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Bridging Channels Strengthens Customer Relationships by Infor
December 31, 2012 - (Free Research)
Customers are using a variety of channels to interact with businesses, but if your company cannot cohesively connect across all channels, you could lose customers and revenue. Download this white paper for advice from industry experts on how to maintain a multichannel customer relationship, leading to longer, more beneficial customer relationships.
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Speeding the Way to Virtualization by Dell, Inc. and Intel®
October 01, 2012 - (Free Research)
Access this exclusive source to learn how to implement virtualization in your business to reap the maximum amount of benefits.
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Computer Weekly – 11 December 2012: Microsoft puts up prices again by ComputerWeekly.com
December 11, 2012 - (Free Research)
In this week's Computer Weekly, we look at Microsoft's latest price increase for key business software products, and hear from experts on why the decision is flawed. We talk to an organisation that swapped 3,000 BlackBerrys for iPads and iPhones. And we examine the importance of service-level agreements when moving to the cloud. Read the issue now.
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Key content and information management strategy trends to watch by OpenText
April 03, 2013 - (Free Research)
View this expert e-guide to learn more about how to rise in the volume of content and the varying types can be a struggle for enterprises. It outlines key predictions from the experts on upcoming technology and strategy shits in how enterprises handle content and information management.
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E-Book: Notes on Desktop Virtualization - by Brian Madden by NetApp
June 04, 2010 - (Free Research)
Brian Madden, creator of BriForum and brianmadden.com, takes an in-depth look at desktop virtualization in this expert e-book. Read on for tips, suggestions, and insights from one of the leading experts on virtualization.
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Smarter Planet Industry Solutions technical podcast series: Season 1 by IBM
October 21, 2011 - (Free Research)
Welcome to the IBM developerWorks Smarter Planet Industry Solutions technical podcast series, your source for technical discussions regarding IT solutions for your industry. Tune in every few weeks to hear a new expert discussion.
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Immersion Into the Cloud: What You Need to Know by Zenith Infotech
December 09, 2010 - (Free Research)
This E-Guide discusses the firsthand tops from industry experts on just how to select the cloud offerings and service that is right for you while maintaining security and reliability standards.
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Presentation Transcript: 'Social Email' Drives 4th Generation Collaboration Solutions by Mainsoft Corporation
February 01, 2011 - (Free Research)
How do we overcome the enterprise 2.0 adoption gap and get people to use document collaboration tools, social networks, and more? And, what can we do today to realize the so-called 4th generation workspace, especially when we have a mixed IT environment? Read this presentation transcript with the two leading experts on collaboration to find out.
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Getting Started With Master Data Management by DataFlux Corporation
May 18, 2012 - (Free Research)
In this e-book, SearchDataManagement.com editor, Mark Brunelli, discusses the ins-and-outs of developing a solid MDM plan for ensuring accurate and consistent data across all your company's systems. Read on to learn best practices, tips and advice from experts on how to structure and manage a MDM program
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Presentation Transcript: Understanding Dedupe by Symantec Corporation
August 10, 2010 - (Free Research)
Access this presentation transcript, brought to you by SearchStorage.com, to develop a better understanding of data deduplication from one of the world’s leading experts on deduplication – W. Curtis Preston.
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Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com
February 19, 2013 - (Free Research)
In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now.
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SQL Server Insider: Tips for the SQL Server Pro Vol. 8 by Dell and Microsoft
May 01, 2012 - (Free Research)
New products and trends in the technology industry change and evolve almost as quickly as the technology itself. In particular, SQL Server is a rapidly evolving market. This editorial e-zine features industry insight from leading companies and experts on the latest SQL Server trends.
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eGuide: Applying business rules for more effective advanced case management by IBM
November 07, 2011 - (Free Research)
Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading.
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Modern Infrastructure E-Zine - April 2013 by SearchDataCenter.com
April 04, 2013 - (Free Research)
This month's issue of the Modern Infrastructure E-Zine addresses the changes on traditional data center architectures wrought by developments in virtualization, cloud, and mobility. Download this most recent issue for advice on Microsoft Office 365, leasing vs. owning infrastructure, platforms and applications (XaaS) and more.
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Business rules automation offers greater efficiency for case management by IBM
November 17, 2011 - (Free Research)
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, discover what business needs are driving the adoption of this combination, and how business rules technology is being put to use in case management and other areas.
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Software complexity, integration drive business rules automation adoption trend by IBM
November 17, 2011 - (Free Research)
Business rules can bring additional insight, transparency and efficiency to case management, provided the approaches are combined and implemented properly. In this Tip Guide, learn how to prepare for and implement rules in case management, and where business rules and case management trends seem to be heading.
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A contact center manager's guide to integrating self-service by KANA
(E-mail this company)
August 01, 2012 - (Free Research)
Leveraging self-service technologies in your contact center can significantly reduce costs, but successful implementation is tricky. Gain expert advice on how to ensure your self-service contact center initiative is a success. Read on to learn self-service contact center best practices, how to obtain executive support, and more.
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Overhauling a Legacy Contact Center: Starting Steps by Five9
May 10, 2013 - (Free Research)
Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.
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Using Social Media to Win Over Customers by SearchCRM
March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.
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Gartner Magic Quadrant reveals fragmented social CRM market by Infor CRM
February 08, 2012 - (Free Research)
This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM from their 2011 Magic Quadrant for Social CRM.
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How to Get the Cisco Tech Support You Need, Online by Cisco Systems, Inc.
January 20, 2011 - (Free Research)
IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.
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