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NFS Evolution Changes the Landscape of HPC Data Management by BlueArc Corp.

July 02, 2009 - (Free Research)
In HPC data management, traditional standards-based solutions have been limited in performance and scalability, but proprietary, high-performance solutions have required specific expertise to set up, manage, or scale. Read this Tabor Research White Paper to learn about file systems used in HPC environments as well as BlueArc storage solutions. 
(WHITE PAPER) READ ABSTRACT |

5 Reasons Businesses Don't Automate Their Travel and Expense Process by Concur Technologies (E-mail this company)

June 03, 2014 - (Free Research)
The following white paper explores the top 5 reasons businesses unknowingly—but willingly—neglect to consider automating expense and travel processes. Learn what you're missing out on by keeping paper-based processes and what you stand to gain through automation. 
(WHITE PAPER) READ ABSTRACT |

How To Increase Productivity and Reduce Costs Across The Enterprise by AtTask

August 12, 2011 - (Free Research)
Although the current economic situation is improving, many organizations are opting to keep operational expenses on a tight leash, and some have decided to freeze hiring and re-evaluate project budgets. Learn how project management tools can help drive strategic planning and decision making for greater efficiency in your organization. 
(WHITE PAPER) READ ABSTRACT |

How to Increase Productivity and Reduce Costs Across the Enterprise by AtTask

February 25, 2011 - (Free Research)
Continuous improvement, improving processes and increasing efficiencies are important when the economy heads south. Although the current economic situation is improving, many organizations are opting to keep operational expenses on a tight leash. View this paper to learn how to Increase productivity and reduce costs across the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Video Performance Across the Distributed Enterprise by BlueCoat

October 07, 2010 - (Free Research)
Do more with less: that’s the message echoing through corporate cultures today. One clear target is to contain costs, especially travel-related costs, which can be large enough to have a serious impact on bottom lines. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Creating Stickiness in the Insurance Industry by Thunderhead

January 01, 2011 - (Free Research)
With the economy being shaky, the insurance industry has a problem. Customers are increasingly shopping around and making complex demands. Learn how to achieve loyalty in a shaky industry. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf

November 29, 2011 - (Free Research)
With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here. 
(EZINE)

Navigating the path to satisfying online customer experience by Tealeaf

November 23, 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 
(EGUIDE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 31, 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Thetrainline.com: Datacentre Transformation by ComputerWeekly.com

May 29, 2012 - (Free Research)
Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud. 
(PRESENTATION) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc.

November 08, 2010 - (Free Research)
This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management. 
(CASE STUDY) READ ABSTRACT |

Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.

November 08, 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to  track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

Business Analytics Buying Criteria: The Three Maxims by IBM

August 2012 - (Free Research)
When evaluating business analytics systems, IT leaders must consider the performance and scalability requirements of the underlying infrastructure. This paper examines the types of business analytics software available, highlights the analytical workload demands, and buying criteria to consider for various types of business analytics software. 
(WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software

July 2008 - (Free Research)
Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. 
(CASE STUDY) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric

January 2004 - (Free Research)
This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Australian Businesses Automate Their Expenses by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper explores the top 10 reasons why businesses need to consider automating their travel and expense management processes. Learn how you can gain 28% faster approval processes, 22% greater policy compliance, 40% cost reduction, and more. 
(WHITE PAPER) READ ABSTRACT |

Integrated Travel & Expense Overview by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
Check out the following video to get a firsthand look at how you can integrate travel and expense data into your overall analytics strategy to improve user experience, improve data accuracy, and avoid costly errors. 
(VIDEO) READ ABSTRACT |

Three Reasons To Unlock Your Travel and Expense Management Data by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper explores the top 3 reasons why businesses need to integrate their travel and expense data into their overall big data strategies. Learn how this can help resolve damaging human error, improve cost-effectiveness, and more. 
(WHITE PAPER) READ ABSTRACT |

Concur Expense IQ Report 2013 by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper addresses the current need for effective expense management systems when it comes to crafting future budget plans. Explore the evolution of travel and expense, how funds are lost and recovered, and more. 
(WHITE PAPER) READ ABSTRACT |

Travel & Expense Management: 10 Tips to Transform your Business by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper explores the top 10 tips that will make travel and expense management more efficient and cost-effective. Learn how data and mobile devices are changing the face of travel and expense; also see what technology is available that can help. 
(WHITE PAPER) READ ABSTRACT |

Reaching the Top with Expense Management by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following inforgraphic explores the actual numbers of integrating expense management and ERP systems. Learn how you can vastly improve your visibility, ease of management, and more. 
(RESOURCE) READ ABSTRACT |

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