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Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 30, 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

Hilton Reservations Worldwide by Aspect

March 2008 - (Free Research)
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. 
(CASE STUDY) READ ABSTRACT |

The Age of Electronic Ticketing by Hexaware Technologies

May 2008 - (Free Research)
Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 
(WHITE PAPER) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Europe's Largest Regional Airline Protects Reservations System and Company Data with Veeam by Veeam Software

December 2013 - (Free Research)
Check out this resource to find out how a leading vendor's backup solution helped Europe's largest regional airline eliminate downtime. 
(WHITE PAPER) READ ABSTRACT |

Oracle Exadata Online Forum by Oracle Corporation

February 2011 - (Free Research)
Access this Oracle Exadata Online Forum, where Oracle executives, customers, and industry experts come together to share what extreme performance really means for your business. 
(INFORMATION CENTER)

Best Practices for Managing BI Programs and Demonstrating Business Value to Executives by Tableau Software

March 2014 - (Free Research)
The following expert e-guide to hear from president of BI and data management consultancy Knowledge Integrity Inc., David Loshin, as he elaborates on designing BI dashboards, defining performance metrics and gaining executive buy-in for business intelligence programs. 
(EGUIDE) READ ABSTRACT |

Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud by iovation, Inc.

June 2009 - (Free Research)
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud. 
(CASE STUDY) READ ABSTRACT |

The Top Five Myths of IP Communications by Cisco Systems, Inc.

February 2008 - (Free Research)
This white paper addresses the top concerns of IT professionals who resist the deployment of pervasive, enterprise-wide wireless networks. It identifies these reservations based on the experience of Cisco Systems and Intel. 
(WHITE PAPER) READ ABSTRACT |

E-Book: An Executive’s Guide to Customer Data Analytics and Customer Intelligence: How to Get More Out of Customer Data with Analytics Technology by Infor CRM

April 2010 - (Free Research)
The challenge facing many organizations is exactly how to deploy analytics to unlock insight from customer data. This e-book offers an executive overview of customer data analytics and customer intelligence, with deployment advice and best practices from top performers. 
(EBOOK) READ ABSTRACT |

Senior Executives Weigh in on the Importance of HR by Oracle Corporation

November 2013 - (Free Research)
In this report, find out whether the HR function is forging a close and robust relationship with the CEO, and about the nature of these working relationships. Read on to discover findings from a global survey of over 200 company executives and a series of in-depth interviews with senior execs and experts.  
(WHITE PAPER) READ ABSTRACT |

5 Myths about Leading Virtual Teams by Citrix Online Go To Meeting

February 2014 - (Free Research)
Consult the following white paper to learn about the 5 most common myths that negatively affect the performance and usefulness of a virtual team. Also uncover what managers and leaders can do to overcome these issues, ultimately giving rise to the collaborative ability needed in today's market. 
(WHITE PAPER) READ ABSTRACT |

ERP Projects: Tips and Best Practices for a Successful Implementation by IFS

March 2014 - (Free Research)
This expert e-guide from SearchManufacturingERP.com counts down eight steps for creating executive support for ERP projects and ensuring a successful ERP implementation. Also inside, learn how to minimize ERP customizations. 
(EGUIDE) READ ABSTRACT |

The Truth About Mobile Business Intelligence by Information Builders

August 2012 - (Free Research)
Mobile business intelligence (BI) is not a new concept, but the rumors that it's too complex, cumbersome, expensive, and limited have prevented most organizations from making the investment. Access this exclusive paper to uncover the 5 most common mobile BI myths debunked and how mobile BI can help you gain a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

The 10 Best Practices for Performance Management by Gomez

August 2009 - (Free Research)
Read this paper to learn the 10 best practices in performance management and how to apply them to your company and your online store to increase the overall customer experience, which is important now more than ever. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

What's the value of "expert" integrated systems? by IBM

October 2012 - (Free Research)
In this informative video, hear from executives from Reflexis, an IBM ISV, as they discuss the value of IBM's family of expert integrated systems, PureSystems. 
(VIDEO) READ ABSTRACT |

Expert Integrated Systems: Can you put expertise in a box? by IBM

March 2013 - (Free Research)
Can you package expertise? More and more IT executives are adopting a new approach that makes it easier, faster and less expensive to deploy infrastructure and applications by integrating hardware, software and field-tested "patterns of expertise" in the form of expert integrated systems. Find out more. 
(PODCAST) READ ABSTRACT |

Best Practices For a Successful Information Governance Strategy by Iron Mountain

August 2012 - (Free Research)
Effective information governance is a top priority in modern enterprises, but crafting a successful strategy is more challenging than most professionals realize. Read this e-guide to learn information governance best practices, such as why case studies help secure executive support, the importance of involving senior management, and more. 
(EGUIDE) READ ABSTRACT |

The new need for BI speed: Strategies, technologies and best practices for delivering real-time BI analytics by Tableau Software

September 2011 - (Free Research)
In this eBook, you'll get an overview of real-time BI plus insight and advice on planning and executing a real-time BI strategy. 
(EBOOK)

Navigating the path to satisfying online customer experience by Tealeaf

November 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: An IT Executive’s Guide to Effective Unix Migrations with Dell Services by Dell, Inc. and Intel®

January 2010 - (Free Research)
In this presentation transcript, expert Scott Sawyer explains how Dell Services can help you plan for modernization of your legacy Unix infrastructure. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Using data deduplication products as part of an IT disaster recovery strategy by Quantum Corporation

October 2010 - (Free Research)
Check out this FAQ podcast, to hear W. Curtis Preston, independent backup expert and executive editor, source and target deduplication, how these approaches differ, what that means from a disaster recovery perspective and more. 
(PODCAST) READ ABSTRACT |

Expert tips for calculating the cost advantages of a private cloud by CA Technologies.

June 2011 - (Free Research)
Mastering private cloud economics means refining the business value proposition of your portfolio view of computing environments, and in turn developing a simple model that describes the cost and benefit of each environment. This expert e-guide provides insight on how to calculate private cloud cost advantages and more. 
(EGUIDE) READ ABSTRACT |

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