Now that smart phones are being used by professionals in fields ranging from field service to customer care, evaluating and selecting the optimal device has become more challenging. Read this white paper for an in-depth look at which smart phone features make work easier and why ruggedness is a requirement. 

This resource reveals five important considerations to keep in mind when planning desktop virtualization and discusses the ten most notable use cases for this environment. 

This webcast shows the features of IBM Cognos Business Intelligence for report authors, detailing how the author can create, manage and analyze a professional report easily accessible by any manager on or off the network. Discover how to use the interactive dashboards, create color-coded charts, integrate external data with platform data and more. 

Today’s post and parcel organizations have been drastically affected in recent years by rising costs and shifting requirements. This white paper discusses an error-reducing solution that eliminates costly, advancement barring problems and can help the postal workforce experience increased efficiency and productivity. 

Barcoding, also known as Automatic Identification (Auto ID), is a method of encoding information into a machine-readable pattern of predefined bar and space patterns that can be quickly and accurately read by a scanner and a computer. Read this white paper to learn how to incorporate barcoding into your everyday. 

This paper outlines the five fundamentals for a successful FCR program. 

This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT. 

This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency. 

More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 

In this white paper, learn how Coverity is providing software developers with actionable information that enables them to manage security and quality defects early in the lifecycle, in their existing workflow, without requiring them to become security experts. 

Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. 

Using modern-day Agile techniques such as automation and cloud hosting solutions, today’s IT leaders have opportunities to reap better returns on their ALM investments. In this issue, experts will share source code control system automation strategies, hosting options for code repositories and trends in requirements management tools.