This paper outlines the five fundamentals for a successful FCR program. 

Delve inside this paper to find five proven techniques for reducing your records management costs while still delivering the capabilities your company needs. 

This paper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and “know how.” We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business. 

This expert e-guide explores the existing conditions that should spur the creation of a data governance initiative as well as the teams that should be involved in building it. Read this now and also gain a clear understanding of why data retention is imperative to your business and why it deserves the utmost attention from the proper stakeholders. 

While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs. 

This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more. 

This e-guide discusses two factors that can help hospitals reap the incentives laid out by meaningful use criteria, as well as the “must do” steps required for complying with the incentive program. 

Managing mobile costs is a challenge for all organisations, especially as responsibilities and budget authority may often sit in several places—IT, finance, personnel, managers and, of course, the employees themselves. 

The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility. 

This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.   

New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than for EMC VMAX equivalents.