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1 - 25 of 469 | Next Page

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies
April 26, 2012 - (Free Research)
This paper discusses first contact resolution and the offerings for measuring success with FCR. 
(WHITE PAPER) READ ABSTRACT |

Delivering on high cloud expectations by ComputerWeekly.com
March 10, 2012 - (Free Research)
<p>Many firms are now planning to run mission critical workloads on public cloud, according to this research from Forrester and BMC.</p> 
(ESSENTIAL GUIDE) READ ABSTRACT |

Information security breaches survey 2012 by ComputerWeekly.com
April 24, 2012 - (Free Research)
Rising security breaches cost UK billions over the last 12 months as cyber attacks reached record levels, according to the 2012 Information Security Breaches survey. 
(IT BRIEFING) READ ABSTRACT |

Top 5 Ways to Make IVR Work For You and Your Customers by inContact
January 18, 2012 - (Free Research)
This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems. 
(WHITE PAPER) READ ABSTRACT |

Define What's Valued Online - A Webcast Presented by KnowledgeStorm by KnowledgeStorm Webinars (E-mail this company)
September 27, 2005 - (Free Research)
The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying. 
(WEBCAST) READ ABSTRACT |

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)
September 08, 2006 - (Free Research)
This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 
(ANALYST REPORT) READ ABSTRACT |

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research)
This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing. 
(EZINE) READ ABSTRACT |

Computer Weekly - 1 May 2012: The technology behind the England football team by ComputerWeekly.com
May 01, 2012 - (Free Research)
This week's Computer Weekly examines how the Football Association's IT director is using technology to help improve the prospects for the England national team. Our Buyer's Guide to government IT looks at the future of open source in the public sector and we report from Infosec 2012 on the rising number of cyber attacks. Read the issue now. 
(EZINE) READ ABSTRACT |

Sybase Capital Markets Guide by Sybase, an SAP company
June 15, 2011 - (Free Research)
This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry. 
(EGUIDE) READ ABSTRACT |

The Cloud Risk Framework by ComputerWeekly.com
June 01, 2012 - (Free Research)
This unique cloud framework is designed to help organisations assess the financial risks of moving to the cloud. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Eguide: Creating a successful information governance management plan by OpenText
May 17, 2012 - (Free Research)
This expert content reviews the findings of a survey on information governance as well as providing best practices for creating a successful governance strategy. 
(WHITE PAPER) READ ABSTRACT |

Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.
May 16, 2012 - (Free Research)
Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed. 
(WHITE PAPER) READ ABSTRACT |

April Technical Guide on SIM by SearchSecurity.com
April 19, 2012 - (Free Research)
<div> <div> <p>While SIEM systems are often expensive and complex, they play a vital part in your risk and compliance strategy. This technical guide on SIM explores SIEM technologies today and offers exclusive tips and considerations for your deployment.</p> </div> </div> 
(EGUIDE) READ ABSTRACT |

E-Guide: 2010 Data Center Trends by Dell, Inc. and Intel
August 13, 2010 - (Free Research)
This expert e-guide offers an overview of SearchDataCenter.com's annual Data Center Purchasing Intentions Survey. Get insight into this year's trends around server hardware, operating systems and virtualization. Find out what your IT peers have made top priorities in their data centers this year and much more! 
(EGUIDE) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

iLog to JBoss BRMS Migration Guide by Red Hat
April 20, 2012 - (Free Research)
Every business rules management system (BRMS) migration project requires detailed planning to ensure success. When you are ready to embark on your BRMS migration, read this technical white paper to arm yourself with the necessary information and tools for planning and implementing your move successfully. 
(WHITE PAPER) READ ABSTRACT |

Adapt your contact center for increased customer satisfaction by inContact
January 20, 2012 - (Free Research)
This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money. 
(VIDEO) READ ABSTRACT |

Compliant Media Management: Best Practices Guide by Iron Mountain
May 24, 2011 - (Free Research)
By following established best practices, you have the opportunity to both reduce the risks associated with a data breach and improve the overall efficiency of your media management program. Check out this E-Guide to learn the five key Best Practices Areas that your organization needs to know about, and more. 
(EGUIDE) READ ABSTRACT |

Fighting fraud in government by ComputerWeekly.com
January 13, 2012 - (Free Research)
Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Business Intelligence: The Strategic Imperative for CIOs by Information Builders Inc. (E-mail this company)
September 2007 - (Free Research)
The CIO's role becomes more strategic as organizations use information to create a competitive advantage. This paper – using evidence from benchmarks created with IBM to test WebFOCUS' performance on System z running z/OS and Linux – helps CIOs to balance demands for information accessibility and processing power. 
(WHITE PAPER) READ ABSTRACT |

6 Checklists For Your DR Plan by Dell, Inc.
March 2012 - (Free Research)
This expert E-Guide reveals 6 checklists to help you improve and identify deficiencies in your disaster recovery plan to give you the best fighting chance in the event of a disaster. Read now to learn more. 
(EGUIDE) READ ABSTRACT |

Quick Start Guide to Disaster Recovery by VMware, Inc.
December 2011 - (Free Research)
Virtualisation has made disaster recovery planning more important than ever before. This ebook presents key findings concerning the implications of a disruption and offers best practices for properly protecting your virtual environment. 
(EBOOK) READ ABSTRACT |

4 Backup Technologies to Help Meet Your RTOs by EMC Corporation
May 2012 - (Free Research)
This expert E-Guide explores different modern backup technologies that can reduce the amount of data being backed up and help you meet your backup RTOs. 
(EGUIDE) READ ABSTRACT |

Business Rules for Decision and Case Management by Red Hat and JBoss
April 2012 - (Free Research)
Business rules experts James Taylor and Craig Le Clair discuss the newest business rules tools in this e-guide. 
(EGUIDE) READ ABSTRACT |

Storage managers find new capacity needs despite budget growth by IBM
May 2012 - (Free Research)
<p>Despite increased storage budgets, customers are still struggling to manage the proliferation of data. This expert e-guide takes a closer look at the evolving storage landscape and discusses emerging data management tools and predictions for the future.</p> 
(EGUIDE) READ ABSTRACT |

1 - 25 of 469 | Next Page

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