Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		The Path to Enterprise Desktops: From Personal Computer to Personalized Computing by AMD and VMware, Inc.. This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware's VDI and ACE. The document also considers the benefits more... >> Discover more offerings from AMD and VMware, Inc..

itelligence Support Advantage by itelligence, Inc. March 11, 2010 - (Free Research) Watch this videocast as Scott Lachecki of North American Nutrition Companies talks about the benefits of itelligence Support Advantage and its on-demand SAP support. itelligence offers mid-market companies worldwide a range of both technical and functional SAP services, business expertise and expert support.  (VIDEOCAST) READ ABSTRACT |

Cloud-based Contact Center Software Gives Expert Planet the Edge by Five9 January 28, 2013 - (Free Research) View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.  (WHITE PAPER) READ ABSTRACT |

Improving First-Call Resolution with Team Collaboration Technology by GoToAssist November 30, 2010 - (Free Research) How can support reps quickly solve problems when they reach a dead end? Is there an easy way to bring experts into a support session without hindering the customer experience? This white paper will examine key customer support challenges and reveal the many advantages of collaborative remote support.  (WHITE PAPER) READ ABSTRACT |

Expert Tips for Selecting the Best Server to Support Your Data Center by Hewlett-Packard Company June 24, 2011 - (Free Research) Although many x86 servers may seem the same, there are many differences in features and functions. Access this expert e-guide to discover why it’s important to plan ahead when choosing a server to make sure your mission-critical applications and virtual environment are supported.  (EGUIDE) READ ABSTRACT |

Computer Weekly – 26 February 2013: European Commission targets data security by ComputerWeekly.com February 26, 2013 - (Free Research) In this week's Computer Weekly, we look at the new IT security proposals from the European Commission and ask whether the benefits will be worth it. We reveal the challenges of managing big data, with help from some industry analysts, and hear from the Open University CIO on IT tools that support learning. Read the issue now.  (EZINE) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Data warehousing best practices to support ‘big data’: No small task by Sybase, an SAP company March 23, 2012 - (Free Research) Read this expert tip guide from SearchBusinessAnalytics.com as BI luminary Wayne Eckerson and other experts, including Lyndsay Wise, delve into detail on the necessary facets involved in properly handling big data, such as preparing a data warehouse to effectively manage it by scaling up or scaling out.  (EGUIDE) READ ABSTRACT |

E-Guide: Expert Guide to Virtualization Storage Options by Dell Compellent May 20, 2011 - (Free Research) Selecting the right storage options for your virtual environment can be a real challenge if you aren’t sure what you are looking for. In this eguide our experts at SearchServerVirtualization.com explore a variety of storage options that support virtualization, including shared storage.  (EGUIDE) READ ABSTRACT |

Data De-duplication Experts by Quantum Corporation June 2008 - (Free Research) Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools.  (WEBCAST) READ ABSTRACT |

How to Get the Cisco Tech Support You Need, Online by Cisco Systems, Inc. January 2011 - (Free Research) IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

E-Guide: Expert Tips to Improve Business Agility Through Capacity Planning by Dell, Inc. and Intel® March 2012 - (Free Research) In this expert e-guide, learn how you can increase business agility by implementing effective capacity planning and VM management. Plus, access an exclusive FAQ that clarifies how and why you should leverage virtualization storage consolidation and shared storage to reduce costs while supporting advanced virtualization features.  (EGUIDE) READ ABSTRACT |

Presentation Transcript: NFS for Virtual Servers by Dell Compellent June 2011 - (Free Research) In this interview transcript, VMware expert Eric Siebert discusses the best way to use NFS for virtual server environments. Discover the benefits and complications that can arise when implementing network-attached storage (NAS) in your virtual server platform and more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Supporting a Multichannel Contact Center by Verint Systems February 2013 - (Free Research) Consult this expert e-guide to uncover how you can provide customer support across multiple communication channels. Assisting customers efficiently is imperative to the reputation of your business. This e-guide covers best practices for managing multiple channels, so you can prepare for communication from every angle.  (EGUIDE) READ ABSTRACT |

Make communication, purpose priorities in a data governance program by SAP America, Inc. December 2012 - (Free Research) Ensuring effective data governance requires the support and ongoing communication of between key business units and department stakeholders. Read this expert e-guide to learn the critical success factors for designing a successful data governance strategy.  (EGUIDE) READ ABSTRACT |

E-Guide: Expert tips for virtualizing and packaging applications by VMware, Inc. February 2011 - (Free Research) In this expert e-guide from SearchVMware.com, discover how to virtualize your applications using VMware ThinApp. Determine which applications are good candidates for virtualization and gain insight into how to use this tool in your desktop environment.  (EGUIDE) READ ABSTRACT |

eGuide: Mistakes to avoid when providing virtualization services and support by IBM October 2011 - (Free Research) This expert e-guide, brought to you by SearchSystemsChannel.com, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.  (EGUIDE) READ ABSTRACT |

E-Guide: Benefits and Drawbacks of Mainframe Technical Support Methods for the Web by CA Technologies. December 2010 - (Free Research) This expert e-guide from SearchDataCenter.com explains various methods for solving technical support issues for the Web. Discover the advantages and drawbacks to each approach. And learn about serializing on the mainframe with compare-and-swap instruction.  (EGUIDE) READ ABSTRACT |

E-Guide: 10 Expert Tips - Developing a Hardware Scalability Plan to Enhance Data Centre Maintainability by Oracle Corporation UK Ltd October 2010 - (Free Research) In this expert e-guide learn how to provide continuous operations for the life of the data centre in support of critical missions, the top ten things to review when developing a hardware scalability plan for your company, how to determine the true value of a server operating system with clear-cut strategies to calculate ROI and TCO, and more.  (EGUIDE) READ ABSTRACT |

When Purchasing NAS Products, Look Before You Leap by HP & Intel® June 2011 - (Free Research) This guide reaches beyond the obvious issues of pricing, management, and support and explores important points to keep in mind during any NAS purchase. After reading this E-Guide you will have a better understanding of NAS and how to go about purchasing the right tools for your needs. Check out this expert E-Guide to learn more!  (EGUIDE) READ ABSTRACT |

Getting the Most Out of ERP: Cost reduction tips and fast payback projects by IQMS April 2011 - (Free Research) In this eGuide, get expert tips for reducing support and maintenance costs, and read about fast payback projects to help you get the most you can out of your ERP applications.  (EGUIDE) READ ABSTRACT |

Recovery Manager for Active Directory by Quest Software, now a part of Dell Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT)

Microsoft Roadmap Chapter 4 by SearchWindowsServer.com March 2013 - (Free Research) This expert resource examines Microsoft's recent attention to mobile application support, discussing their new strategy and the potential impact it could have on organizations of all sizes.  (EBOOK) READ ABSTRACT |

Niksun NetXperts by NIKSUN NIKSUN NetXperts is a web based server side software module providing non-intrusive analysis and troubleshooting expertise.  (HARDWARE PRODUCT)

A New Model for Healthcare Transformation by Dell, Inc. June 2012 - (Free Research) This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.  (WHITE PAPER)

BPM Quarterly eZine: BPM in the cloud: Reaping rewards, avoiding pitfalls by IBM December 2011 - (Free Research) Experts say that a growing number of organizations use cloud computing to support their business process management (BPM) initiatives—and with good reason, considering the potential benefits. But the cloud comes with challenges that smart companies can address using the expert advice in this issue of ebizQ.com's BPM Quarterly.  (EZINE)

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