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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
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Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio

February 02, 2010 - (Free Research)
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 02, 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 20, 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 20, 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research)
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. 
(WHITE PAPER) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com

October 2010 - (Free Research)
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 
(WHITE PAPER) READ ABSTRACT |

Identify the Hidden Costs in Your Records Management System by Iron Mountain

March 2012 - (Free Research)
This guide is designed to help you identify your biggest, untapped cost-saving opportunities and see how outsourcing your records management can dramatically cut business expenses while improving your service to internal and external customers. 
(WHITE PAPER) READ ABSTRACT |

Virtualization Success Story: Lessons Learned, Expenses Saved by VMware, Inc.

December 2012 - (Free Research)
This white paper tells the story of Acorda Therapeutics, a company that transitioned from a near-failing IT infrastructure to virtualizing its business-critical applications with VMware vSphere. 
(WHITE PAPER) READ ABSTRACT |

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent

November 2009 - (Free Research)
Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management. 
(CASE STUDY) READ ABSTRACT |

Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google

February 2009 - (Free Research)
This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"? 
(WHITE PAPER) READ ABSTRACT |

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell and VMware

March 2011 - (Free Research)
Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. 
(WHITE PAPER) READ ABSTRACT |

Change is Good: New Business Models for Converging Communications by Alcatel-Lucent

January 2008 - (Free Research)
Converged voice, data, and video communications must be designed to integrate with business processes. Read this paper that details how a tailored outsourcing solution is the answer. 
(ARTICLE) READ ABSTRACT |

Gartner Magic Quadrant: Selecting a vendor by IBM

November 2011 - (Free Research)
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: An Overview by Joyent

August 2010 - (Free Research)
This paper addresses potential business concerns and prevalent misperceptions of cloud computing and offers interested businesses concrete advice for making informed decisions. 
(WHITE PAPER) READ ABSTRACT |

Automating Job Card Generation for Maintenance, Repair and Overhaul by Enigma, Inc.

March 2008 - (Free Research)
Manual job card generation processes significantly hamper maintenance efficiency and accuracy for A, B, C, and D checks alike, directly resulting in lost time, errors, and flight delays. 
(WHITE PAPER) READ ABSTRACT |

Reaching the Top with Expense Management by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following inforgraphic explores the actual numbers of integrating expense management and ERP systems. Learn how you can vastly improve your visibility, ease of management, and more. 
(RESOURCE) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Is Your Outsourcing Strategy Under Your Control? by SearchDataCenter.com

October 2013 - (Free Research)
Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation

June 2011 - (Free Research)
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com

December 2011 - (Free Research)
In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. 
(EZINE) READ ABSTRACT |

Global sourcing trends 2011 by ComputerWeekly.com

January 2011 - (Free Research)
At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. 
(WHITE PAPER) READ ABSTRACT |

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM

May 2008 - (Free Research)
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. 
(WHITE PAPER)

DC Hosting, Outsourcing And Colocation Strategies by Hewlett-Packard Company

February 2013 - (Free Research)
This expert e-guide presents selection criteria and opportunities in order to successfully evaluate and leverage data center outsourcing providers to ensure you're getting the highest level of service and benefits from your investment. 
(EGUIDE) READ ABSTRACT |

Are businesses taking chances when it comes to managing outsourcing risk? by ComputerWeekly.com

December 2010 - (Free Research)
Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Location Evaluation Factors for Offshore Outsourcing: The Promise and the Peril by Accenture

March 2009 - (Free Research)
When it comes to offshore outsourcing, security and location decisions have become more important overtime. Read this presentation transcript from the webcast of the same name and discover best practices and security risks in offshore outsourcing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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