This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP. 

This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity. 

Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 

Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration. 

To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper. 

In today’s economic climate, no manufacturer can afford to fund any supply chain management (SCM) project that fails to deliver results. This white paper describes seven success factors for today’s SCM projects, which have been identified by seasoned executives with decades of experience in the field. 

This comprehensive white paper highlights six solutions to the issues support executives face on a daily basis. 

How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making. 

In today's hyper-competitive market, there is no better time for CIOs to break out of the longstanding pattern of service-driven IT and lead their organizations to use data in breakthrough ways. Check out this white paper for all you need to know about how IT executives can leverage analytics to create innovation and business success. 

SAS and IDG set out to discover how businesses should make the best use of their data and IT's role in this process by questioning IT management on their use of analytics and their involvement in it. This paper illustrates the major gap that exists between data-driven companies that embrace analytics and those that do not. 

This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated. 

Making wireless solutions a priority for your business will greatly benefit the performance of your network and the critical data living on it. Read this white paper to learn more.