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The Customer Experience Edge by SAP America, Inc.
July 25, 2011 - (Free Research)
Getting the right mix of quality service, engagement and communication is difficult, and it's not uncommon for an organization's customer service score to fall short of the experience they believe they are providing. This e-book preview excerpt delves into the finer details of providing a quality customer experience.
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Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc.
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August 2006 - (Free Research)
Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error.
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.
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WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.
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NetStor MVD NAS by Excel Meridian Data, Inc.
NetStor MVD NAS is extremely versatile and scalable solution. Up-to (6) Gigabit NIC's per system, up-to (15) separate hardware driven RAID's, Snapshot file system for instant file restoration, local or remote tape backup options. Web based administration interface, native Windows file security.
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DataNAS XP by Excel Meridian Data, Inc.
The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses.
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Microsoft SQL Server 2008 R2: What's New with PowerPivot? by Global Knowledge
August 2010 - (Free Research)
One of the most eagerly awaited features of Microsoft SQL Server 2008 R2 is the “Self Service Business Intelligence” technology known as PowerPivot. This white paper highlights the new PowerPivot features.
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DataShare by Excel Meridian Data, Inc.
DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.
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crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects
crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.
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Improving Service in Volatile Markets by Microsoft
September 2008 - (Free Research)
To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.
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SecurStor 12000/16000 RAID by Excel Meridian Data, Inc.
SecurStor 12000/16000 RAID series are high performance cost effective IDE-to- Ultra160 SCSI or 2 Gb Fibre RAID solutions for workgroups, departmental or LAN storage needs. Scalable from 80 GB to 4TB with up-to (16) IDE hard disk drives.
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Cisco IOS Command Shortcuts by Global Knowledge
November 2010 - (Free Research)
This white paper contains some tips and shortcuts showing you how the addition of parameters to these Cisco IOS commands will make your life easier.
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How to Implement a Data Loss Prevention Strategy by Sophos, Inc.
April 2010 - (Free Research)
This paper guides IT professionals through the steps necessary to implement a practical data loss prevention (DLP) strategy. It starts off by looking at what’s driving data loss prevention, the consequences of data loss, and a possible solution. It then moves on to practical implementation advice and examples. Read on to learn more.
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Tiered Storage Takes Center Stage (Horison) by Oracle Corporation
December 2010 - (Free Research)
This paper describes how tiered storage, as a storage initiative, has been proven to significantly reduce acquisition and operating costs for medium and large scale storage enterprises. Read this paper to learn more about how tiered storage is taking center stage.
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SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
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CW+ Open Group: World-class enterprise architecture by ComputerWeekly.com
October 2010 - (Free Research)
This White Paper is intended to help organizations who are attempting to set up an enterprise architecture practice. It shows how organizations can use a modular, iterative, and incremental approach in order to develop an architectural capability that is otherwise a large and complex undertaking.
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Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 2009 - (Free Research)
Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
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Transform insights into action IBM’s: Watson and the future of data by IBM
June 2011 - (Free Research)
Traditional computing systems are built to analyze only structured data, or to run analytics in batch reporting jobs. Explore how Watson is an example of the new kind of workloads that businesses will apply to achieve their business goals.
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Smarter Commerce for Consumer Electronics White Paper by IBM
January 2012 - (Free Research)
When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
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Mass Customization for Communications Service Providers Podcast by IBM
January 2012 - (Free Research)
Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.
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Business Analytics Clients Build a Smarter Planet by IBM
November 2011 - (Free Research)
This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.
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MFT Benefit Calculator by IBM
January 2012 - (Free Research)
The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer.
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