This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 

This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. 

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 

Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. 

Explore 4 key examples of how businesses in all industries are leveraging desktop and application virtualization solutions to embrace workshifting and capitalize on efficiency and productivity gains in this essential resource. 

Access this essential resource to discover how data centre infrastructure management tools can help with daily maintenance operations, data analytics, planning and much more – all while driving down your bottom line. 

As the line that once separated work and personal life fades away, companies must find tools that can help them keep data secure without imposing limitations on users. This webcast takes a closer look at one technology that provides both enterprise and consumer services from a single device. 

This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys. 

Mobile operators are in a unique position to capitalise on the M2M (Machine to machine) opportunity with operators such as Vodafone, o2, Verizon and KPN already putting significant resources into developing M2M business units. 

In this final session, Wolf discusses application selection, focusing on using chargebacks to counter physical storage challenges. He gives network architecture examples, offers some CPU considerations, and tackles issues with heterogeneous VM management. 

The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation. 

This White Paper is intended to help organizations who are attempting to set up an enterprise architecture practice. It shows how organizations can use a modular, iterative, and incremental approach in order to develop an architectural capability that is otherwise a large and complex undertaking.