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1 - 25 of 485 | Next Page

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 05, 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation

April 05, 2010 - (Free Research)
Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 
(VIDEO) READ ABSTRACT |

A Better Option for Hardware and Software Support by Hewlett-Packard Company

May 11, 2012 - (Free Research)
Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company

May 11, 2012 - (Free Research)
<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 
(WHITE PAPER) READ ABSTRACT |

Proactive Support Services: Prevent Problems Before They Occur by Hewlett-Packard Company

May 11, 2012 - (Free Research)
<p>Discover how your organization can protect its expanding IT environment with effective support services. This white paper explores a proactive solution that can diagnose problems quickly to reduce downtime.</p> 
(WHITE PAPER) READ ABSTRACT |

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

DataShare by Excel Meridian Data, Inc.

DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution. 
(HARDWARE PRODUCT)

BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc.

January 05, 2011 - (Free Research)
CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand. 
(WHITE PAPER) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com

October 27, 2010 - (Free Research)
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

September 16, 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Re-Platforming SAP on VMware and EMC Storage Produces Superior Results for Callaway Golf Company by EMC Corporation

May 11, 2012 - (Free Research)
<p>This case study outlines exactly how Callaway Golf created and managed three distinct platform landscapes for each of their deployed SAP enterprise resource planning (ERP) applications. Read more inside to see how this strategy led them to eventually have the capabilities to virtualize SAP productions.</p> 
(CASE STUDY) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

Reduce Costs With a Revamped Records Management Program

by Iron Mountain

March 13, 2012 - (Free Research)
Delve inside this paper to find five proven techniques for reducing your records management costs while still delivering the capabilities your company needs. 
(WHITE PAPER) READ ABSTRACT |

Enhanced Server Protection by McAfee, Inc.

May 02, 2012 - (Free Research)
Server performance fuels business performance. Servers also store and use your company’s most valuable and sensitive information. These two facts pose a dilemma for data center and security managers: should they maximize server protection at the expense of performance or optimize server performance and risk a serious security breach? 
(WHITE PAPER) READ ABSTRACT |

When Evaluating e-Sourcing Solutions, Consider On Demand (SAP Insider Article) by SAP America, Inc.

December 31, 2009 - (Free Research)
Between 25% and 50% of most companies’ revenue goes toward purchasing goods and services, so the ability to keep these costs down is paramount. Applying strategic sourcing methodologies to pinpoint spend categories and select qualified suppliers allows organizations to reduce expenses and positively impact the bottom line. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Industrial Measurement Company Cuts Power and Cooling Costs By 50% With Intelligent System by Dell, Inc. and Intel

April 23, 2012 - (Free Research)
<p>This case study showcases a highly efficient cooling system that enables significant data center savings. Learn more about this platform and hear from one company that implemented it here.</p> 
(CASE STUDY) READ ABSTRACT |

Why Price Shouldn’t Be the Final Factor When Investing in Manufacturing ERP Software: The Hidden Expenses Often Found in Low Cost ERP Systems by IQMS

March 16, 2012 - (Free Research)
Access this resource to uncover potential concealed costs of manufacturing ERP software and the right questions you should ask to avoid ending up with a shoddy system. 
(WHITE PAPER) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 17, 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK) READ ABSTRACT |

CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities by ComputerWeekly.com

November 02, 2010 - (Free Research)
Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. 
(WHITE PAPER) READ ABSTRACT |

Microsoft Exchange Server: To Outsource or Not to Outsource by Bsafe Information Systems

November 2008 - (Free Research)
Microsoft Exchange Server can bring to your company but the internal deployment delays, administrative complexity and cost of Exchange just isn’t practical. 
(WHITE PAPER) READ ABSTRACT |

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by Centennial-Software

July 2008 - (Free Research)
This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Information Management to Reduce Costs by Iron Mountain

March 2012 - (Free Research)
Access this white paper to discover how Iron Mountain has helped numerous companies across industries - particularly health care - streamline information management and achieve greater cost efficiencies. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 485 | Next Page

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