Expert Customer Cases White Papers, Expert Customer Cases Software, Expert Customer Cases Research, Hardware and Services

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 16, 2012 - (Free Research)

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.

(EZINE)

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SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.

May 10, 2012 - (Free Research)

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.

(EGUIDE)

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iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.

(SOFTWARE PRODUCT)

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 15, 2012 - (Free Research)

This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.

(EGUIDE)

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Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM

October 24, 2011 - (Free Research)

In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.

(BOOK)

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Wireless - Aironet 350 Series by Cisco Systems

The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.

(HARDWARE PRODUCT)

Data Security and Governance best practices for 2012 by Advent Global Solutions Inc.

December 30, 2011 - (Free Research)

This extensive e-guide focuses on how to remain up to speed with data security and governance programs for your growing enterprise.

(EGUIDE)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Storage Europe: March 2012 by SearchStorage.co.UK

March 19, 2012 - (Free Research)

Check out this special European edition of Storage magazine for expert analyses and forecasts about where storage is heading and how you can get ahead of the curve.

(EZINE)

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How to ensure data privacy compliance in the application testing environment by Compuware Corporation

October 20, 2009 - (Free Research)

This paper discusses a five-step best practices approach to implementing a cost-effective and timely data privacy solution. It also details a brief case study illustrating how Compuware’s combination of tools, technology, best practices and customized services can save time and money.

(WHITE PAPER)

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Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com

March 27, 2012 - (Free Research)

This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy.

(EZINE)

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Tip Guide: Strategies for Scaling Agile Beyond Simple Code and Deploy Environments by CollabNet

April 18, 2012 - (Free Research)

Read this expert article to find best practices for keeping your iteration and release cycles in sync even as your Agile development projects becoming increasingly complex.

(EGUIDE)

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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.

(ASP & SOFTWARE PRODUCT)

Business Rules for Decision and Case Management by Red Hat and JBoss

April 19, 2012 - (Free Research)

Business rules experts James Taylor and Craig Le Clair discuss the newest business rules tools in this e-guide.

(EGUIDE)

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22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com

December 12, 2011 - (Free Research)

In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.

(EZINE)

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Test Automation: Exploring Automation Case Studies in Agile Development by Micro Focus

May 02, 2012 - (Free Research)

Read this article to hear from experts Dorothy Graham and Mark Fewster as they discuss the takeaways from 28 test automation case studies in agile application development. Learn how you can implement test automation in your organization quickly and easily.

(EGUIDE)

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Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company)

September 24, 2004 - (Free Research)

The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes.

(WEBCAST)

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Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP

March 08, 2012 - (Free Research)

Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process.

(EBOOK)

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Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

Expert Video: Cloud vs. Tape Backup by Iron Mountain

April 26, 2012 - (Free Research)

Check out this video today for a breakdown of cloud and tape-based backups, and discover the role each should play in today's data-driven IT.

(VIDEO)

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Business Agility Insights Issue 1 by eBizQ (E-mail this company)

April 16, 2012 - (Free Research)

Read this expert ebizQ.com e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence.

(EZINE)

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Increasing the efficiency of case file coordination in social services by IBM

June 15, 2011 - (Free Research)

Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.

(WHITE PAPER)

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Common Sense Case for Data Retention Policies by DLT Solutions

April 25, 2012 - (Free Research)

Read this expert tip guide today to discover the business case for deploying a data retention policy amid today's massive data growth.

(EGUIDE)

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Improve WAN Optimization: Expert Tips for the WAN Manager by Silver Peak

November 14, 2011 - (Free Research)

This expert E-Guide from SearchEnterpriseWAN.com discusses a way you can run virtual WAN optimization software on any capable network or storage device. Also find out the effect cloud computing adoption is having on the WAN and best practices to improve application traffic.

(EGUIDE)

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Expert Podcast: Cloud vs. Tape Backup by Iron Mountain

May 21, 2012 - (Free Research)

Check out this video to learn the basics of cloud and tape backup from Jon Toigo, CEO and Managing Principal, Toigo Partners International - and how these 2 storage mediums aren't necessarily interchangeable.

(PODCAST)

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