This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Modularity is an established technique for organizing and simplifying a complex system. In data centers, modular design has already taken root in new fault-tolerant architectures for servers and storage systems. The mission of this paper is to illustrate how modularity delivers a profound reliability benefit: fault tolerance 

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 

This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail. 

Access this video to discover how Bundeswher Fuhrpark saved time and money and increased productivity with SAP Extended ECM for content and records management. 

In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services. 

This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center. 

The logistics function within the defence arena presents distinct and complex challenges which can be mitigated through the adoption of a SOA architecture. 

This expert white paper establishes the ultimate IT security goal: the most reliable preventative and detective security system possible with the least amount of capital expenditure. From common sense solutions to revolutionary concepts, instructor James Michael Stewart challenges IT pros to explore his methods of saving money on company security. 

Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. 

Explore the new and improved features in VMware's vSphere 5, the next version in the ESX and ESXi and vCenter family of products, and the successor to the widely-used vSphere 4. Learn about the top 5 new features in vSphere 5 with step-by-step case studies. 

Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.