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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

January 2012 - (Free Research)
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 
(WHITE PAPER) READ ABSTRACT |

Legacy Remote Control Tools: Not Built for Today’s Helpdesk by LogMeIn, Inc.

January 2011 - (Free Research)
This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs. 
(WHITE PAPER) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation

May 2011 - (Free Research)
Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 
(DEMO) READ ABSTRACT |

Buyer’s Guide for Enterprise Single Sign-On by Oracle Corporation

April 2009 - (Free Research)
This whitepaper offers a thorough checklist that should enable potential ESSO implementers to deploy the right ESSO solution which should help eliminate sign-on problems, reduce helpdesk costs, maximize user productivity, strengthen security, simplify administration and accelerate regulatory compliance. 
(WHITE PAPER) READ ABSTRACT |

Verity Credit Union Streamlines Application Access, Reduces Helpdesk Costs and Improves Customer Service by Imprivata

February 2010 - (Free Research)
This case study shares one credit union's experience with an authentication solution that helped it efficiently manage user access across all applications without hindering productivity or adding costs. 
(WHITE PAPER) READ ABSTRACT |

Customer Spotlight - Learn How SSO and Authentication Helped Mackenzie Health Strike a Balance between Access and Security by Imprivata

February 2014 - (Free Research)
This case study feature Mackenzie Health's experience transitioning to an automated access management system with single sign-on (SSO) capabilities to ensure security, improve workflows, and reduce helpdesk calls and costs. 
(WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Midmark Aims for Excellence with Efficient Products and Support by LogMeIn, Inc.

September 2009 - (Free Research)
Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones. 
(CASE STUDY) READ ABSTRACT |

Juniper Networks EX4200 Line of Switches Deliver True Chassis Functionality in a Stackable Form Factor by Juniper Networks, Inc.

November 2010 - (Free Research)
Legacy Ethernet switches fail to meet emerging requirements. The Juniper Networks EX4200 line of Ethernet switches with Virtual Chassis technology combine the best of stackable and chassis-based switches. 
(WHITE PAPER) READ ABSTRACT |

Running A Fully Controlled Windows Desktop Environment with Application Whitelisting by Bit9, Inc.

June 2009 - (Free Research)
Getting control over desktop PCs is fast becoming a major strategic objective of CIOs and IT departments. This whitepaper will discuss “The Five Elements of Desktop Control” and how each are required in order to fully realize the benefits of a controlled environment. 
(WHITE PAPER) READ ABSTRACT |

Balancing Risk and Innovation with Sourcing Alternatives: Helping IT managers and CIOs raise the ROI of IT by IBM

December 2010 - (Free Research)
This paper explains how clients can balance risk and innovation through the use of services from IBM. 
(WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Re-birth of the IT Budget? by ComputerWeekly.com

June 2010 - (Free Research)
Against a backdrop of increased use of software that is generally more sophisticated, flexible, scalable and easy to use than it was 5 years ago, this research set out to explore the impact of having to maintain a plethora of different software solutions in today’s cash-strapped corporate environment. 
(WHITE PAPER) READ ABSTRACT |

Virtualized Enterprise Storage for Flexible, Scalable Private Clouds by Dell, Inc.

April 2012 - (Free Research)
Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Strategy Group (ESG) Report: Today's Information Access Requirements Outpace Open Source Search Options by Attivio, Inc.

March 2010 - (Free Research)
This paper examines the new information access functionality and administrative requirements - including enterprise concerns for scalability, high availability, and fault tolerance - while measuring the ability of current open source alternatives to meet these demands. This report also explores the financial aspects of open source search adoption. 
(ANALYST REPORT) READ ABSTRACT |

PCI Compliance Report: Cost Analysis Reveals Expense Justified by McAfee, Inc. [DO NOT USE]

December 2007 - (Free Research)
Fortrex, in conjunction with Solidcore and Emagined Security have compiled a PCI compliance report that reveals the cost of a breach can easily be 20 times the cost of PCI compliance, more than justifying the up-front investment. 
(WHITE PAPER) READ ABSTRACT |

Integrated Infrastructure and Performance Management for Virtualized Environments by CA Technologies.

April 2009 - (Free Research)
Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments. 
(WHITE PAPER) READ ABSTRACT |

Why "Free" Patch Management Tools Could Cost You More by Lumension

November 2008 - (Free Research)
While "free" tools appear to be an enticing solution for patch management, looking deeper into the needs of the organization leads to selection of a more complete patch management solution which results in reduced long-term risk and optimized operating expense. 
(WHITE PAPER) READ ABSTRACT |

Changing Data Center Requirements and Spending Trends by Cisco Systems, Inc.

October 2012 - (Free Research)
This white paper examines how data center costs fit into overall IT spending. Find out why virtualization and cloud computing call for a holistic approach that unifies management of networking, storage, and security resources. 
(WHITE PAPER) READ ABSTRACT |

Changing Data Center Requirements and Spending Trends by Cisco Systems, Inc.

May 2012 - (Free Research)
This white paper examines how data center costs fit into overall IT spending. Find out why virtualization and cloud computing call for a holistic approach that unifies management of networking, storage, and security resources. 
(WHITE PAPER) READ ABSTRACT |

The CMT Storage Efficiency Calculator by CMT

May 2009 - (Free Research)
CMT recognizes containing IT-related cost is paramount. They know your storage systems represent a significant expense and re-evaluating your needs and strategies to achieve better efficiency while reducing costs is a priority. How can you accomplish that? It all starts with this exclusive Storage Efficiency Calculator. 
(ASSESSMENT TOOL) READ ABSTRACT |

The Power and Cooling Benefits of Hyper-V Server 2008 R2 by Dell, Inc. and Intel®

November 2010 - (Free Research)
Read this paper for resources to help you determine how much powering and cooling the data center is costing your organization, and learn how the Hyper-V Server 2008 R2 can help reduce these requirements. 
(WHITE PAPER) READ ABSTRACT |

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