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Best Practices in Creating a Strategic Finance Function by SAP America, Inc.
January 23, 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
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The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist
November 30, 2010 - (Free Research)
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
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Benchmarking in the contact center: Tips for managing what you measure by Avaya
December 31, 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.
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American Shipper Best Practices in Intl Transportation Management by SAP America, Inc.
December 31, 2011 - (Free Research)
<p>This report draws on American Shipper's benchmarking series and highlights actionable best practices for professionals involved in global supply chain management. This includes suggestions for improving processes, addressing technology, and ultimately delivering better results. </p>
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E-Book: How to Justify, Plan, and Execute a Successful ERP Upgrade by IQMS
August 04, 2010 - (Free Research)
Seems like you’ve just finished a multi-year ERP implementation and already it’s time to consider an upgrade. Do the new features justify the hassle and expense? Or should you wait - and risk paying more to maintain an obsolete system? This eBook provides expert advice on making the case for an upgrade and executing a plan to ensure a positive ROI.
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A Subsidiary Perspective – Running a Two-Tier ERP Model with SAP Business ByDesign by SAP America, Inc.
August 2012 - (Free Research)
In this videocast learn how cloud computing was incorporated successfully in a two-tier enterprise resource planning (ERP) strategy. Some of the key aspects include how this strategy increased efficiency and freed up time, the benefits this strategy had both financially and within the work flow, and how this strategy was governed for success.
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CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com
October 2010 - (Free Research)
Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.
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Three Key Areas to Reduce Costs with Lean Techniques by Epicor Software Corporation
February 2013 - (Free Research)
Most companies looking to apply lean techniques to their manufacturing processes in order to improve efficiencies and reduce costs start by adopting an ERP system – but ERP alone isn't enough. Read this paper to discover 3 areas to apply lean principles that will yield immediate cost savings and efficiency improvements.
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2008 ERP in the Mid-Market by Sage North America
January 2009 - (Free Research)
This report explores feedback from over 500 mid-size companies, and aims to serve as a roadmap to those that desire to reduce costs, and improving accuracy and delivery performance.
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Success Story: XOJET takes flight with Freudenberg IT (FIT) SAP Hosting Service by Freudenberg IT
May 2009 - (Free Research)
In this success story you will read how by hosting its SAP enterprise resource planning (ERP) financial modules with FIT, XOJET is saving the expense of a dedicated SAP staff and IT infrastructure. Read on to learn how you company can take advantage of the same benefits as XOJET did by choosing FIT to maintain your SAP infrastructure.
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E-Guide: Benchmarking Core Switches: Modeling Techniques for Switch Testing by NETGEAR Inc.
March 2011 - (Free Research)
Bottlenecks can lurk inside a high-speed 10 GbE core switch and cause its actual performance to clock in below theoretical maximum. The solution is benchmark any of these high-end devices before purchase. This e-guide discusses why using model traffic modeling to benchmark core switches is your best choice and how it can cut major costs.
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VDI: Benchmarking Paper by DataCore Software Corporation
September 2011 - (Free Research)
This paper reports on efficient configurations for Virtual Desktops (VDs) which reduce the total hardware cost and improve the storage infrastructure. Check it out to learn more about topics, including virtualisation, optimisation, and high availability.
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Benchmarking Your Digital Strategy by Limelight Networks, Inc.
August 2012 - (Free Research)
Every business has a digital presence that impacts their brand and could hinder potential sales if not properly managed. In order to survive in today's digital era, traditional marketing practices need to be overhauled. Read on to learn 10 key strategies marketers need to be successful in digital marketing.
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