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1 - 25 of 473 | Next Page

JReport Solution Study: KANA Software by Jinfonet Software

July 28, 2009 - (Free Research)
This case study looks at the Success KANA has had after implementing JReport from Jinfonet. KANA needed a reporting solution that could provide easy setup, intuitive reports for end-users, and the ability to run ad hoc reports and change settings like report type, date, etc. Read on to learn more about this great reporting solution. 
(CASE STUDY) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio

February 02, 2010 - (Free Research)
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Loss from Legacy Call Center Infrastructure by Genesys

September 04, 2013 - (Free Research)
Is your legacy call center infrastructure limiting your organization's ability to increase efficiencies, reduce costs, and raise productivity? What's the true cost of a legacy call center? Answer these questions now by consulting this exclusive infographic. 
(WHITE PAPER) READ ABSTRACT |

Tidal™ Enterprise Adapter for SAP® by Cisco Systems, Inc.

January 24, 2011 - (Free Research)
If your SAP® application requires a enterprise-wide, heterogeneous automation solution, Tidal™ Enterprise Scheduler is your remedy. Continue reading this data sheet to learn about the key benefits and features of Tidal Enterprise Adapter for SAP. 
(DATA SHEET) READ ABSTRACT |

JReport 9 by Jinfonet Software

June 19, 2009 - (Free Research)
Enterprises rely on timely, accurate information to manage business operations, identify risk, improve productivity, and increase profitability. 
(TRIAL SOFTWARE) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 20, 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 20, 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

Five Reasons It’s Time For Secure Single Sign-On by Ping Identity Corporation

July 31, 2013 - (Free Research)
This white paper outlines five reasons why single sign-on is a smart choice for cloud apps – from improved security to increased customer engagement. Inside, discover how to dramatically increase the overall ROI and user adoption rate of cloud applications. 
(WHITE PAPER) READ ABSTRACT |

Why Workforce Management and Contact Centers Should go Hand-In-Hand with Customer Experiences by Aspect

March 14, 2014 - (Free Research)
In this expert e-guide, learn why companies should focus on an "outside-in" approach to customer experience management (CEM) and workforce management. Discover how "workforce management gives you the tools to manage and optimize staff and, in doing so, keep your costs as low as possible" according to DMG Consulting's Donna Fluss. 
(EGUIDE) READ ABSTRACT |

Strategies for Choosing A SaaS-Based I.T. Service Management Solution by BMC Software, Inc.

April 05, 2011 - (Free Research)
The choice on how best to consume software - whether on-premises or through a Software as a Service (SaaS) model - is based on your specific requirements at different points in your business and organizational lifecycles. Check out this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

A Subsidiary Perspective – Running a Two-Tier ERP Model with SAP Business ByDesign by SAP America, Inc.

August 21, 2012 - (Free Research)
In this videocast learn how cloud computing was incorporated successfully in a two-tier enterprise resource planning (ERP) strategy. Some of the key aspects include how this strategy increased efficiency and freed up time, the benefits this strategy had both financially and within the work flow, and how this strategy was governed for success. 
(VIDEOCAST) READ ABSTRACT |

The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc.

June 10, 2009 - (Free Research)
This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 06, 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Getting expense management right by Concur Technologies (E-mail this company)

January 31, 2014 - (Free Research)
This resource offers key insights and recommendations to help you get expense management right. Read on to uncover challenges with current expense management tools and learn what you can do to drive success. 
(WHITE PAPER) READ ABSTRACT |

CFO Executive Briefing: How confident are you about your company expenses? by Concur Technologies (E-mail this company)

April 01, 2014 - (Free Research)
Miscalculations, human error, and outdated software can all add extra zeros to your expenses bill. This resource explores the risks of errors related to travel and entertainment (T&E) spending, and offers insight to help CFOs cut costs and fuel success. 
(WHITE PAPER) READ ABSTRACT |

Driving Cultural Changeto Achieve Travel andExpense Compliance in aLarge Company by Concur Technologies (E-mail this company)

October 31, 2013 - (Free Research)
This brief article gives advice on ways to encourage travel and expense compliance in large organizations. This is done through finding a balance between people, policy and technology. 
(WHITE PAPER) READ ABSTRACT |

10 Reasons Large CompaniesUse Automated Travel andExpense Management Solutions by Concur Technologies (E-mail this company)

September 30, 2013 - (Free Research)
This resources gives the most frequent reasons organizations adopt an automated travel and expense management solution. These reasons included improved security, compliance, and reduced costs. 
(WHITE PAPER) READ ABSTRACT |

A sample travel and expense policy template for large companies by Concur Technologies (E-mail this company)

December 31, 2013 - (Free Research)
This resource outlines 12 considerations for creating an effective travel and expense policy, and offers recommendations to help you move forward. 
(WHITE PAPER) READ ABSTRACT |

Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com

March 2008 - (Free Research)
Manual processes are error-prone, time-consuming and costly. Learn the top ten reasons to automate operating expense controls. 
(WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Workforce Planning by Oracle Corporation

December 2008 - (Free Research)
In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more. 
(DATA SHEET) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com

October 2010 - (Free Research)
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 
(WHITE PAPER) READ ABSTRACT |

Automate Spending Controls for Big Savings, a Case Study by ExpenseWatch.com

February 2008 - (Free Research)
In this case study, learn how one company automated company expense reporting, saving thousands of dollars a year and accelerating the review and approval process. 
(CASE STUDY) READ ABSTRACT |

Expenses, VAT and HMRC Compliance in a Nutshell by Concur Technologies (E-mail this company)

November 2013 - (Free Research)
75% of senior finance leaders say they wish they knew more about employee expenses and VAT reclaim. If you're a member of that overwhelming population, then this e-book is for you. Download now to get a crash course on the often-misunderstood concepts of VAT, compliance, HMRC policies, and expenses. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities by ComputerWeekly.com

November 2010 - (Free Research)
Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. 
(WHITE PAPER) READ ABSTRACT |

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