Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Personal Telepresence: The Next Generation of Video Communication by Vidyo, Inc. November 02, 2009 - (Free Research) This whitepaper presents a brief history of the evolution of video conferencing and introduces a new solution for video conferencing that provides high quality visual communication with low latency, point and click simplicity on portable personal devices, and low cost access that requires only a general purpose IP network. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

The Evolution of Asset Management by IBM Line of Business June 2008 - (Free Research) This paper will discuss key perspectives and strategies for new asset management programs within the most capital intensive and revenue producing area of today's businesses.  (WHITE PAPER)

Empowered Customers Drive Collaborative Business Evolution by IBM May 2012 - (Free Research) Read this groundbreaking new study, conducted by Forrester Consulting on behalf of IBM, to understand how empowered customers are changing the way business is doing business—today and in the future.  (WHITE PAPER) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM February 2012 - (Free Research) This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.  (EGUIDE) READ ABSTRACT |

How Technology is Changing the Role of Sales Professionals by DocuSign, Inc. September 2012 - (Free Research) Access this e-guide to gain expert insight into the changing role of the sales professional and find out the role technology has played in its evolution. Read on to learn how to establish an effective management strategy for the modern sales world, and discover what the experts predict the future hold for sales.  (EGUIDE) READ ABSTRACT |

Item-level RFID Tagging and the Intelligent Apparel Supply Chain by Motorola, Inc. February 2011 - (Free Research) This paper provides an overview of item-level radio frequency identification (RFID) tagging in the apparel supply chain. It explains the evolution of RFID technology and details key benefits when utilized by retailers, distribution and logistics providers, and manufacturers.  (WHITE PAPER) READ ABSTRACT |

Rich Internet Applications: Design, Measurement, and Management Challenges by Keynote Systems February 2008 - (Free Research) This white paper details the evolution of traditional Web pages and applications, discussing the defining attributes of the emerging class of Rich Internet Applications (RIAs).  (WHITE PAPER) READ ABSTRACT |

Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive by Alcatel-Lucent August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.  (WHITE PAPER) READ ABSTRACT |

Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG December 2007 - (Free Research) Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: OnDemand v. OnPremise CRM: Making the Right Choice for your business by RunE2E March 2009 - (Free Research) In this presentation transcript, John Brasch, CEO of RunE2E, discusses the evolution of the CRM application market options that are available today and details their solution run CRM system built on the SAP enterprise application suite.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Readying your Portals for Social Business by IBM August 2011 - (Free Research) Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.  (WHITE PAPER) READ ABSTRACT |

Exchange Insider E-Zine - Volume 2: Best and Worst Practices for Email Archiving by SearchExchange.com July 2009 - (Free Research) Meeting regulatory requirements means that administrators must carve out a sound email-archiving policy; making the wrong move can be costly. In this issue, you'll learn what to do and what not to do when planning your email-archiving strategy.  (EZINE) READ ABSTRACT |

The Emergence Of Service Assurance For Enterprise IT by CA Technologies. April 2010 - (Free Research) In surveying more than 150 IT professionals with direct responsibility for network, systems, and/or application delivery, Forrester found that all of these enterprises had fundamental issues around managing the performance of these applications and business services and the underlying transactions.  (ANALYST REPORT) READ ABSTRACT |

Jericho Forum: Data Protection by ComputerWeekly.com January 2013 - (Free Research) Data protection needs to provide stronger, more flexible protection mechanisms around the data itself, the Jericho Forum/Open Group argues in this report.  (ESSENTIAL GUIDE) READ ABSTRACT |

GlobalSign Malware Monitoring: Protecting your website from distributing hidden malware by GlobalSign May 2011 - (Free Research) This paper gives you a solution to keeping your websites safe, protecting your customers and securing the reputation of your company.  (WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM February 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.  (EGUIDE) READ ABSTRACT |

Pund-IT, Inc Market Update: The Next Smart Step in Enterprise IT Evolution by IBM November 2012 - (Free Research) Read this white paper that discusses a new IT solution that combines the flexibility of general purpose servers, the elasticity of cloud and the simplicity of appliances tuned for specific workloads. Find out how it goes beyond blade servers, offering a flexible, open environment, designed for the next decade of IT technology.  (WHITE PAPER) READ ABSTRACT |

The Network Evolution University: Next Generation Networks by SearchNetworking.com November 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.  (VIRTUAL SEMINAR) READ ABSTRACT |

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent June 2009 - (Free Research) As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.  (WHITE PAPER) READ ABSTRACT |

The Evolution of Server Virtualization and Storage by Hewlett-Packard Company February 2013 - (Free Research) In this webcast, ESG research data is shared to cover topics such as evolution of server virtualisation, the four dimensions of server virtualisation, server virtualisation maturity trends, storage challenges in vitualisation evolution, and how to select storage to protect server virtualisation.  (WEBCAST) READ ABSTRACT |

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management by IBM January 2010 - (Free Research) This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.  (WHITE PAPER) READ ABSTRACT |

Going with the Flow: How to use Orchestration Designer successfully in support of the Avaya Aura Contact Center by Global Knowledge November 2012 - (Free Research) Access this exclusive resource to learn about the evolution of programming instructions used for processing.  (WHITE PAPER) READ ABSTRACT |

Enabling the Profitable Evolution of Mobile Transport to All-IP by Alcatel-Lucent March 2009 - (Free Research) The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation.  (WHITE PAPER) READ ABSTRACT |

Network Evolution April 2013 by SearchNetworking.com April 2013 - (Free Research) This month's issue Network Evolution takes a hardcore look at the hybrid cloud horizon to explore the future possibility of networking across disparate clouds.  (EZINE) READ ABSTRACT |

Virtualization and Evolution to the Cloud Survey by Symantec Corporation July 2011 - (Free Research) The 2011 Virtualization and Evolution to the Cloud Survey explores the goals, attitudes, challenges and experiences of large enterprises around the world as they stand on the brink of moving business-critical applications to virtualized and hybrid cloud environments.  (WHITE PAPER) READ ABSTRACT |

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