The UK public sector is in the midst of a period of transformation and improving citizen engagement will be key to the success of this change. 

More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 

This brief paper outlines how Cognos FSR automates and streamlines the financial statement reporting (FSR) production process by gathering and connecting information from a variety of sources to construct an application database of all of your data. Learn how to overcome the challenges of scalability, process accuracy, increased workloads and more. 

Service providers and network equipment manufacturers are adding automation to their pre-production testing process for a combination of reasons. This Market Snapshot will focus on the need for test automation of networks and connected devices, identify a path to automation adoption and provide an overview of the market. 

This report from analyst, Freeform Dynamics, offers 7 key enablers of effective IT disaster recovery for IT department's in small and medium companies. 

Just  what  is  cloud  computing  anyway? This  paper  seeks  to  clarify   the  definition  of  cloud  computing,  identify  how  far  along  users  are  in  terms  of  cloud  deployment,  and  examine  the   role  of  the  network  in  the  cloud  computing  model. 

Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it. 

The Jericho Forum has been described in a crude way as ‘those people who want to get rid offirewalls’. That’s not strictly accurate – Jericho believes that protection should be appliedclose to data (JFC#1, JFC#9)1, and that firewalls should just be ‘quality of serviceseparators’. 

Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. This paper outlines several innovative approaches for dealing with the symptoms of chaos and for eliminating the root causes of disorder. 

Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 

Although hardware storage prices have come down, storage administration and software expenses still run about seven times the cost of storage hardware. 

There are several stages in the road map from virtualization to cloud, and each should be planned strategically, rather than one step at a time.  This paper details the five stages in the path to cloud computing and what’s needed at each stage. 

This white paper explores why so-called "free" patch management solutions could really end up costing your organization more in the long run.