This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 

This paper outlines how one specific business intelligence (BI) platform can benefit your financial organization. Read this now and learn how CFO dashboards can be used to measure, monitor and optimize banking performance, why creating a risk intelligent enterprise is critical, how to efficiently manage customers and investments and so much more. 

Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 

<p>In this report extract Juniper Research looks at the growing use of MEMS (micro-electro-mechanical systems) in mobile devices, tables, laptops and notebooks.</p> <p> </p> 

This white paper addresses HR challenges and metrics solutions for improving operations. 

<p>This paper explains how packet loss can be properly measured throughout an enterprise, and what can be done to mitigate its effects in real-time.</p> 

Take our free AQ quiz now to learn your score. It’s quick, it’s easy, and it will put you on the path to better business outcomes, whether you’re an aspiring newcomer or an analytics master. 

ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 

This comprehensive webcast explores what you need to make sure you have the right storage in place for your present and future virtual deployments. Watch now to learn more. 

In Joe Shonk's many virtual desktop and application journeys over the last few years, a reoccurring theme has continued to persist: storage. 

The security of SQL Server database servers has become a top priority for database administrators. This article examines best practices that can be employed to secure Microsoft SQL Server 2000 databases. It provides an overview of the security model in SQL Server 2000 and discusses best practices you can employ to secure yours. 

Application performance monitoring (APM) is gaining traction in today's constantly changing and complex application environment. This paper outlines the increasing need for such a solution, offering insight into the five dimensions of modern APM, how to ensure a positive end-user experience, how to measure APM and so much more.