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Working Smart in IT operations, Making the Case for Consolidated Operations by Hewlett-Packard Company October 22, 2008 - (Free Research) This paper explores the problems IT operations can encounter in coordinating multiple application and infrastructure specialist teams. It also proposes consolidating operations to get incidents to the right person with the right information fast so problems can be resolved quickly and smoothly.  (WHITE PAPER) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc. September 16, 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.  (WHITE PAPER) READ ABSTRACT |

In-database Analytics Demystified by Sybase, Inc. October 20, 2009 - (Free Research) In this podcast, listeners will hear a vendor-neutral, executive overview of in-database analytics technology from independent expert Rick Sherman. Find out how the technology works -- and how companies are leveraging it for improved operational efficiency and other business benefits.  (PODCAST) READ ABSTRACT |

Overcoming problems with RAID by Dell, Inc. and Intel August 27, 2009 - (Free Research) In this expert webcast, learn how to recognize and deal with common RAID issues in storage arrays.  (WEBCAST) READ ABSTRACT |

Expert Tips for Effective Virtual Systems Management by BMC Software, Inc July 01, 2009 - (Free Research) In this E-Guide, brought to you by SearchServerVirtualization.com and BMC, you will discover expert tips for effective virtual systems management. Explore the top five target areas essential for improved virtual performance and availability management.  (E-LEARNING TUTORIAL) READ ABSTRACT |

eGuide: Tipcast Transcript: Solid State Drives in the Enterprise by Sun Microsystems, Inc. December 2008 - (Free Research) This series of tips discusses the issues involved in integrating solid state drives at three junctions in enterprise storage environments.  (EGUIDE) READ ABSTRACT |

Deliver Application Integration Projects in Days by Cast Iron Systems February 2009 - (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months.  (WHITE PAPER) READ ABSTRACT |

Pocket E-Guide: Web 2.0: Problem or Paranoia? by Sophos Inc. November 2009 - (Free Research) Web 2.0 has radically changed the way information is disseminated and consumed. However, there must be controls in place to create a security balance that prevents serious risks. This Pocket E-Guide reviews the pros and cons of various Web 2.0 strategies for security and compliance. Find out if updating employee usage policies is enough.  (EGUIDE) READ ABSTRACT |

Cyberwarfare and the enterprise: Is the threat real? by ESET November 2009 - (Free Research) Is cyberwarfare really something enterprise information security professionals should be concerned about? Cyberwarfare is just a small component of a much bigger problem: the need to design a stable, global IT infrastructure. Read this eguide for expert advice on How to defend against cyberattacks and cyberaccidents.  (EGUIDE) READ ABSTRACT |

Sun Microsystems Open Storage and SSD Resource Center by Sun Microsystems, Inc. November 2009 - (Free Research) On the Sun Microsystems Open Storage and SSD Resource Center, sponsored by Sun Microsystems, you will find storage resources from leading industry experts exploring the technologies, problems and solutions available around Open Storage and SSD.  (RESOURCE CENTER) READ ABSTRACT |

Weighing your call center hosting options by inContact December 2009 - (Free Research) In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.  (PODCAST) READ ABSTRACT |

Expert Tips for Virtual Infrastructure Management and Performance by VKernel May 2009 - (Free Research) Gain insight into the top 10 best practices for improving virtual machine performance, and explore a unique online virtualization community. Discover the ten essential virtual management tools, as well as what to consider when making a purchase decision.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company) September 2004 - (Free Research) The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes.  (WEBCAST) READ ABSTRACT |

Security Implications of Virtual Server Sprawl by Veeam Software December 2009 - (Free Research) VM sprawl can bring up a multitude of security issues and put your applications and data at risk. In this expert podcast, learn the risks associated with VM Sprawl and what types of technologies you can deploy in order to prevent it.  (PODCAST) READ ABSTRACT |

Software Reliability: Building Security In by Ounce Labs, an IBM Company November 2009 - (Free Research) Fixing software security vulnerabilities during development is expensive, difficult and time-consuming. But fixing them after deployment is far more expensive and counterproductive. In this video featuring security expert Diana Kelley, learn state-of-the-art techniques for building a secure software development process.  (VIDEO) READ ABSTRACT |

The Pitfalls of Server Virtualization by Dell, Inc. and Intel August 2009 - (Free Research) In this expert webcast, you'll learn the most common issues involved with server virtualization and how to overcome them.  (WEBCAST) READ ABSTRACT |

Identifying and Fixing Data Center Hot Spots by APC August 2009 - (Free Research) Hot spots can seriously reduce the efficiency of an organization's computer equipment. Watch this webcast for expert tips on remediating your data center's hot spots and discover the costs associated with the task.  (WEBCAST) READ ABSTRACT |

Simplify, Accelerate and Secure Your Complex Network by Blue Coat April 2009 - (Free Research) Join our Blue Coat experts for a comprehensive introduction to the widest range of solutions for ensuring application delivery success: visibility, acceleration, and security.  (VIDEO) READ ABSTRACT |

Application Performance Management Best Practices by Orange Business Services April 2009 - (Free Research) The articles in this E-Guide include "Application performance management: Developing a strategy", "Understanding the network application environment", and "Application performance management: How to prepare for new applications with an impact analysis". If you've got a question about application performance management, the answer is probably here.  (EGUIDE) READ ABSTRACT |

E-Guide: A Strategic Approach to Enabling Mobile Business Applications by BlackBerry March 2009 - (Free Research) Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue.  (E-LEARNING TUTORIAL) READ ABSTRACT |

eGuide: A Strategic Approach to Enabling Mobile Business Applications by BlackBerry March 2009 - (Free Research) Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue.  (E-LEARNING TUTORIAL) READ ABSTRACT |

TechWiseTV: Unlocking the Potential of Virtualization by Cisco Systems, Inc. July 2009 - (Free Research) Virtualization has become the standard in data centers today with its ability to allow IT pros to do more with less – but it still has its challenges. Watch this episode of Cisco TechWiseTV to learn how to overcome these challenges to take full advantage of virtualization.  (WEBCAST) READ ABSTRACT |

Achieving Peak User Experiences: Performance Testing in an Agile Web 2.0 World by Gomez August 2009 - (Free Research) Check out this webinar to learn more about best practices for identifying and solving performance problems across the entire web application delivery chain.  (WEBCAST) READ ABSTRACT |

Database Worst Practices: The Top 5 Mistakes Developers Make by EnterpriseDB Corporation August 2009 - (Free Research) Download this webcast and learn how applications today are growing more and more complex with an increased risk of error and what you can do to prevent this.  (WEBCAST) READ ABSTRACT |

Business Intelligence: Putting Information to Work by SAP AG January 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.  (WHITE PAPER) READ ABSTRACT |

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