Events Mobil Laptop Desk White Papers, Events Mobil Laptop Desk Software, Events Mobil Laptop Desk Research, Hardware and Services

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc.

November 03, 2009 - (Free Research)

Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis.

(ANALYST BRIEF)

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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

How Notebooks Increase Productivity, Enhance Customer Satisfaction, and Have a Reduced Total Cost of Ownership by Dell, Inc. and Intel

October 01, 2008 - (Free Research)

Read this Forrester analyst report to learn how increased notebook deployments beyond just the road warriors and to the entire enterprise can benefit your company.

(ANALYST REPORT)

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Eco-sustainable Wireless Networks: Ready for Prime Time by Alcatel-Lucent

October 02, 2009 - (Free Research)

Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money.

(WHITE PAPER)

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Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry

February 26, 2009 - (Free Research)

City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue.

(CASE STUDY)

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Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 05, 2009 - (Free Research)

This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.

(WHITE PAPER)

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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.

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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research)

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

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7 Habits of Highly Effective Contact Centers and Help Desks by eGain Communications Corp.

February 17, 2010 - (Free Research)

In this paper, we discuss seven traits of successful contact centers and help desks, backed by stories and tips from our customers - some of the world’s most innovative customer service and support organizations. Read on to learn more about the seven habits that could set your contact center or help desk on the path to success and growth.

(WHITE PAPER)

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Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc.

June 15, 2009 - (Free Research)

IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.

(WHITE PAPER)

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IT Managers Struggle to Make the Right Service Desk Choice! by Numara Software

December 16, 2009 - (Free Research)

Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price.

(ANALYST REPORT)

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eGuide: Securing Corporate Data on Your Laptops by Dell, Inc. and Intel

September 01, 2009 - (Free Research)

In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective.

(EGUIDE)

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Unprotected Laptops: The Million Dollar Gamble: How Much Can Your Company Afford to Lose? by Dell, Inc. and Intel

January 27, 2009 - (Free Research)

Read this white paper to learn more about laptop security and how asset and data protection solutions from Dell can help save your company millions of dollars.

(WHITE PAPER)

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Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)

Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.

(TRIAL SOFTWARE)

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Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness by BMC Software, Inc.

January 26, 2010 - (Free Research)

To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.

(WHITE PAPER)

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Interactive Demo: Connected® Online Backup for Desktop/Laptop by Iron Mountain Digital

February 11, 2009 - (Free Research)

Discover how Connected Online Backup for Desktop/Laptop can provide desktop and laptop data protection, user-friendly data restoration and risk-free automatic back up.

(DEMO)

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Remote Support Center Solution - 30 Day Free Trial! by ScriptLogic Corporation

September 08, 2009 - (Free Research)

Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.

(TRIAL SOFTWARE)

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Podcast: Leveraging rugged systems to meet the needs of your mobile computing environment by Dell, Inc.

January 28, 2010 - (Free Research)

Rugged notebooks have improved tremendously over the past few years and more and more companies are using these durable computers to meet their business needs. This mediacast discusses the latest trends and features in using rugged systems for your mobile workforce.

(PODCAST)

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Standardizing IT Service Management - Best Practices Based on HP Experience in ITSM Consolidation by Hewlett-Packard Company

February 08, 2010 - (Free Research)

This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work.

(WHITE PAPER)

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Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc.

June 15, 2009 - (Free Research)

In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

(WHITE PAPER)

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AdminStudio: MSI Packaging Solution - Free 21 day Trial! by Flexera Software

January 12, 2010 - (Free Research)

AdminStudio® allows IT to quickly prepare reliable virtual and MSI packages for error-free rollout with leading software deployment solutions. A complete application readiness toolset, AdminStudio also provides automated tools to help ensure application portfolios migrate smoothly to Windows 7. Download this free 21 day trial now!

(TRIAL SOFTWARE)

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Total Economic Impact™ Of CA Wily Application Performance Management by CA

June 02, 2009 - (Free Research)

This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings.

(ANALYST REPORT)

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E-Guide: Windows Mobile security tips for the on-the-go pro series - Part 2 Security tools that can boost Windows Mobile security by Microsoft

January 27, 2010 - (Free Research)

Security tools that improve Windows Mobile security can be hardto find. Take a look at this list of security tools, as put together by Windows security expert Kevin Beaver.

(EGUIDE)

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E-Guide: Windows Mobile security tips for the on-the-go pro series - Part 3 Free security testing tools by Microsoft

January 27, 2010 - (Free Research)

To keep up with the security risks that come with mobile devices, you need to know how to test Windows Mobile security, which tools are best for use with Windows-based handhelds and about general mobile device hardening best practices. With these no-cost security testing tools, you can check network security from Windows handheld devices.

(EGUIDE)

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Windows 7 and AppLocker by Global Knowledge

January 25, 2010 - (Free Research)

Organizations want to run the apps they want, and not run the apps they don't want. One of the tools Microsoft has given Active Directory administrators to help in this regard, Software Restriction Policies (SRPs), has been re-engineered in Windows 7 as AppLocker.

(WHITE PAPER)

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