Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker. 

This paper outlines the common CCNA-level commands that you should be familiar with when troubleshooting. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

This paper discusses the paradox of strong password policies, evaluates several possible solutions, and recommends a password management solution that is cost effective and easy to implement. 

While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Big Data: What is it? Get a hype-free definition and expert breakdown of Big Data storage and analytics in this e-guide. 

PCI virtualization compliance is extremely challenging, requiring organizations to not only revalidate service providers, but face ongoing operational problems that that can arise during compliance audits. In this e-guide uncover three steps you can implement to ensure the environment stays compliant over a long-term deployment. 

This expert white paper, written by storage guru Greg Shulz, is designed to give IT pros a better overall understanding of the strategic differences between short- and long-term data retention plans, what specific factors to consider when creating your backup plan, and the roles that disk and tape should play. Access this paper now to learn more. 

PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives.