 2012 - (Free Research)
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 27, 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

January 2006 - (Free Research)
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. 
(WHITE PAPER) READ ABSTRACT |

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company)

December 2011 - (Free Research)
Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities. 
(CASE STUDY) READ ABSTRACT |

BPO Edge Finance and Accounting Edition 2013 by HP

May 2013 - (Free Research)
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more. 
(EBOOK)

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

October 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

September 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Special Report on Steria by ComputerWeekly.com

September 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance. 
(WHITE PAPER) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

eGuide: Collaboration and case management: Trends, challenges and expert advice by IBM

November 2011 - (Free Research)
This e-guide takes a look at the use of collaboration and social networking strategies and tools  for case management, including a big picture introduction, expert advice for avoiding headaches, and findings from ebizQ.com's recent survey of business and IT professionals who are using case management in their own companies. 
(EGUIDE) READ ABSTRACT |

Expert Strategies for Making a Unix-to-Linux Business Case by SearchDataCenter.com

October 2012 - (Free Research)
Access this expert e-guide and discover how to make the business case for your Unix-to-Linux migration. Learn how to clearly outline Unix limitations and what benefits will be achieved with Linux. 
(EGUIDE) READ ABSTRACT |

Try these 7 expert tips for successfully using analytics in DCM by IBM

November 2011 - (Free Research)
A growing number of companies are revving up their dynamic case management (DCM) efforts with analytics technology. This technology helps users detect patterns, spot trends and gain other insights from their case information. This Tip Guide offers seven expert tips for combining the two technologies for maximum success. 
(EGUIDE) READ ABSTRACT |

Expert advice on dynamic case management best practices by IBM

May 2011 - (Free Research)
This mini-eBook describes exactly how dynamic case management (DCM) can benefit financial services firms and offers expert advice on both the best practices to apply and pitfalls to avoid in DCM adoption. 
(EBOOK)

Tip Guide: Analytics in dynamic case management: Strategies, tactics and expert insights by IBM

December 2011 - (Free Research)
This tip guide continues ebizQ.com's exploration of the role of analytics in successful case management. In this article, ebizQ contributor Alan Earls offers strategies and tactics for successfully combining dynamic case management (DCM) and analytics. 
(EGUIDE) READ ABSTRACT |

Shift from data to insight: A new approach to business intelligence and analytics by Hewlett-Packard Company

July 2012 - (Free Research)
To fully realize the value of all the data available, companies need to take a more scientific, collaborative approach to business intelligence (BI). In this helpful resource, learn about a relationship-based approach to BI and analytics that realigns key responsibilities to better match the needs of your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

Expert Integrated Systems: A Next-Generation Computing Platform by IBM

April 2012 - (Free Research)
There is an important sea change happening in IT: the development of expert integrated systems. Access this white paper, which breaks down the business case for expert integrated systems. Inside, learn of the both the challenges and opportunities presented by this next-generation technology. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Applying business rules for more effective advanced case management by IBM

November 2011 - (Free Research)
Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading. 
(EGUIDE) READ ABSTRACT |

Making the business case for dynamic case management by IBM

November 2011 - (Free Research)
To reap long-term, widespread benefits from dynamic case management (DCM), it’s important to understand the business benefits and challenges. This e-book takes a look at these facets of DCM and provides expert advice on making the business case for it. 
(EBOOK)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Global Sourcing Trends in 2012 by ComputerWeekly.com

March 2012 - (Free Research)
The latest IT outsourcing trends from global law firm Morrison & Foerster. 
(IT BRIEFING) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com

April 2013 - (Free Research)
The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends. 
(IT BRIEFING) READ ABSTRACT |

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